As our Powered HR practice continues to grow we are seeking talented individuals with experience of Oracle implementations. This is a high-profile role within the team, requiring a balance of business development / sales origination and client delivery.

We are looking for an experienced Dynamics 365 Solution Architect Contact Centre as a Service (CCaaS) leader to take on a senior role in our growing practice. The role involves designing and implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

They will be passionate about developing a strong community ethic within the team and driving a high performance culture.  They will have strong collaboration skills and be comfortable working as part of a global team.
 

Responsibilities
•    Building and leading the D365 CCaaS practice, developing the team to enable the delivery of our long term business strategy •    Be a champion for the D365 CCaaS Product
•    Have an exceptional understanding of Dynamics 365 CCaaS capabilities and the wider CCaaS market 
•    Driving collaboration across the CCaaS internal community 
•    Building the eminence of KPMG Microsoft Business Solutions within the marketplace
•    Developing a high performance culture within the D365 CCaaS practice
•    Supporting pre-sales and key client engagements to secure new business and demonstrate delivery excellence
•    Meet and exceed customer expectations of business knowledge, skills and behaviour.
 

Requirements

Qualifications and Skills •    Deep and broad knowledge of CCaaS in general and Microsoft Dynamics 365 Customer Service & CCaaS
•    Extensive consulting skills
•    Business Process knowledge
•    Broad understanding of software delivery 
•    Excellent soft skills and leadership qualities
•    Ability to work independently and as part of a team
•    Relevant certifications in Dynamics 365 or related technologies

Experience and Background

•    Ability to undertake senior roles in complex engagements and present to the C-Suite stakeholders
•    Experience with Microsoft Dynamics 365 Customer Service & CCaaS in a Lead Consulting role •    Experience of large scale CCaaS implementations
•    Pre-sales experience in Microsoft Dynamics 365 Customer Service & CCaaS
•    Excellent presentation and demonstration skills

As a US/UK senior tax manager, you will be required to manage a comprehensive and complex client list, provide line and performance management and make a significant contribution to building the new US tax practice within a Big 4 firm. You will have a direct contribution to the development and achievement of building the practice and will be required to build and maintain relationships with third parties, such as lawyers, trustees, wealth managers and more.  You will be expected to advise clients in connection with their tax affairs and onboard them to the team to offer bespoke advice and specifically have technical expertise in the advice and compliance affairs of business owners.

You should already be working as an experienced manager, or senior manager and looking to develop your role considerably through technical advice, client management and business development.

The Private Equity Opportunity for KPMG in the UK 

The firm has established strong relationships with some of the world’s leading Private Equity (‘PE’) firms who have record levels of funds ready to be deployed, therefore we are investing for the future.  

Private Equity is a key strategic growth channel for KPMG Globally and within that, value creation and portfolio services represent a standout opportunity for the firm.  

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

The Financial Services (FS) Reward practice at KPMG is a dedicated team that provides reward solutions to both UK and non-UK headquartered FS clients. The FS Reward Practice sits within the wider KPMG UK Reward practice, which has grown rapidly in recent years. This role offers candidates the opportunity to join a business area which has wider leadership support to build upon its success and continue to grow.

We are looking for talented and driven Reward specialists who are excited by the opportunity to be a key part of this exciting journey. The successful applicant will want to be involved in business development activities, including client proposals, internal and external presentations and writing material on technical and other matters. Personality fit is all – we want people who will enjoy and are not afraid by the journey. In turn, we can offer unparalleled opportunity to learn and grow.