Managed Services Global - Manager

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

We are looking for talented Managers to join us with technical experience such as:

• Strong tax and/or accounting compliance and reporting expertise and/or
• Strong VAT compliance and/or VAT process management expertise and/or
• Strong transfer pricing compliance and/or transfer pricing advisory expertise

We are additionally looking for experience in:

• Engagement management
• Tax governance and controls expertise 
• Transformation, transition and project management 
• Client relationship management
• Developing standardised methodologies
• Tax compliance process improvement/redesign expertise
• Advising on appropriate technology to support compliance and reporting processes

Roles & Responsibilities:

• Project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Manage the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Support the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams;
• Manage the tax business development process to progress leads to sales and support contract negotiation and agreement;
• Manage tax & statutory transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities;
• Develop our tax service offerings and service delivery models;
• Establishing and maintaining strong client relationships with both existing and new clients;
• Line manage assistant managers and trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities for additional services that the client may need and liaise with subject specialists;
• Coaching and technical support for other team members;
• Follow KPMG best practice and policy.
• Manage monthly governance calls with clients to share the impact of tax & statutory legislative changes on their business and the impact on key processes; 
• Manage issues and escalations arising from global tax compliance delivered under large multinational global engagements. Including but not limited to indirect tax, WHT, transfer pricing, corporate income tax and statutory compliance;
• Lead regular meetings to update clients on the performance of their tax compliance engagements through qualitive KPIs.

Knowledge and Experience:

• Strong project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements, tax/accounting transformation programmes or similar projects);
  Experience in process, risk and controls design
• Experience in transition, change management and stakeholder management
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; 
• Awareness of technology and automation to drive efficiency, risk management and value
• Takes personal responsibility and accountability for own work
• Sustain

KPMG has one of the leading Indirect Tax practices in the UK. We work as a national practice providing advice and support in all aspects of Indirect Tax (VAT, Customs Duty, Green taxes) to a broad range of business sectors including large multi-nationals, household name retailers and public sector organisations. The Indirect Tax practice is a fast-growing and dynamic business, currently with 21 partners and approximately 200 professional staff in the UK.

We have a significant growth plan over the next three years and to support this we are looking to recruit motivated individuals who are seeking a real challenge, to build on our successes to date and help us achieve our growth targets.

This Manager role is Financial Services focussed. KPMG has one of the largest Financial Services Indirect Tax departments, advising banking, insurance, investment management, asset backed finance, real estate and private equity clients across a broad range of issues.

The Manager will be responsible for ensuring the quality of delivery at this specialist level and will be actively involved in managing the performance of junior colleagues within the team.

Roles and Responsibilities:

You will be a key member of our team, providing high quality Indirect Tax advisory services on a broad range of indirect tax issues to a range of clients;

• Providing advice on technical issues;
• Working within and supporting client service teams;
• Maintaining and developing strong relationships with clients;
• Becoming the day- to-day contact for allocated clients;
• Assisting with the innovation of indirect tax opportunities, and the delivery of those opportunities;
• Delegating work to and developing tax assistants; and
• Working closely with Senior Managers and Directors who will provide you with the support and opportunities to assist you in realising your full potential.

Experience and Background:

• The ability to work proactively within a team environment
• Sound judgement, including the ability to research relevant matters
• Strong analytical skills and the ability to apply them practically
• The ability to communicate effectively at all levels (internally and externally)
• The desire to learn quickly
• Enthusiasm and a ‘can do’ attitude
• Drive and determination
• The desire to seek responsibility, knowledge and new challenges

• Developing and maintaining client relationships
• Interviewing clients to understand activities and value drivers for our clients’ businesses
• Determining key industry features across varied industries that influence the pricing of transactions
• Benchmarking market prices across industries and transaction types
• Documenting and designing pricing policies
• Drafting transfer pricing reports
• Supporting clients with tax authority enquiries and Advance Pricing Agreements
• Involvement in global documentation projects where we prepare transfer pricing reports for clients across multiple jurisdictions
• Coordinating with KPMG’s transfer pricing, international tax, indirect tax and other teams across the business on a range of topics
• Coaching and developing junior members of staff
• Assisting with the team’s business development and marketing initiatives.

Role summary

This role is an important part of IOGC. It involves the provision of legal advice to the leadership of KPMG International (such as the Global Board and Global Management Team) and their teams on a wide variety of key strategic issues, as well as supporting the execution of key business decisions made by KPMG International and the global network of member firms in dealing with legal, regulatory and reputational issues and risks for the organization. 

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability comes from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

KPMG’s national Incentives, Reliefs & Innovations team is made up of tax, engineering, science, and technology specialists delivering expert advice to a broad range of clients across almost every industry sector. As one of the largest teams in the industry, our continued investment in innovation advisory means that we seek technology specialists to join us on the next exciting phase of our growth.

Our team works with clients from owner managed business, to large multinational organisation, and we are looking for a Director with a strong information technology background to assist clients across a suite of innovation advisory services including R&D tax credits, Patent Box, R&D Allowances, Grants and Innovation Advisory services.

Role and Responsibilities: