We are seeking an experienced Technical Architect to join our growing Microsoft Dynamics 365 practice, with a focus on Contact Centre solutions. This role involves designing and implementing robust technical architectures, ensuring seamless integration of software developments, and collaborating closely with clients and delivery teams. The ideal candidate will have deep technical expertise in Microsoft Dynamics 365 Customer Service & Contact Centre, and a strong track record in delivering complex, large-scale implementations.

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

The Tax Technical team is a critical enabler to all tax activities within GCT and provides expertise into KPMG’s complex tax audits.  Audit quality is of paramount importance and to do this efficiently, we maintain a dedicated and enthusiastic team of tax specialists.  We are also the engine room of the tax reporting, compliance, governance and low-level advisory work undertaken by the wider GCT team – servicing large domestic compliance clients as well as our Global Compliance clients.

This exciting role is within our International and Complex tax group based in the London office, focussing on large inbound and outbound multinational businesses. You’ll join a high performing team advising some of the largest and most complex organisations in the world.

We are looking for a talented individual at Senior Manager level to support our continued rapid growth. The successful candidate will thrive in a dynamic and challenging working environment, supported by a strong and ambitious leadership team.

Responsible for driving utilisation and dependence upon KPMG Microsoft Business Solutions as the go-to place for all Microsoft at KPMG. Providing trusted advisor expertise with member firms around their strategic approach to fulfilling their client’s business and technology needs. Creates and progresses opportunities for MBS in the International market by leveraging a hybrid skillset of business development, presales, technical excellence and delivery. Advocates innovation both within the firm and with clients and takes a role in developing team members to their full potential as well as promoting collaboration across teams.

The Business Development Manager is responsible for identifying new business opportunities, building and maintaining client relationships, and driving revenue growth. This role requires a strategic thinker with excellent communication and negotiation skills.

Role

We are seeking a US Manager within our Global Mobility Services (GMS) team to deliver US tax compliance services across a variety of clients.

Role and Responsibilities

• Responsible for the day-to-day management of US tax compliance tasks, serving as the central coordination point between the client and internal teams

• Review of US tax returns, and review of US tax equalisation calculations
• Conduct US arrival/departure briefings
• Review of various payroll reporting forms related to business travellers to the US, including Form 1042, Form 1042-S, and Form 8233
• Review and support clients with US payroll reporting requirements including year-end calculations
• Contributing to client service teams, helping ensure they function smoothly and effectively
• Preparation of written US advice for clients, and helping to advise clients on US GMS issues
• Project management of advisory projects carried out for clients
• Ensuring clients are provided with recurring updates of tax compliance status and adherence to SLAs
• Managing, coaching and training more junior team members
• Coordination with overseas member firms to provide cross border advice and tax compliance issues
• Responsible for monitoring and ensuring accuracy in client invoices