This role is for an innovative professional at Assistant Manager level, who can work alongside our existing team to use their lived experience of planning, scheduling and project controls in construction to solve complex problems. There is no one-size fits all in MPA; we’re as diverse as the world around us. We hand pick our people because they’re our most important asset, and people pick us because we really mean that.

Assistant Managers in our team are client-facing and right at the forefront of delivery. This role requires previous experience ideally gained from infrastructure-related projects and programmes, but we’ll happily consider candidates with experience in other relevant fields.

As part of a team of consultants on the ground, you’ll be applying your subject matter expertise and experience every day, bringing to life tailored solutions for our clients whilst managing important relationships.

The MPA team in the UK are based in London, Birmingham and Manchester. This role will be based in one of these locations but will require travel to client locations throughout the UK and occasionally overseas.

The Opportunity

KPMG Customer Strategy and Transformation is a centre of expertise within our Strategy and Performance Transformation practice.  We are looking for exceptional candidates for a Senior Manager role, with a Financial Services focus (ideally Banking and/ or Insurance) and experience of at least one of our core propositions: Customer strategy and product innovation; Channel transformation, and the adoption of modern CRM and AI technologies; and Servicing innovation and reengineering of customer journeys across banking, affluent, health or general insurance, and/ or life insurance.

The Strategy and Performance Transformation practice is part of KPMG’s rapidly expanding Strategy Group, which delivers value for clients by challenging conventional thinking, bringing deep industry and functional insights and executing with investor-grade rigour.  We are a diverse team of over 180  practitioners, working collaboratively with and orchestrating KPMG’s broad set of capabilities within our Deal Advisory business.

Our team works closely with client executives who own: products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

Programme Manager

The Programme Manager one or projects at any one time in an efficient and effective manner, and is responsible for their delivery within agreed timescales, budgets and conformance to agreed requirements. This person is also responsible for leading more PM’s and the efficient utilization of assigned staff and any associated third parties. They are accountable for ensuring that all project activities conform to the company’s quality management standards and processes.

Responsibilties

• Plans and manages one or more projects assigned, keeping the customer and senior management informed about project progress;
• Compiles and agrees the project plan with the client.
• Compiles and agrees with the client any Statements of Work in line with contractual arrangements with the client.
• Monitors progress against project plan and budget, correcting and / or escalating abnormal situations when necessary;
• Maintains the Project Plan, in particular with forecast completion dates and impact analysis;
• Tracks actual costs vs plan (using Microsoft project and our internal Dynamics FO time recording system);
• Maintains awareness of all ongoing non-trivial problems towards their solution. Ensures that project objectives are met;
• Monitors and controls all individuals allocated to the project ensuring that all project activities are carried out in accordance with the appropriate standards. This includes ensuring that activities are planned and executed in line with the KPMG Microsoft Business Solutions project delivery methodology;
• Manages any third parties that may be involved as sub-contractors within the project, as relevant, and ensures that any deliverables are produced on time, to required quality standards, and in line with agreed commercials;
• Ensures Risks and Issues are being correctly assessed and reported. Pro-actively predicts and mitigates risk;
• Participates in client reporting sessions, including as relevant, weekly progress review meetings and (typically) monthly Steering Committee meetings
• Tracks actual vs. budgeted costs and effort on a weekly basis;
• Plans and monitors any validation activities with the customer to ensure that all requirements are met;
• Plans and monitors any internal verification activities, including any reviews, walkthroughs and testing, and oversees the correction of non-conformities to ensure quality of all project deliverables;
• Plans and monitors release and implementation activities (e.g. release and/or implementation plans, hand over/support documentation, etc.);
• Works very closely with the Solution Architect on an ongoing basis in ensuring the overall quality of deliverables prior to release to the client;
• Receives, analyses and co-ordinates the implementation of project/system live changes requested by the customer when applicable;
• Addresses all project customer satisfaction issues, escalating feedback as necessary for further action;
• Participates in KPMG Microsoft Business Solutions resource management, utilisation and capacity planning processes.
• Minimises non-billable resource utilisation on projects, and escalates as required with the Senior Programme Manager and Resourcing to optimise billable use of resources. Escalates any forecasted requirements for non-billable effort with the Senior Programme Manager in order to maintain awareness and if possible mitigate. Tracks non-billable effort against the project budget;
• Contributes towards continuous refinement and improvement of our best practice project delivery methodology. Offers advice and mentors more junior Project Manages and members of staff. Liaises with peers to provide assistance and convey lessons learnt as required, in order to promote and improve the ove

Cyber Response & Recovery - Assistant Manager - 104684

Base Location: London/Manchester plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Risk Consulting function is a cornerstone of our business.  Operating from locations across the UK we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as a Cyber Response & Recovery Assistant Manager?

The Cyber Response & Recovery Assistant Manager role will be working in the Cyber Response Services (CRS) Team within our Risk Consulting practice, reporting directly into the head of cyber response. Cyber security is one of the areas which KPMG has identified for tremendous investment and growth. Our clients face a challenging cyber threat and look to us to help them understand and respond to that threat.

This is an opportunity to join a high performing team that works with a wide variety of clients, as KPMG are 1 of just 9 tier 1 responders in the UK. As such, you will gain a huge amount of experience in a short space of time and will also have the opportunity to be put through a range of security certifications.

Global markets have been thriving, with significant funding to invest in the right business, and the opportunity to support management teams has never been greater. In our Audit and Assurance business this includes Reporting Accountant roles, Special Purpose Audits, and many other bespoke Assurance projects. To support this growth we have a fantastic opportunity for Directors to join our Transactions Assurance team and work with companies on the audit and assurance requirements of both UK and US initial public offerings, and with a wide variety of project-based assurance and accounting topics, including carve out transactions, acquisitions and opening balance sheet audits and complex private equity transactions.

As a Director, you will act as a role model for your teams, facilitating the effective and efficient delivery of these assurance engagements. You will be responsible for leading teams and supervising the work of staff and providing coaching and developmental support.  You will also be working alongside our Capital Markets and Due Diligence teams where relevant and have opportunities to lead conversations with diverse range of stakeholders involved in projects such as (sponsors, lawyers, accounting advisors). 

There will also be great opportunity to work on business development skills, for example, leading initial management conversations and qualifying opportunities.