This role sits within the Operational Excellence Hubs (OEH). OEH is an innovative, agile and collaborative function that provides services to support our client-facing colleagues in the delivery of their work. OEH supports the business through a variety of specialist teams, who work collaboratively to support the business to run smoothly.

The Credit Management department is part of OEH Finance. You will be joining a team that provides vital credit control support to the Business, working with a wide portfolio of blue-chip companies, providing high level credit control administration and support, delivering excellent customer service on a variety of tasks and activities and enabling customers to focus on their core business objectives contributing to KPMG’s goal of driving growth through operational excellence.

KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We have 174,000 outstanding professionals working together to deliver value in 155 countries worldwide. We work closely with our clients, helping them to mitigate risks and grasp opportunities. In the UK, we are one of the leading companies in the industry. 

Role and Responsibilities

• Leading UK inbound engagements including advisory and compliance related services. 
• Overseeing service delivery including drafting and signing off advice, adhering to SLAs and KPIs, reviewing casework on an as needed basis.
• Advising on complex cross-border immigration issues. 
• Supporting the team with complex issues including escalations, delivering solutions and viable options. 
• Identifying opportunities including use of technology to solve clients’ problems and improve client service delivery, co-managing the rollout of new technology to clients.
• Participating in client proposals and presentations, identifying and maximising new opportunities across various business sectors in the UK and overseas. 
• General practice management: monitoring team members’ performance, identifying the team’s training, development and staffing requirements, ensuring the team receives sufficient support and coaching.</

We are looking for a Senior Manager to join our Global Mobility Services (GMS) team, in London. GMS is a fundamental part of the People Services group and is currently enjoying accelerated growth and numerous exciting opportunities.

The role will be working in the UK Cyber Security practice within Connected Technology – Technology Risk. Our clients are increasingly under cyber-attack and regulatory scrutiny to demonstrate effective management of cyber risk. Our specialists provide independent, jargon free advice and advanced technical capabilities to help our clients proactively manage cyber and technology risks to drive value from their business information assets whilst protecting business.