Role Grade: Grade C 

Performance Group: KPMG Enterprise Wide Technology (EWT) 

Role Location: London Canada Square Office; in-office 1x day per week. 

Context 

The firm is undertaking significant transformation to support its Trust & Growth strategy. The strategy articulates how we will become the most trusted professional services firm and achieve our growth ambitions – globally and in the UK. To support this ambition, high quality technology is essential - from collaborative, digital tools to GenAI and hybrid tech, we all rely on technology to do our jobs and bring creativity and insight to our clients’ most critical challenges. 

The Adoption team is part of KPMG’s technology function and aims to deliver on the Digital Transformation ambitions for our business; delivering end-user technology, GenAI and digital tools and experiences which provide KPMG colleagues with the ability to connect, communicate, collaborate, and deliver in the physical, virtual and hybrid world. With continuous enhancements coming from Microsoft and the business, diverse projects, and an exciting pipeline of opportunities to share with the business, we are recruiting an Adoption manager for our team.  

Role Description:  

Your role will be focused on activities related to driving adoption across our firmwide technologies, with a focus on our digital workplace tools. The Digital Adoption Team works closely with programmes deploying new technologies to ensure the successful rollout and adoption of key digital tech, including Microsoft 365 apps, GenAI and more. We’re focused on the user experience and believe technology should be seamless and easy to use. 

The Digital Adoption Manager will ensure the business is getting the best ROI on the technology we’ve invested in as a firm, both current and future technologies. The Adoption Manager drives activities underpinning the firm's strategy around digital tools to achieve business outcomes, ensure return on investments, and support the scale of transformation across the business. 

This role also includes leadership of the Digital Ninja Programme, the largest technology champion network at KPMG. The community has over 1,000 Ninjas, and because they’re embedded in business areas, they understand how technology can be applied in the best way possible for their area.  

Successful candidate will be expected to:  

• Support the UK firm’s digital strategy, including adoption of Microsoft Copilot, KPMG UKs GenAI tool AVA, and integration of AI into our ways of working. 

• Manage and maintain adoption roadmap that includes adoption campaigns, new features, enhancements from Microsoft or internal tech, tooling launches, and commitments for Adoption support; deliver weekly and quarterly updates to stakeholders and leadership 

• Design Adoption strategies for new tools as well as out-of-box delivery approach for new tech; able to drive continuous improvements to ways-of-working across the business, whilst bridging technical and end-user understanding.  

• Integrate Digital Adoption activities into deployment planning, including design, development, and testing, manage pilots, and influence the way we communicate technology to end-users. 

• Use creative communication approaches to engage others and communicate easy-to-adopt tips s

Governance, Risk & Compliance – IGH  - Assistant Manager - Bristol

 KPMG's Governance, Risk and Compliance Services (GRCS) practice within Infrastructure, Government and Healthcare (IGH) is an area of the firm with tremendous growth potential as proven by recent significant wins. It provides services relating to internal audit, internal control, corporate governance, risk management and related assurance projects to our clients based in the public sector. Our services deliver added value to clients through the use of modern control assessment, risk management and internal audit techniques focusing on strategic, management and operational issues as well as financial management and reporting controls. We also work closely with other advisory teams including our colleagues in Technology Risk and Cyber Risk to ensure our clients receive the best possible advice and assurance. 

The Role 
As an Assistant Manager in GRCS there will be opportunities to work on a variety of engagements for our clients covering the spectrum of services that we provide including:  

• Providing internal audit services on both outsourced and co-sourced contractual basis
• Directly delivering a programme of internal audit projects which includes planning, review, quality assurance and reporting
• Working with a client’s in-house internal audit function for co-source engagements to supply specialist or additional resource needed
• Process improvement projects
• Risk management, governance and internal audit advisory services
• Risk identification workshops and control reviews
• Delivering control and risk training
• Managing and reviewing internal control questionnaires
• Corporate governance reviews
• Contract compliance audits
• Assessing effectiveness of internal audit functions, audit committees and boards
• Working with members of other KPMG advisory teams 
• Business development

Responsibilities 

• Assisting with the management of UK-wide portfolio of clients, maintaining relationships with senior KPMG and client staff and being responsible for the financial performance and delivery of these accounts
• Demonstrating a detailed understanding of how current and emerging legal, regulatory, governance, risk management, auditing, accounting and financial reporting standards affect their clients
• Understanding and assisting managers to undertake KPMG's internal risk management and client engagement management procedures including client acceptance, continuance and engagement procedures
• Keeping up to date with all industry specific issues and circumstances which affect your clients
• Developing internal audit strategies which address all internal audit, client service and project management issues, in accordance with the KPMG internal audit methodology
• Delivering against those audit strategies
• Recognising where specialists are required and involving other KPMG staff, managing their input to the client
• Reviewing the audit evidence obtained ensuring it is sufficient in line with International Internal Audit (IIA) and PSIAS (Public Sector Internal Audit) Standards and KPMG methodology
• Conducting meetings with clients to explain audit findings and drafting and reviewing reports
• Reporting to managers/senior managers and partners/directors all salient points arising from assignments
• Assisting with the  production of quarterly Audit Committee papers
• Assisting with the setting of budgets for engagements and monitoring delivery against the budget
• Ensuring work in progress is monitored and controlled with fees being raised promptly
• Identifying and exploiting additional fee billing possibilities
• Planning and