Director – Legal Managed Services (Contracting Solution Transformation Lead) 

• Reports to: Partner, Legal Managed Services 

• Location: UK (Travel Required) 

Role Summary:

The Director leads strategic contracting managed services programmes, accountable for the transformation lifecycle from pre-sales through to post-signature delivery. You will actively support the sales process, collaborating with Partners to build robust business cases, develop pricing strategies, and define optimal managed service team structures. You will comprehensively assess the client's As-Is environment and design a future-state To-Be model that effectively integrates people, process, technology, and governance to drive substantial improvements. Additionally, you will oversee the transition of complex contracting operations into KPMG's optimised delivery model, ensuring commercial success and developing senior-level client relationships at the GC/CXO level. 

Key Responsibilities: 

• Programme oversight for large-scale managed contracting service transitions 

• Designing and implementing optimal future-state solutions (talent, process, technology) 

• Commercial accountability, ensuring projects

Job Profile 

To ensure high quality and accurate payroll service to our clients whilst managing and developing the core payroll team. Working alongside the existing payroll manager the new role will help grow payroll services for both domestic and global clients.  

We are looking for a self-motivated, confident payroll professional with an analytical/logical approach. They must have the ability to think creatively whilst ensuring all compliance requirements are met. Maintaining and building excellent working relationships with clients and internal teams they will be expected to identify any process improvements, system developments and training needs. 

In order to support the growth of our capabilities within the CO&I FS Operations team, we are currently looking to recruit Senior Managers who can make a significant contribution by combining an understanding of the Insurance, Wealth, Pensions & Retail Investments industry with transformation, reorganisation and optimisation capabilities.

Description of Role

You will be playing a crucial role in helping to drive growth in the Insurance, Wealth, Pensions and Retail Investments sector by:

• Working closely with the Insurance, Wealth, Pensions and Retail Investments leadership team to drive growth in the consulting practice, you will be responsible for the delivery of consulting assignments and managed services to a range of firms, predominantly Insurers, Wealth Managers, Life and Pensions companies, platform businesses, IFA Networks and firms that provide support and outsource services to the Wealth Management industry.
• Leading & delivering consulting engagements for Insurance, Wealth, Pensions and Retail Investment clients, as well as supporting the wider Insurance, Wealth, Pensions and Retail Investments Consulting team.
• Being responsible for identifying opportunities and developing relationships with clients. You will leverage and develop your own network as well as developing relationships with clients to understand their issues and, from that, develop solutions and add value.
• Actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

This team is a priority growth area for KPMG with significant investment plans and big growth ambitions. Joining us offers the opportunity to work with Insurance, Wealth, Pensions & Retain Investments sector clients on exciting, high profile and leading-edge engagements with the potential to:

• Rapidly develop your career by becoming part of a growing team:
• Accelerate your personal development through varied and exciting client opportunities coupled with focused learning & development with a world class brand; and
• Develop yourself as a consultant, manager and leader
•  

Role Dimensions

Leadership & Management:

As a senior manager, the incumbent will be actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

Stakeholder Interaction & challenges:

Our team is at the heart of supporting our clients in shaping, planning and delivering critical business change. 

The team focuses on transforming the performance of organisations helping them focus on the customer to drive growth, implementing an operating model that is efficient and delivering technology to underpin the scalable growth our clients are demanding.

Our clients are experiencing significant disruption.  The rapid adoption of new digital technologies, the emergence of non-traditional competitors and more stringent regulations mean that today’s Insurance, wealth, pensions & retail investments customers are more empowered, demanding and price conscious.

Impact, Risk, Accountability & Governance:

Our senior managers operate in the Customer and Operations FS Ops service line within Advisory specifically aligned to Insurance, Wealth, Pensions & Retail Investments

Job Description

The Insurance, Wealth, Pensions and Retail Investments industry is facing unprecedented levels of change - acceleration of technology and digital transformation, M&A activity to build new capabilities, spotlight on ESG and complexity of the regulatory landscape – resulting in our clients embarking on enterprise transformation initiatives that revolu

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