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Experienced Professional

Service Operations Lead: End User Experience

Location: London

Service Line: EWT Plat Eng & Ops

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Experienced Professional

Assistant Manager - People Consulting (Defence)

Location: Multiple locations

Service Line: Corp Svs& People

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Experienced Professional

Customs Tax Assistant Manager

Location: Multiple locations

Service Line: Indirect

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Experienced Professional

Technology Sourcing Strategy Manager

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

D365 Finance Solution Architect

Location: Multiple locations

Service Line: Technology & Data

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Experienced Professional

ERP Programme Manager - SAP

Location: Multiple locations

Service Line: Technology & Data

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Service Operations Lead: End User Experience

Location: London

Capability: Technology & Engineering

Service line: EWT Plat Eng & Ops

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

 

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.


Assistant Manager - People Consulting (Defence)

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Corp Svs& People

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


We are seeking a talented individual to manage work streams on client engagements and to take a pro-active business development role by building relationships with clients. Typically, client engagements would cover at least one of the following areas: Target Operating Model Design, Organisational Redesign, Financial Recovery Programmes, Service Improvement, Back-Office Transformation and Digital Transformation.

You would need knowledge and skills in Behavioural Change Management, Organisation Development and ideally in one other area:

  • Behavioural change management: Ensuring organisations realise the benefits of large-scale change projects by embedding new behaviours and minimising underperformance during the change
  • Organisation development: Target operating model development, organisation design, role clarity, performance management, organisational culture, employee development and reward/recognition
  • HR Transformation: Creating cost effective, integrated HR functions that contribute to the delivery of business strategy
  • Talent Management: Helping clients identify, retain and develop talentdesigning reward strategies/incentive schemes and performance management frameworks/processes
  • Workforce Intelligence: Helping organisations get the most from their workforce, including strategic and operational workforce planning, terms and conditions of employment, TUPE, plus reward and incentive management

Customs Tax Assistant Manager

Location: Bristol & Reading

Capability: Tax & Law

Service line: Indirect

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


 

Joining KPMG means joining a talented team of exceptional colleagues who bring innovative thoughts and a natural curiosity to the work they do each day. No one type of person succeeds at KPMG; a diverse business requires diverse personalities, characters and perspectives. There really is a place for you here.

 

 

Job Description

 

KPMG has one of the leading Indirect Tax & Customs practices in the UK.

We work as a national practice providing advice and support in all aspects of Indirect Tax (VAT, Customs Duty, Green taxes) to a broad range of business sectors including large multi-nationals, household name retailers and public sector organisations.

The Indirect Tax practice is a fast-growing and dynamic business, currently with 13 partners and approximately 200 professional staff in the UK.

The role in question is with the Trade & Customs team.

Trade & Customs

KPMG has a large team of Trade & Customs specialists located across the UK, working to support our national portfolio of clients with a variety of Trade & Customs issues. Within the team we have deep specialists in areas such as valuation, classification, origin and customs special procedures.  We work closely with our colleagues in Indirect Tax, other areas of Tax such as Transfer Pricing, and the wider Advisory business to deliver value to KPMG’s clients for whom we offer a wide range of services including customs advisory, compliance reviews and preparation of duty reclaims.

Roles and Responsibilities

You will be a key member of our team:

 

  • Providing high quality Customs & Trade advice on a broad range of issues to a wide range of clients.
  • Supporting senior members of the team in the delivery of client projects and business development initiatives
  • Day-to-day, direct contact with clients and developing long lasting, positive relationships.
  • Working with and developing Tax Assistants within the team.

Technology Sourcing Strategy Manager

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


The KPMG Technology Transformation practice is a cornerstone of our business.  Operating from across or UK offices we do work that matters, serving the country with diligence and expertise.
KPMG  is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.


D365 Finance Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


MS Dynamics 365 F&O Solution Architect 
The Microsoft Business Solutions (MBS) business unit at KPMG is looking for a Dynamics 365 F&O Solution Architect with extensive experience across all phases of large-scale enterprise Dynamics 365 F&O projects. With a hands-on approach and proven experience in end-to-end implementations, strong understanding of primary process and procedures combined with practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused around Dynamics F&O functionality and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff. 


This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm. 


Responsibilities:

  • The Solution Architect will lead the delivery of Microsoft Dynamics 365 solutions
  • Involvement in full end-to-end implementations and all phases of project life cycle
  • Involvement with D365FO interfaces and Integrations
  • Solves and advises on complex problems with creative solutions 
  • Be a champion for both technical and functional leading practice with the Finance Solution.
  • Have an exceptional understanding of Dynamics 365 technical and functional capabilities.
  • Collaborate with the Global team to enhance the out of the box Dynamics 365 functionality, giving KPMG a unique selling point and also a resalable asset.
  • Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements.
  • Define training needs within the team and coach other team members.
  • Deliver all consultancy according to the KPMG Methodology, ensuring that all software applications are implemented successfully according to the project plan.
  • Meet and exceed customer expectations of business knowledge, skills and behaviour.
  • Identify business/project risk and mitigate or communicate as necessary.
  • Ensure progress updates are communicated to relevant parties both formally and informally.
  • Awareness of product roadmap and the content of future releases of D365FO
  • Demonstrate ability around upselling and understanding of additional company capabilities 
  • Identify practice development activities and strong involvement in the creation and delivery of these to fellow colleagues
  • Leads people and helps to grow them in their role
  • Promotes the Values of our company 
  • Performance manage two or more junior members of product team

ERP Programme Manager - SAP

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Service line: Technology & Data

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


As an SAP Programme Manager, you will be responsible for managing a portfolio of SAP projects, ensuring successful safe execution, and maintaining strong client relationships. You will lead multi-disciplined teams to drive delivery excellence, leveraging Agile, Waterfall & Hybrid methodologies. Additionally, you will play a key role in business development, commercial proposition creation, and financial & commercial oversight.


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