We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions driven by a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into what makes a world class corporate services function with the latest in ERP technology provided by the leading SaaS ERP vendors such as Oracle.

The Enterprise Solutions teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Enterprise Solutions team to meet an ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

This is an attractive opportunity for an experienced litigator to join Practice Protection.  The lawyer will be within a team advising PP partners, other partners and staff of the UK firm and KPMG member firms overseas on a wide range of contentious matters relating to professional services and conduct.  Particular tasks involve assisting and advising in the management of litigation and threats of litigation against the UK firm.

The candidate will need to be able to work flexibly within a small team handling a large and varied work load, taking a significant degree of responsibility, and being able to understand the business drivers affecting the firm.

KPMG’s Pensions Advisory business continues to build out its new pensions team, and requires individuals that can bring different skill-sets to the team. We are looking for a talented and experienced Senior Manager to join our team, who will be responsible for working closely with colleagues in the area of pensions investments across both private and public sectors covering both defined benefit and defined contribution.

Infrastructure Advisory Group (IAG), a part of KPMG Advisory in the UK, consists of about 400 professionals and is widely recognised as a leading independent business, financial and regulatory adviser in the infrastructure space. The group has won many awards, including Financial Advisor of the Year (Infrastructure Journal) for several years. The group has presence across the UK and is organised on a national basis, operating under a single national cost centre.

We provide in-depth advice on strategic, financial, regulatory and commercial issues driving investments in infrastructure across Transport, Power & Utilities, and Social Infrastructure in the UK and globally. Our work includes market and policy design, economic and regulatory analysis, deal structuring and execution, as well as strategic and transaction advice to enable private and public capital to fund infrastructure. We work closely with other functions within KPMG to advise clients on mergers and acquisitions, valuations, tax, accounting, and due diligence.