ServiceNow HRSD Consultant - Manager (109159)

Base Location: London or Manchester

KPMG UK offices | KPMG UK

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Powered Enterprise function as ServiceNow HRSD Consultant – Manager?

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office. 

As our Powered HR practice continues to grow, we are looking for a ServiceNow HRSD Manager / / HR Process Lead with experience configuring ServiceNow HRSD to join our team.

This is an exciting opportunity to be at the heart of Global Procurement’s transformation. The role is critical in enabling consistent, compliant, and scalable GP operations by strengthening governance, audit readiness, and sustainable change adoption across Global Procurement, business stakeholders, member firms, and suppliers.

The Process Manager owns the end to end lifecycle of Global Procurement processes, ensuring processes and Standard Operating Procedures are clearly defined, consistently applied, and aligned with policy, systems, and operational requirements. A core focus of the role is leading GP’s audit and compliance activities, including coordination with internal audit teams, governance of the Non Budgeted Items Policy, and ensuring robust controls, timely submissions, and sustained policy adherence.

Reporting to the Change Management & Process Senior Manager, the Process Manager works closely with cross functional stakeholders to support change, content, and engagement activities. This includes translating process and governance requirements into clear communications, practical guidance, and targeted training to drive adoption and ongoing compliance. The role also leverages AI enabled tools and digital ways of working to drive efficient, scalable, and audit ready Global Procurement operations.

The Team

KPMG's Tax practice is a dynamic and successful area of our business. A constantly changing and increasingly high-profile field, Tax can offer a broad range of quality career paths to ambitious people.
Our Tax Governance & Risk Management Team is a fast-growing part of our Tax practice with a diverse client base ranging from PE-backed, owner managed and family businesses through to UK listed and multinationals.

The Role

We are currently looking to recruit a manager to be based in CSQ although we work as a wider London region team made up of 3 other offices.  You will play a key role in expanding our tax governance offering, supporting existing clients, winning new work and developing new client relationships.

The successful candidate will be able to build strong relationships, develop junior staff, provide excellent client service and identify business development opportunities. At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we are making bold changes to who we are and what we do. Be part of it.

Overview

This exciting role is within our Tax Governance & Risk Management Team based in our CSQ office.

We are looking for a talented individual at Manager level to support our continued rapid growth around tax governance. The successful candidate will thrive in a dynamic and challenging working environment, supported by a strong and ambitious leadership team.

You will work with a diverse portfolio of clients across UK listed, PE backed, multinationals, inbound and family-owned groups,

Role and Responsibilities: 

Working as a key member of the team to further develop and expand the firm's tax governance offering, including advising clients on:

• Identifying and managing tax risks across the globe.
• Building sustainable tax control frameworks to meet global tax authority requirements.
• Identifying the tax risks within tax transformation and technology projects.
• Senior Accounting Officer and Corporate Criminal Offence compliance.
• HMRC business risk review preparation.
• Developing and documenting their tax strategy and its publication.
• Meeting global tax transparency and ESG requirements.
• Liaising with HMRC on tax governance related matters

You will also be involved in:

• Leveraging tax technology to improve risk management and compliance processes.
• Liaising with specialists in the UK and overseas offices to oversee their input into projects.
• Coaching and developing more junior members of the team.
• Managing aspects of the team’s operations and performance, including resourcing.

Our Global Advisory team works with KPMG member firms around the world to help our Advisory practice meet its strategic goals. The Advisory function is one of KPMG’s three business lines, bringing together Global Consulting and Deal Advisory specialisms.

Advisory professionals around the world help clients address their biggest challenges, including improving performance, enhancing stakeholder trust, harnessing the value of data, modernizing technology and delivering value from transactions. Teams within Global Advisory support this effort by coordinating our strategy, connecting communities and designing global programs.

Teams within Global Advisory include KPMG Alliances, Global Deal Advisory, Global Consulting, Advisory Finance, Global Advisory Technology and Enablement and more. This community is a small part of the overall Advisory practice, which brings together more than 100,000 colleagues globally.

Job Title/Req Number: Manager - Procurement Transformation / 108395

Base Location: UK wide

About KPMG:

KPMG is one of the world's leading professional services organisations — a global network of member firms operating in 150+ countries offering Audit, Tax, and Advisory services to thousands of clients.

About our team:

We are seeking an experienced Procurement professional to join our Corporates Operations Transformation team. Our team helps clients build leading practice capability across plan, source, make, move and sell - focussing on large corporate clients in the FTSE 100 and Fortune 500 businesses.

In the Procurement domain we are recognised as industry leaders by clients and analysts including:

• ALM Vanguard leader in Sourcing and Procurement Consulting
• A Spend Matters 50/50 Provider to Know
• Leader in IDC MarketScape Worldwide Operations Improvement Consulting

We are specifically seeking an individual with experience of Procurement Transformation programmes including digital / technology.