As an ERP Programme Manager, you will be responsible for managing a portfolio of ERP projects, ensuring successful safe execution, and maintaining strong client relationships. You will lead multi-disciplined teams to drive delivery excellence, leveraging Agile, Waterfall & Hybrid methodologies. Additionally, you will play a key role in business development, commercial proposition creation, and financial & commercial oversight.

Tax Transformation ERP – Manager

We are looking for talented Managers to join us in Canada Square, London (although flexibility on location will be considered) with experience in a broad range of areas including:

• Tax transformation experience – the ability to analyse tax requirements, design tax processes and implement tax technology solutions
• Strong and practical ERP finance and tax experience, specifically in SAP S4 HANA, Oracle or Workday, as a foundation for tax processes
• Experience of design and configuration of ERP systems for tax purposes
• Experience of implementing VAT determination engines and bolt-ons, such as Vertex O-Series, Thomson Reuters OneSource Determination, or Meridian VAT Add-On
• Tax technology implementation experience, including requirements gathering from a tax, IT and users and creating and reviewing design documentation
• Tax process knowledge, for example indirect tax, direct tax and/or transfer pricing
• Familiarity with end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax
• Advising on appropriate tax technology to support compliance and reporting processes
• Project management
• Client and engagement management

Roles & Responsibilities:

• Project managing the overall delivery of global and large tax transformation and technology projects, often as part of a wider finance transformation program
• Helping clients to design, build and deploy ERP and tax automation solutions which are designed for Tax
• Supporting our clients understand the importance of Tax, the optimal way to address tax requirements in their countries and the value that it can bring
• Working together with our other Tax Transformation colleagues as well as other groups in KPMG such as Consulting
• Helping clients develop robust global governance and process frameworks
• Develop our service offerings and service delivery models
• Establishing and maintaining strong client relationships with both existing and new clients
• Line manage assistant managers and graduate trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities to identify additional services that the client may need and liaise with subject specialists.
• Coaching and technical support for other team members.
• Follow KPMG best practice and policy.

Knowledge and Experience:

• Awareness of technology and automation to drive efficiency, risk management and value
• Experience in process, risk and controls design
• Excellent interpersonal skills with strong oral and written communication skills Communicates with impact, in a way that is open, honest, consistent and clear
• Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work
• Analyses problems, identifies core issues, investigates, evaluates and integrates information
• Builds the reputation of KPMG through the quality of work, knowledge and experience 
• Awareness or experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting).

Global Compliance & Transformation (our Team)

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. 

.

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences and backgrounds. From our inclusive leadership strategy, to our diversity and inclusion targets – we are making bold changes to who we are and what we do. Be part of it.

Overview

This exciting role is within our Midlands Corporate Tax Advisory & Compliance team, based in our Birmingham or Nottingham office. 

Our clients include UK headquartered businesses and inbound groups across a range of sectors. 

Our work in the tax advisory space includes supporting clients with business and fiscal change. This can include advising on new jurisdiction entry, the development of new business areas, business reorganisations, tax authority enquiries, pre/post transaction reorganisations, refinancing, cash repatriation, interest deductibility and the impact global fiscal change (e.g. BEPS Pillar 2).

We work as a hybrid team where we get together in the office or at client sites at least twice a week to collaborate and learn together, with flexibility over how you spend the rest of your time. 

The role

• Working closely with Partners, Directors and/or Senior Managers on complex projects to deliver technically excellent advice and service

• Managing UK and cross border teams on advisory projects, liaising with specialists, overseas member firms and external advisers, critically analysing and challenging their input to deliver successful projects and expertise to our clients
• Developing and maintaining strong relationships with clients
• Managing teams and coaching and developing junior members of staff both in respect of technical delivery and soft skills
• Managing our engagement quality and risk processes and client financials
• Being a role model for KPMG’s values

You'll also have the opportunity to get involved in UK corporation tax compliance and reporting if that interests you.

The person

• Qualified CTA or ACA / CA or equivalent

• UK corporation tax experience
• Sustains a high level of energy, shows enthusiasm and a positive attitude that translates across the team
• Displays an inclusive, collaborative approach and operates in a respectful manner with colleagues, clients, and the wider community
• Brings insight and effectively applies knowledge to business and client problems
• Communicates with impact, in a way that is open, honest, consistent and clear

• Strong oral and written communication skills
• Strong analytical skills, curious and a commercial approach to resolving issues and providing advice
• Strong project management skills, including ability to work as part of a team and to show initiative to drive projects forward
• Ability to multi-task and manage a range of clients, projects and relationships
• Effectively develops and coaches junior team members

• Dedication to continuously develop skills and technical knowledge

The Partner Independence team are part of the wider Ethics & Independence (“E&I”) team and sit within Quality and Risk Management. The E&I team is responsible for developing and deploying appropriate policy, procedure and guidance on Ethics and Independence (firm, personal and service-related) to ensure compliance with regulatory and KPMG International requirements, ensuring an adequate programme of communication and training in respect of those policies and procedures is in place and providing guidance and advice to Partners and staff on all E&I matters.

The Partner Independence team provide support and guidance to all of KPMG’s Partners and Directors and play an important role ensuring personal independence compliance is met and upheld by helping them to accurate maintain their personal compliance records in line with the policies and procedures surrounding their personal financial affairs.

Manager - Pre-Sales & Delivery Consultant

We are looking for an experienced Manager - Pre-Sales & Delivery Consultant (Contact Centre as a Service)  to take on this role in our growing practice. The role involves implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities

• Assisting the pre-sales team in demo's, RFPs
• Be a champion for the D365 CCaaS Product
• Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
• Driving collaboration across the CCaaS internal community 
• Building the eminence of KPMG Microsoft Business Solutions within the marketplace
• Meet and exceed customer expectations of business knowledge, skills and behaviour

Requirements

Qualifications and Skills 

• Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
• Extensive consulting skills
• Business Process knowledge
• Broad understanding of software delivery 
• Excellent soft skills and leadership qualities
• Ability to work independently and as part of a team
• Relevant certifications in Dynamics 365 or related technologies
• Strong cross industry experience (Financial Services, Public Sector and Consumer Markets)

Experience and Background

• Experience of large scale CCaaS implementations
• Sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
• Excellent presentation and demonstration skills