Search results for "Customer Experience "

Experienced Professional

Ignition Operations and CX Assistant Manager - 12m FTC

Location: Multiple locations

Service Line: EWT (excl. PE & Ops)

View role

Experienced Professional

EPM Consultant - Assistant Manager

Location: London

Service Line: Corp Svs& People

View role

Experienced Professional

Cyber Response & Recovery - Manager (German Speaking)

Location: Multiple locations

Service Line: Technology & Data

View role

Experienced Professional

Tech Risk Assistant Manager - SAP Controls

Location: Multiple locations

Service Line: Entrprse Risk Svs

View role

Experienced Professional

Senior Manager People Consulting - Financial Services

Location: London

Service Line: Corp Svs& People

View role

Experienced Professional

Lead EPM Consultant -Manager

Location: London

Service Line: Corp Svs& People

View role

Ignition Operations and CX Assistant Manager - 12m FTC

Location: London & Manchester

Capability: Technology & Engineering

Service line: EWT (excl. PE & Ops)

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Secondment


Ignition Operations & CX Assistant Manager - 106559

 

Base Location: Manchester/London

www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

 

We believe that in today’s world, to solve complex business issues and to spark real change, you need to think and work differently. Traditional transformation approaches often don’t take clients far enough and aren’t delivered quickly enough. We believe that the key to unlock this problem is outcome-focussed innovation and collaboration.

 

The Ignition Team delivers powerful and immersive experiences enabled by bespoke Ignition spaces: the Discovery & Insights Centre, the Lab, the U Collaborate suite and our Sprint rooms. These experiences drive insight, acceleration, genuine transformation breakthroughs and ultimately, performance.

 

In the summer of 2020, we opened the UK’s first Ignition Centre, transforming the way we work with our clients and each other by combining specialist ways of working with dynamic, collaborative physical, virtual and hybrid environments.  Ignition not only helps us to deliver what clients need today, it also brings our digital expertise and content to life in new ways and enables us to develop solutions which prepare clients for a changing future.

 

Based on our success in London, we have expanded the UK Ignition footprint with our second Ignition centre, located in Manchester.  This role can be based in either centre, but will work across both. 


EPM Consultant - Assistant Manager

Location: London

Capability: Advisory

Service line: Corp Svs& People

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


EPM Consultant – Assistant Manager

Base Location: London,  plus network of 20 offices nationally: 

www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Enterprise Performance Management (EPM) Consulting function is a cornerstone of our business.  Operating mainly from our London offices we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.


Cyber Response & Recovery - Manager (German Speaking)

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Cyber Response & Recovery - Manager (German Speaking)

Base Location:  London, Manchester, Birmingham, Leeds, Bristol, Reading, Edinburgh, Glasgow, plus 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations 

The KPMG Risk Consulting function is a cornerstone of our business.  Operating from locations across the UK we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

 

Why Join KPMG as a Cyber Response & Recovery Manager?

The Cyber Response & Recovery Manager role will be working in the Cyber Response Services (CRS) Team within our Risk Consulting practice, reporting directly into the head of cyber response. Cyber security is one of the areas which KPMG has identified for tremendous investment and growth. Our clients face a challenging cyber threat and look to us to help them understand and respond to that threat.


This is an opportunity to join a high performing team that works with a wide variety of clients, as KPMG are 1 of just 9 tier 1 responders in the UK. As such, you will gain a huge amount of experience in a short space of time and will also have the opportunity to be put through a range of security certifications.

 


Tech Risk Assistant Manager - SAP Controls

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Service line: Entrprse Risk Svs

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


Job Title/Req Number: Tech Risk Assistant Manager - SAP Controls (106701)

Base Location: London or Birmingham, plus network of 20 offices nationally: KPMG Office Locations

The KPMG Technology Risk Consulting function is a cornerstone of our business. Operating from London and Birmingham, we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as a Tech Risk Assistant Manager - SAP Controls? Technology Risk Consulting (TRC) is a fast growing department that currently consists of about 200+ professionals across different sectors of which roughly half are based in our Canary Wharf office in Canada Square in London. We have a mix of Sector, FS and IGH clients like BP, Booking.com, HSBC, LSEG, HMRC and NHS. Our engagements often take place in an international context which requires us to provide services across the globe, often in close cooperation with other KPMG offices.

Our services are of both an assurance and transformation in nature and include:

  • General IT and ERP controls, design and implementation of GRC operating models and solutions, IT Security and Risk Management, control automation, design and implementation of SOX 404 control framework, design and implementation of controls for S/4 HANA programmes and Independent Project Assurance.

Within this team a key objective is to grow our capability and size of our SAP offerings into the market, as part of a wider strategic plan to grow our ERP & Business Systems team. The services we provide include External and Internal Assurance, Controls Transformation, Process Optimisation and GRC implementations. This work is delivered through stand-alone assignments, or as part of internal audit engagements.

Typical activities include:

  • Responsibility for quality, value add and timely delivery of the overall output from client engagements.
  • Scoping, financial management, managing delivery risk, production and review of deliverables.
  • Building and managing excellent client relationships.
  • Actively identifying and progressing business development opportunities, as well as managing sales activities such as proposal writing and assisting with client presentations.
  • Coaching and developing team members on engagements.

Roles & Responsibilities:

  • Provide consulting and advisory services to clients that operate SAP systems including SAP GRC Access Controls and Process Controls.
  • Help clients enhance their SAP controls capability and increase control automation.
  • Work stream lead / SME on SAP / GRC control and/or Data Analytics engagements.
  • Building and managing excellent client relationships across a range of clients.
  • Developing internal networks and maintaining excellent relationships with colleagues across KPMG, but in particular in the wider Advisory areas.
  • Contributing to practice management, e.g. innovation, training, knowledge management.
  • A good understanding of SAP and SAP GRC technology platforms.
  • Ability to identify and assess complex SAP risks and controls, to relate them to the wider business environment and to express opinions clearly t

Senior Manager People Consulting - Financial Services

Location: London

Capability: Advisory

Service line: Corp Svs& People

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


People Consulting Overview: 
People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business.  This team help to transform the performance of organisations by changing the way people are led, managed and developed.  We do this by focusing on two key areas – delivering the people agenda on large scale, complex, change programmes and transforming the HR function by technology.  

 

We help financial services organisations – Banks, Insurance companies, FMIs, Wealth and Asset managers, and Fintechs – to change and adapt to the environment in which they operate.  Changes may be driven by decisions to digitise, to streamline, to pivot, to respond to new regulation or to harness the benefits of analytics or new technology.   Or they may be driven by acquisition or disposal.  Whatever the reason, our clients are continually re-designing parts of the organisation, and that’s where we come in.  

 

We are looking for experienced consultants who can lead Organisation Design workstreams on complex, business critical programmes.  You will be expected to

  • Scope, price and design our approach for a particular client (with support from a Partner or Director), and then to lead delivery of this work
  • Lead/support business development and grow revenues from the existing work portfolio
  • Use leading practice problem-solving methodologies to address client issues and structure projects
  • Work and collaborate with colleagues from other service lines such as technology, finance, customer or analytics  

Lead EPM Consultant -Manager

Location: London

Capability: Advisory

Service line: Corp Svs& People

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Job Title/Req Number: Lead EPM Consultant –Manager

Base Location: Canada Square, London plus network of 20 offices nationally:

https://kpmg.com/uk/en/about/offices.html

The KPMG Enterprise Performance Management (EPM) Consulting function is a cornerstone of our business.  Operating mainly from our London offices we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.


Back to top ;