Deal Advisory Tax

At KPMG, our Values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences, and backgrounds.

Deal Advisory Tax is a dynamic and successful area of KPMG’s Tax & Legal business.  We have an inclusive and collaborative leadership strategy and are making bold changes to our culture and how we work.  A constantly changing and high-profile field, we work in a fast-paced, challenging and rewarding environment, and can offer a broad range of quality career paths to ambitious people.

The Role

Deal Advisory Tax provides market leading services to both Corporate and Financial investors.  Whilst we have teams focused on clients in four key markets Corporates; Private Equity & Credit; Real Estate and Energy & Infrastructure, we are a national and connected team, working and learning with each other.

• Corporates:  We work alongside some of the most forward-thinking FTSE 100 and 250 businesses, as well as Corporates across the UK, supporting them with strategic acquisitions, carve outs, de-mergers, disposals, and joint ventures both in the UK and cross-border. Our corporates business is a multi-sector business, including Consumer, Life sciences, TMT, Industrials, ENR and Banking & Insurance. 
• Asset Management:  We work with Private Equity, Infrastructure, Renewable/ Energy transition, and Real Estate Funds, both large and mid-cap, as well as institutional investors such as Sovereign Wealth Funds and Pension Funds.  Our clients have UK, European and Global investment strategies and will often have team

We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

At KPMG, we believe in the importance of creating consistently brilliant customer and employee experiences. The way we do that is by combining our unique insights with a talented team of experience designers alongside the transformation capability to make it real.

Job Title/Req Number: Tech Risk Assistant Manager - SAP Controls (106701)

Base Location: London or Birmingham, plus network of 20 offices nationally: KPMG Office Locations

The KPMG Technology Risk Consulting function is a cornerstone of our business. Operating from London and Birmingham, we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as a Tech Risk Assistant Manager - SAP Controls? Technology Risk Consulting (TRC) is a fast growing department that currently consists of about 200+ professionals across different sectors of which roughly half are based in our Canary Wharf office in Canada Square in London. We have a mix of Sector, FS and IGH clients like BP, Booking.com, HSBC, LSEG, HMRC and NHS. Our engagements often take place in an international context which requires us to provide services across the globe, often in close cooperation with other KPMG offices.

Our services are of both an assurance and transformation in nature and include:

• General IT and ERP controls, design and implementation of GRC operating models and solutions, IT Security and Risk Management, control automation, design and implementation of SOX 404 control framework, design and implementation of controls for S/4 HANA programmes and Independent Project Assurance.

Within this team a key objective is to grow our capability and size of our SAP offerings into the market, as part of a wider strategic plan to grow our ERP & Business Systems team. The services we provide include External and Internal Assurance, Controls Transformation, Process Optimisation and GRC implementations. This work is delivered through stand-alone assignments, or as part of internal audit engagements.

Typical activities include:

• Responsibility for quality, value add and timely delivery of the overall output from client engagements.
• Scoping, financial management, managing delivery risk, production and review of deliverables.
• Building and managing excellent client relationships.
• Actively identifying and progressing business development opportunities, as well as managing sales activities such as proposal writing and assisting with client presentations.
• Coaching and developing team members on engagements.

Roles & Responsibilities:

• Provide consulting and advisory services to clients that operate SAP systems including SAP GRC Access Controls and Process Controls.
• Help clients enhance their SAP controls capability and increase control automation.
• Work stream lead / SME on SAP / GRC control and/or Data Analytics engagements.
• Building and managing excellent client relationships across a range of clients.
• Developing internal networks and maintaining excellent relationships with colleagues across KPMG, but in particular in the wider Advisory areas.
• Contributing to practice management, e.g. innovation, training, knowledge management.
• A good understanding of SAP and SAP GRC technology platforms.
• Ability to identify and assess complex SAP risks and controls, to relate them to the wider business environment and to express opinions clearly t

The Role:
As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Key aspects of the role are:

• Lead the technical delivery of a portfolio of projects based on the ServiceNow platform
• Define technical solutions (at an architectural and design level of detail)
• Provide senior technical leadership and mentoring to junior architects and offshore development teams.
• Deliver compelling solution demonstrations across the ServiceNow platform.
• Assist development teams in resolving technical issues through all stages of the project lifecycle.
• Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.
• Support the ServiceNow presales opportunity lifecycle.
• Contribute to the development of KPMG’s ServiceNow based product roadmap.
• Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm.

The Person

Required experience:

• 8+ years of experience in consulting / professional services and technical delivery
• A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least 3 product suites
• Experience of agile and traditional software and project methodologies

Preferred experience:

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Application Developer (CAD)
• Certified in ITIL Foundation (v3 or v4)
• Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Ability to author clear and comprehensive documentation