We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

KPMG has one of the leading Indirect Tax practices in the UK. We work as a national practice providing advice and support in all aspects of Indirect Tax (VAT, Customs Duty, Green taxes) to a broad range of business sectors including large multi-nationals, household name retailers and public sector organisations. The Indirect Tax practice is a fast-growing and dynamic business, currently with 13 partners and approximately 220 professional staff in the UK.

We have a significant growth plan over the next three years and in order to support this we are looking to recruit motivated individuals who are seeking a real challenge, to build on our successes to date and help us achieve our growth targets.

This Manager role is Financial Services focussed. KPMG has one of the largest Financial Services Indirect Tax departments, advising banking, insurance, investment management, asset backed finance, real estate and private equity clients across a broad range of issues.

The Manager will be responsible for ensuring the quality of delivery at this specialist level and will be actively involved in managing the performance of junior colleagues within the team.

Tax Assistant Manager – Global Mobility Services

Base Location: North of England / Midlands / South of England / London with a network of 20 offices nationally: www.kpmgcareers.co.uk/experienced-professional/#LeBlender.OfficeLocations

Why Join KPMG as an Assistant Tax Manager within our Global Mobility Services Team based nationwide.

KPMG's Global Mobility Services (GMS) practice is a diverse and fast-growing area of our Tax business. We serve the biggest names in the Financial Services community, with high-profile engagements touching every corner of the world.

Our GMS engagement teams are “360-degree service oriented”, with tax technical, team leadership, and client-facing responsibilities as part of each successful manager’s remit. 

You’ll advise on complex people challenges, including future of work trends such as cross-border working, remote working and virtual assignments. Working alongside multi-disciplinary experts, such as tax, technology, immigration, and mobility administration services and using some of the best technology solutions in the market, you’ll have the support and tools to create opportunities for our clients – and for your career.  
 

What will you be doing?

We are looking for remarkable candidates, ready for early assumption of responsibilities and close, regular contact with our dynamic partner group.

KPMG is looking to recruit an Assistant Manager in their in-house Tax team, specialising in partner tax compliance. Reporting to the Senior Manager in the Partner Tax Compliance team, the individual will be required to demonstrate excellent tax compliance skills and the ability to work to tight deadlines. The work is by nature high profile and the ability to treat matters with the utmost confidentiality will be key. The role involves interacting with individual partners and working alongside other internal departments including the Partnership Office, Risk and Independence, payroll and OGC to deliver an efficient tax compliance and advisory service to partners as well as the partnership.

The Team

We are currently recruiting a manager to join our successful Family Office & Private Client Compliance team in Glasgow or Edinburgh.

As a national practice our FO&PC team consists of 162 team members across the UK, led by 5 Partners, 3 Associate Partners and 12 Directors.

We work with a variety of high net worth individuals – from stakeholders in privately owned and entrepreneurial businesses, executives of multi-national firms, landed estates and senior members of private equity firms; who may be tax resident and/or domiciled in a range of jurisdictions. We also specialise in providing advice to Trusts and Estates, and Partnerships. 

If you are a highly motivated qualified tax adviser/ accountant (ATT, CTA or ACA/ACCA) with experience of working in personal tax, then we’d love to hear from you.

We recognise that there are also highly motivated individuals who are qualified though experience and may not be exam qualified and we are open to considering such individuals also.