Role summary

The GSOC (Global Security Operations Center) Operations Manager is accountable for the daily running of the Security Monitoring and Response (SMR) service within GSOC. In addition, the role has management responsibilities for Levels 1, 2 and 3 teams. This role will be on the rota for the cyber commander and be the central point of contact point for the service and member firms. As such, the GSOC Operations Manager is responsible for timely response to incidents and Managing KPI's for the services it is responsible for

This exciting role is within our Corporate Tax Team based in the Leeds office. As part of a high performing team you will work with a diverse portfolio of large clients across UK listed, PE-backed, inbound and family-owned groups, and take on a variety of projects, tax structuring and international expansion.

We are looking for a talented and technically orientated Senior Manager level to support our rapid growth. The successful candidate will thrive in a dynamic and challenging working environment, supported by a strong and ambitious leadership team.

The role will suit either a Senior Manager wanting to drive their tax career forward or an ambitious Manager wanting to take the next step.

KPMG’s Infrastructure team in the UK consists of c400 professionals and is widely recognised as one of the world’s leading independent financial and business advisers in infrastructure.
We provide in-depth advice on the strategic, financial, regulatory and commercial issues driving investments in infrastructure across Transport, Power & Utilities, and Social Infrastructure in the UK and internationally. Our work includes market and policy design, economic analysis, deal structuring and execution, as well as strategic and transaction advice to enable private and public capital to fund infrastructure. We also work closely with other functions within KPMG to advise clients on mergers and acquisitions, valuations, tax, accounting, and due diligence.

The utilities sector is a key business area for the Infrastructure Group and encompasses work for the large clients in the sector including all of the leading UK energy and water companies. We provide in depth strategic and technical advice on corporate finance issues, corporate financial management; regulatory finance, regulatory policy, business and financial planning, as well as other issues affecting value. We are widely recognised by many industry stakeholders as one of the most innovative advisors influencing the future of the sector.

Our business is expanding rapidly and is looking for a high-quality candidate to support our Power & Utilities business, with a particular focus on the water sector.

The Role:
As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to.

Key aspects of the role are:

• Lead the technical delivery of a portfolio of projects based on the ServiceNow platform
• Define technical solutions (at an architectural and design level of detail)
• Provide senior technical leadership and mentoring to junior architects and offshore development teams.
• Deliver compelling solution demonstrations across the ServiceNow platform.
• Assist development teams in resolving technical issues through all stages of the project lifecycle.
• Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources.
• Support the ServiceNow presales opportunity lifecycle.
• Contribute to the development of KPMG’s ServiceNow based product roadmap.
• Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm.

The Person

Required experience:

• 8+ years of experience in consulting / professional services and technical delivery
• A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least 3 product suites
• Experience of agile and traditional software and project methodologies

Preferred experience:

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
• ServiceNow Certified Application Developer (CAD)
• Certified in ITIL Foundation (v3 or v4)
• Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Ability to author clear and comprehensive documentation