Director – Legal Managed Services (Contracting Solution Transformation Lead) 

• Reports to: Partner, Legal Managed Services 

• Location: UK (Travel Required) 

Role Summary:

The Director leads strategic contracting managed services programmes, accountable for the transformation lifecycle from pre-sales through to post-signature delivery. You will actively support the sales process, collaborating with Partners to build robust business cases, develop pricing strategies, and define optimal managed service team structures. You will comprehensively assess the client's As-Is environment and design a future-state To-Be model that effectively integrates people, process, technology, and governance to drive substantial improvements. Additionally, you will oversee the transition of complex contracting operations into KPMG's optimised delivery model, ensuring commercial success and developing senior-level client relationships at the GC/CXO level. 

Key Responsibilities: 

• Programme oversight for large-scale managed contracting service transitions 

• Designing and implementing optimal future-state solutions (talent, process, technology) 

• Commercial accountability, ensuring projects

Role Purpose

The role of the Solution Architect is to help the Firm deliver its business strategy through technology. They must work with technology delivery projects to translate the business requirements into detailed solution architecture designs; ensure that solutions align with the relevant technology and capability roadmaps; ensure that transformation projects deliver the business and technology strategies; influence business and technology stakeholders to adopt the strategic technology solutions; guide technology projects through the Technology Assurance processes and escalate risks, issues and critical dependencies to the appropriate leaders as required to ensure the successful delivery of the project.

You will be required to maintain your core knowledge of wider technology trends and the KPMG technology ecosystem; build conceptual and detailed solution architecture designs; and ensure alignment with the Firm’s technology policies and standards.

KPMG Overview

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters, and perspectives. There really is a place for you here.

Service line Information 

Enterprise-Wide Technology (EWT) is an internally facing, dedicated team of over 450 technologists and other specialists, focused on keeping technology running seamlessly for everyone in KPMG.

The Team

Strategy & Architecture sit within EWT. The team provide technology solutions to the firm, covering Design, Assurance and Strategic Direction to the firm.

Core Knowledge

Extensive Solution Architecture Experience

· Work with Capability CTOs, technical SMEs, and specific projects to analyse and translate business requirements into technical requirements, ensuring that these are feasible

· Maintain a high level of technical knowledge incl. current, emerging and future technology market trends and their impact on the business

· Develop and maintain expert knowledge of KPMG’s technology ecosystem, incl. the main applications and technologies that support one or more KPMG Capabilities, e.g., Tax, Audit, etc.

· Develop and maintain expert knowledge of the Microsoft Dynamics domain.

· Develop and maintain expert knowledge of the Microsoft Dynamics supporting ecosystem. To include; third party applications, data architecture, process automation, integration, MSFT Power Platform etc.

· If required, provide advice to and/or seek to learn from other Member Firms, client teams and/or clients that are seeking to implement or improve their use of Microsoft Dynamics or the supporting CRM/Sales Ecosystem.

Skills, Knowledge and Qualifications

Manage a portfolio of work, whilst supporting the Solution Architecture team as they work on a diverse range of projects and programs.

· Create and develop the requisite documentation – conceptual and detailed solution architecture design documents.

· Contribute to governance processes where applicable – this will include helping the project navigate the Technology Assurance Process

· Work closely with the Strategy & Architecture team, development teams, other architects and 3rd party suppliers.

· Create & maintain a detailed view of existing architecture in order to help manage the transition to future state architecture.

· Identify business/project risk and mitigate or communicate as necessary.

· Ensure progress updates are communicated to relevant parties both formally and informally.

· Carry out additional duties as may occur from time to time as instructed

Senior Manager – Legal Managed Services (Contracting Solution Delivery Lead) 

• Reports to: Director, Legal Managed Services 

• Location: UK (Travel Required) 

Role Summary:

The Senior Manager supports the Director by managing and delivering complex client transitions and transformations in contracting services from pre-sales through transition and implementation. Under the Director's guidance, you will lead detailed aspects of the sales and transition phases, including process mapping, pricing structure development, technology requirement confirmation, and RFP response preparation. 

Key Responsibilities: 

• Developing detailed process maps and optimised future-state solutions 

• Confirming technology requirements (CLM, Gen-AI), managing data migration and integration 

• Developing pricing structures and contributing to proposal and pitch material creation 

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. 

Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.  

Director - Global Compliance & Transformation – Managed Services

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology.