We have an exciting opportunity for a Manager to join our rapidly expanding Corporate Treasury Services team. Our team is focused on serving the world's leading Corporate Treasuries with their most complex business challenges. The team offer deep treasury expertise in financial products and markets, risk management, systems, governance, valuation and accounting. We work closely with other high impact functions within KPMG such as Audit, Risk Consulting and Management Consulting to provide a wide range of treasury advisory services.

We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.

Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.
With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in.

Tax and Legal Technology Team

We are a team of 300+ technologists providing technology enablement services and solutions across the Tax and Legal business. This business has 2,500 tax & legal professionals covering multiple disciplines. We serve many thousands of clients and private individuals by providing a modern, market-leading suite of technology solutions that provide an efficient digital experience from routine to complex tax advice depending on client’s situation.

Tax is highlighted frequently as an industry where generative AI will have a significant impact on how services are provided. You will be working as a team at the forefront of navigating that change and redefining the way in which tax is determined in the UK and globally, making sure people and companies pay the right amount of tax with the minimum amount of effort.

The Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximate 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients.

The KPMG financial services tax team is a fast-growing part of the KPMG tax practice. We are looking for

excellent candidates who are seeking a dynamic and challenging working environment within a strong

supportive leadership team.  

As a result of growth in our business, we have a number of roles across our FS and Asset Management tax teams,

which has a diverse client base spanning the FS sector - providing services to banks, custodians, brokers,

asset managers, alternative investors, wealth and hedge asset managers and global institutional investors such

as pension funds and sovereign wealth funds.  

For the right candidates, there are huge opportunities to be part of an expanding business and to progress

quickly as the team grows. The work is interesting and diverse, getting involved with cutting edge developments

and working with some of the best-known FS firms as well as mid-size and new market entrants and supporting

their business as they rapidly grow.