Search results for "Consulting"

Experienced Professional

CCaaS Solution Architect

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Agentic Technical Architect

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

D365 Finance and Operations Functional Solution Architect

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

ERP Programme Manager - Oracle

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Business Development Manager - Public Sector

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

Business Development Manager - Financial Services Sector

Location: Multiple locations

Service Line: Technology & Data

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CCaaS Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements


Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

 

Experience and Background


•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills


Agentic Technical Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent



At KPMG Microsoft Business Solutions, we implement best-in-class solutions across the Microsoft technology stack. Our expertise spans the Microsoft Dynamics 365, Microsoft 365, Microsoft Fabric, and Azure platforms, enabling us to provide clients with connected, end-to-end solutions that drive meaningful business value.

The Agentic Technical Architect plays a critical role in the design, development, and delivery of Microsoft Agentic solutions across industries. This position combines deep technical knowledge with client-facing experience, and is responsible for owning key solution areas, guiding implementation teams, and supporting pre-sales and go-to-market initiatives.

The Technical Architect works closely with the Agentic Leads , Solution Consultants, and Business Development Managers to ensure client success and internal enablement.


D365 Finance and Operations Functional Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


KPMG Microsoft Business Solutions is seeking an experienced Dynamics 365 for Finance and Operations (D365FO) Solutions Architect with extensive experience across all phases of large-scale enterprise D365FO projects. This role requires a hands-on approach and proven experience in end-to-end implementations, with a strong understanding of financial and supply chain processes and procedures. The ideal candidate will also have practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is essential, as the role will involve continuous interaction with clients, managing onshore consultants, and collaborating with both onshore and offshore development teams. Additionally, the role will require presales activities focused on D365FO functionality and the wider Microsoft platform, including contributing to proposal development and business development. The successful candidate will also provide leadership and mentoring to junior staff.

This position is crucial to the success of KPMG Microsoft Business Solutions' customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It presents a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.


ERP Programme Manager - Oracle

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


As an Oracle Programme Manager, you will be responsible for managing a portfolio of Oracle projects, ensuring successful safe execution, and maintaining strong client relationships. You will lead multi-disciplined teams to drive delivery excellence, leveraging Agile, Waterfall & Hybrid methodologies. Additionally, you will play a key role in business development, commercial proposition creation, and financial & commercial oversight.


Business Development Manager - Public Sector

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Responsible for driving utilisation and dependence upon KPMG Microsoft Business Solutions as the go-to place for all Microsoft at KPMG. Providing trusted advisor expertise with member firms around their strategic approach to fulfilling their client’s business and technology needs. Creates and progresses opportunities for MBS in the International market by leveraging a hybrid skillset of business development, presales, technical excellence and delivery. Advocates innovation both within the firm and with clients and takes a role in developing team members to their full potential as well as promoting collaboration across teams.

The Business Development Manager is responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. This role requires a strategic thinker with excellent communication and negotiation skills.


Business Development Manager - Financial Services Sector

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time or Part Time

Contract type: Permanent


 Business Development Manager (Commercial Sector)

Role Overview

The Business Development Manager will be responsible for driving utilisation and dependence upon our firm as the go-to place for all things Microsoft at KPMG. Acting as a trusted advisor, the BDM will support member firms in shaping strategic approaches that meet their clients’ business and technology needs.

The role will focus on creating and progressing opportunities for MBS across the International market, particularly within the Commercial Sector—which includes industries such as manufacturing, retail, consumer goods, technology, logistics, energy, professional services, healthcare, hospitality, and education. Leveraging a hybrid skillset of business development, presales, technical expertise, and delivery know-how, the BDM will help position our capabilities effectively within these dynamic sectors.

 

Business Development

  • Own the development and execution of a demand generation strategy for a key industry market to drive pipeline and sales to agreed KPI’s
  • Develop the overall positioning, uniqueness, and messaging for the Microsoft offerings through KPMG Microsoft Business Solutions into that industry
  • Responsible for the generation of pipeline and execution of sales for the organisation
  • Identify and develop opportunities for the organisation to diversify across sub industry, emerging technology and services propositions to build pipeline
  • Work with KPMG teams to create integrated propositions to meet the needs of specific industries or clients to build pipeline
  • Lead the interlock with the delivery organisation to ensure:
  • Contracts with clients are robust
  • The sales teams support programme delivery in partnership
  • The development of innovative and profitable commercial constructs
  • Develop a marketing and communications plan to drive pipeline for the organisation in white space clients
  • Ensure that client relationships and commercial engagements are managed effectively to ensure successful delivery and long-term relationship development

 

Business Development – Execution

  • Own and cultivate senior stakeholder relationships within key strategic accounts
  • Own and manage key relationships within the KPMG partner network to drive pipeline from within the firms’ client base
  • Own and manage the relationship with key Microsoft stakeholders to develop co- selling opportunities
  • Lead key bids and proposals for large scale transformation programmes (typically in the €1-4m range)
  • Work as a trusted advisor with clients around their strategic business and technology needs
  • Leads and supports the negotiation of contracts and ensures compliance with KPMG Microsoft Business Solutions policy

 

 Requirements

  • Highly experienced working in Microsoft solution sales
  • Working knowledge of Microsoft technology (particularly Dynamics 365, Office 365 and Azure)
  • Strong cross industry experience (Financial Services, Public Sector and Consumer Markets)
  • Highly experienced working in partnership with Microsoft to develop business systems or cloud-based technology propositions to meet client needs
  • Experience of working in an LLP organisation
  • Demonstrable track record developing long term profitable relationships with mid and large sized organisations
  • Can develop a demand generation strategy for a Microsoft solution sales team and lead the team to successful execution
  • Hold led Microsoft centric transformation deals with values in excess of €2m
  • Has led the development of solutions, consulting offerings and assets to drive repeatable sales
  • Extens

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