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Experienced Professional

Service Operations Lead: End User Experience

Location: London

Service Line: EWT Plat Eng & Ops

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Experienced Professional

Senior Manager - Clara Data Analytics

Location: Multiple locations

Service Line: Central Audit

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Experienced Professional

SAP Alliance Lead

Location: Multiple locations

Service Line: Advisory Central

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Experienced Professional

Assistant Manager - Procurement Transformation

Location: Multiple locations

Service Line: Customer, Ops & Infr

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Experienced Professional

In house Tax Compliance - Assistant Manager

Location: Multiple locations

Service Line: Finance

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Experienced Professional

Dynamics 365 Copilot Solution Architect

Location: Multiple locations

Service Line: Technology & Data

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Service Operations Lead: End User Experience

Location: London

Capability: Technology & Engineering

Service line: EWT Plat Eng & Ops

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

 

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.


Senior Manager - Clara Data Analytics

Location: Aberdeen, Birmingham & Other locations

Capability: Audit

Service line: Central Audit

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Are you a visionary leader who thrives on solving complex problems and steering digital innovation in the audit domain? Our Digital Auditor & Analytics team is seeking a Senior Manager with a unique blend of accounting & FSA skills, deep proficiency in data terminology and a profound understanding of the potential unlocked through advanced data techniques. This role is pivotal in identifying and capitalising on opportunities to refine and elevate audit methodologies through this expertise.

 

While experience with analytics tools is not mandatory - a strong foundation in technology is required. This position is ideally suited for individuals with exceptional data literacy and advanced Excel capabilities. As a Senior Manager, you will spearhead data analytics on Audit engagements, navigating through the complexities of diverse operational, finance and ERP systems.


SAP Alliance Lead

Location: Birmingham, Edinburgh & Other locations

Capability: Deal Advisory

Service line: Advisory Central

Experience level: Director

Employment type: Full Time

Contract type: Permanent


 

Summary of Role

 

The SAP Alliance Lead is responsible for managing and developing the strategic partnership between KPMG and SAP, focusing on driving business growth by leveraging SAP solutions to deliver client services across various industries, including identifying new sales opportunities, leading joint go-to-market initiatives, and ensuring seamless integration between KPMG's expertise and SAP's technology offerings. 

 

We require an outstanding Alliance professional, with extensive client facing experience, knowledge of the people and propositions associated with SAP and the sales leadership skills to drive the growth that the SAP business presents to KPMG.

 

The “new” SAP Alliance offers a unique and considerable market opportunity for KPMG – where numerous companies will need to upgrade from legacy on-premise SAP (or indeed, other enterprise systems) to cloud-based solutions – for SAP, this is S4HANA.

 

Description of Role 

As an Alliance Lead you will be responsible for:

 

  • Developing, nurturing and maintaining key and significant relationships with the Alliance Partner and acting as key contact / "face of" KPMG
  • Regularly interfacing between the Alliance Team (or equivalent) at our Alliance Partners, chairing weekly update meetings and taking decisive action accordingly
  • Enhancing our brand with our Alliance Partners - i.e. ensuring that KPMG is always front and centre of their partner ecosystem.  If our Alliance Partner is implementing their technology, they should wish to do so with KPMG as their implementation / consulting partner
  • Drafting, agreeing, and most importantly, executing a go-to-market plan with our Alliance Partner. This plan should:
  • Determine, foster and encourage key relationships - i.e. who from KPMG aligns with the key stakeholders at our Alliance Partner
  • Agree how we generate demand in the market together and then, activate as appropriate
  • Identify which opportunities / targets we will work on together and then, drive dogmatic activation plans in conjunction with appropriate Advisory colleagues and Alliance Partner Account Executives
  • Prioritise our approach together - what are we focusing on; when; who is involved; what are the stage gate measurements of success
  • Importantly, the plan needs to underpin how we work together and how we win together
  • Ongoing and regular governance of both the plan, and also our successful relationship with the Alliance Partner
  • Ongoing and regular updates to senior stakeholders from both KPMG and our Alliance Partner to meet KPIs, as well as monitor progress
  • Make introductions as necessary - i.e. respective Sector Leads from both sides; or Industry Leads; or key Client / Account Leads AND monitor and track progress
  • Arrange and lead networking opportunities with our Alliance Partners - these might be in the form of targeted lunches, dinners, round table discussions, or Ignition-led seminars.  Follow up on all leads generated via the Alliance Sales Team
  • Attend and help to arrange the successful participation on Alliance-led Events - these may be Alliance Partner initiated and may also include overseas travel.  Again, follow up on all leads generated accordingly
  • Proactively engage with client and targets, where appropriate, along with the Alliance Sales Team to help promote excellent KPMG relationships and our commitment to working with our Alliance Partners
  • Support and lead all contractual arrangements between KPMG and our Alliance Partners to ensure that we maintain excellent Quality and Risk Management (QRM).  This will include agreeing Alliance contracts with our QRM team; continuance contracts on a periodic basis, and any reselling / influencing contracts, as appropriate.

Assistant Manager - Procurement Transformation

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Service line: Customer, Ops & Infr

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


At KPMG, we believe in the importance of creating consistently brilliant customer and employee experiences. The way we do that is by combining our unique insights with a talented team of experience designers alongside the transformation capability to make it real.


In house Tax Compliance - Assistant Manager

Location: Glasgow, London & Other locations

Capability: KPMG Business Services

Service line: Finance

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


KPMG is looking to recruit an assistant manager in their in-house Tax team that delivers

KPMG’s corporate and partnership tax filings and advising on UK tax compliance matters.

The individual will be required to demonstrate UK tax compliance experience, the ability to

work to tight deadlines and handle large volumes of data as well as oversee the work of

other team members. The work is by nature high profile and the ability to treat matters with

the utmost confidentiality will be key. The work will involve working closely with other tax

professionals to deliver an efficient tax compliance service.


Dynamics 365 Copilot Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Deal Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


MS Dynamics Solution Architect     
 

Role Purpose
KPMG Microsoft Business Solutions is building a world class Microsoft Dynamics Practice:  The team is focusing on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 (CRM & ERP). This will include leading the implementation of these systems and engagements relating to Independent Programme Assurance where third parties are delivering such programmes. 


The Solution Architect role is required to lead the technical delivery of Microsoft Dynamics 365/CRM centred solutions on large complex programmes or a portfolio, drive deep technical expertise within DevOps and functional leadership within the practice to deliver quality, client-centric solutions. Provides deep industry expertise to build and cultivate strong business relationships at a senior level. The role will champion innovation both within the firm and with clients, sharing Thought Leadership within the practice across the relevant Industry specialism. Collaborating with the Global team to enhance the out of the box Dynamics functionality, giving KPMG a unique selling point and also a resalable asset. Takes a leading role in identifying development needs of team members and provides coaching, mentoring or stretch assignments to support individuals achieve their full potential as well as promoting collaboration across team.
    
Role Responsibilities    

  • Leads customer delivery of our Microsoft Dynamics 365/CRM centred solutions on large, complex programmes or portfolios, through the management of a team of professionals and possibly with the contribution of cross-functional/team specialists
  • Effectively manages commercial and contractual aspects of an engagement to achieve expected levels of quality and profitability
  • Executes projects to a level that meet member firm’s quality standards within a commercial context.
  • Manages scope and delivers timely and quality deliverables
  • Provides inputs/takes a lead in the creation of innovative and repeatable solutions that strengthen business performance and differentiate KPMG from our competition.
  • Responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements.  
  • Identify business/project risk and mitigates as necessary, does not undertake work that does not fit with firm capabilities or Risk Management criteria
  • Deliver all consultancy according to the MBS and/or KPMG Methodology, ensuring that all software applications are implemented successfully according to the project plan
  • Holds review on completion of projects to identify lessons learned and enhance future quality and commercial planning
  • Works on CPD to maintain Microsoft accreditation status and keeping up to date with technical developments. 
  • Role models Firm values and behaviours, actively promoting and supporting inclusive collaboration within the Practice
  • Demonstrates the ability to drive change through motivating and influencing team members.
  • Knowledge & Skills (including Qualifications)
  • Deep technical expertise in DevOps and broad working knowledge of technical and functional capabilities of Dynamics CRM including appropriate certification is essential (CRM Online 2013, 2015, 2016 or 365).
  • Strong technical architecture experience is essential especially around integrating Microsoft Dynamics CRM with other solutions such as other Microsoft products and third party or legacy systems.
  • Extensive experience of leading the end to end delivery of multiple complex CRM solutions including systems integration and using the Microsoft technology stack.
  • Proven experience in CRM Configuration, Customisation, standard workflows, dashboards, forms, views and standard

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