KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

Shape the Future of UK Infrastructure: Director, Strategic Advisory Services

Are you a visionary leader with a passion for transforming the UK's infrastructure landscape? Do you thrive in an environment where ambition meets impact?

Our award-winning Infrastructure Advisory Group (IAG) at KPMG is on an exciting journey. We're not just advising; we're actively reshaping the future of built asset programmes across regulated utilities and transportation. Recognised as a leader and consistently awarded 'gold' in the Financial Times Leading Management Consultants List, we're a team that delivers excellence.

Now, we're looking for an exceptional Director to join our Strategic Advisory Services (SAS) team within IAG. This isn't just a role; it's a unique opportunity to take an influential leadership position within a growing and ambitious team that's set to redefine our market position in the UK.

We are looking for an experienced Pre-Sales Solution Architect (Contact Centre as a Service)  to take on this role in our growing practice. The role involves implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

KPMG Overview 

KPMG is part of a global network of firms that offers Audit, Tax, Legal, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges. With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. Our work is often complex, yet our vision is simple: to be the clear choice for our clients, for our people and for the communities we work in. 

Job Description  

KPMG Law is a fast-growing part of KPMG. We are now seeking to recruit a Manager (Solicitor) to support the growth of the Commercial and Technology part of our Commercial, Technology and Data team. This is an excellent opportunity to be part of a team which works across KPMG providing our clients with commercial and regulatory-driven solutions. 

Why you might want to join KPMG Law 

• You can see the advantages of legal advice being provided alongside a multidisciplinary team. 

• You are excited about the role of technology in the delivery of legal services.  

• You have an interest in the business of law.  

• You are ambitious and perceive the wealth of opportunities presented by an established legal practice in a leading global professional services firm. 

• You want the opportunity to develop client relationships and KPMG Law's capabilities. 

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our inclusion, diversity and social equality targets – we’re making bold changes to who we are and what we do. Be part of it.

KPMG’s Corporates Indirect Tax group focusses on the large corporates market, is a well-established group of around 30 dedicated indirect tax specialists who help UK and international headed groups address all of their indirect tax advisory needs. The team has specialists in many different sectors.

We assist our clients by managing and advising on projects as part of multidisciplinary and multijurisdictional teams and provide specialist indirect tax advice on a variety of complex issues and we are shameless in our desire to pioneer and our drive to seek out new opportunities.