MS Dynamics Solution Architect     
 

Role Purpose
KPMG Microsoft Business Solutions is building a world class Microsoft Dynamics Practice:  The team is focusing on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 (CRM & ERP). This will include leading the implementation of these systems and engagements relating to Independent Programme Assurance where third parties are delivering such programmes. 

The Solution Architect role is required to lead the technical delivery of Microsoft Dynamics 365/CRM centred solutions on large complex programmes or a portfolio, drive deep technical expertise within DevOps and functional leadership within the practice to deliver quality, client-centric solutions. Provides deep industry expertise to build and cultivate strong business relationships at a senior level. The role will champion innovation both within the firm and with clients, sharing Thought Leadership within the practice across the relevant Industry specialism. Collaborating with the Global team to enhance the out of the box Dynamics functionality, giving KPMG a unique selling point and also a resalable asset. Takes a leading role in identifying development needs of team members and provides coaching, mentoring or stretch assignments to support individuals achieve their full potential as well as promoting collaboration across team.
    
Role Responsibilities    

• Leads customer delivery of our Microsoft Dynamics 365/CRM centred solutions on large, complex programmes or portfolios, through the management of a team of professionals and possibly with the contribution of cross-functional/team specialists
• Effectively manages commercial and contractual aspects of an engagement to achieve expected levels of quality and profitability
• Executes projects to a level that meet member firm’s quality standards within a commercial context.
• Manages scope and delivers timely and quality deliverables
• Provides inputs/takes a lead in the creation of innovative and repeatable solutions that strengthen business performance and differentiate KPMG from our competition.
• Responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements.  
• Identify business/project risk and mitigates as necessary, does not undertake work that does not fit with firm capabilities or Risk Management criteria
• Deliver all consultancy according to the MBS and/or KPMG Methodology, ensuring that all software applications are implemented successfully according to the project plan
• Holds review on completion of projects to identify lessons learned and enhance future quality and commercial planning
• Works on CPD to maintain Microsoft accreditation status and keeping up to date with technical developments. 
• Role models Firm values and behaviours, actively promoting and supporting inclusive collaboration within the Practice
• Demonstrates the ability to drive change through motivating and influencing team members.
• Knowledge & Skills (including Qualifications)
• Deep technical expertise in DevOps and broad working knowledge of technical and functional capabilities of Dynamics CRM including appropriate certification is essential (CRM Online 2013, 2015, 2016 or 365).
• Strong technical architecture experience is essential especially around integrating Microsoft Dynamics CRM with other solutions such as other Microsoft products and third party or legacy systems.
• Extensive experience of leading the end to end delivery of multiple complex CRM solutions including systems integration and using the Microsoft technology stack.
• Proven experience in CRM Configuration, Customisation, standard workflows, dashboards, forms, views and standard

Managed Services - Manager

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

We are looking for talented Managers to join us with technical experience such as:

• Strong tax and/or accounting compliance and reporting expertise and/or
• Strong VAT compliance and/or VAT process management expertise and/or
• Strong transfer pricing compliance and/or transfer pricing advisory expertise

We are additionally looking for experience in:

• Engagement management
• Tax governance and controls expertise 
• Transformation, transition and project management 
• Client relationship management
• Developing standardised methodologies
• Tax compliance process improvement/redesign expertise
• Advising on appropriate technology to support compliance and reporting processes

Roles & Responsibilities:

• Project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Manage the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Support the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams;
• Manage the tax business development process to progress leads to sales and support contract negotiation and agreement;
• Manage tax & statutory transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities;
• Develop our tax service offerings and service delivery models;
• Establishing and maintaining strong client relationships with both existing and new clients;
• Line manage assistant managers and trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities for additional services that the client may need and liaise with subject specialists;
• Coaching and technical support for other team members;
• Follow KPMG best practice and policy.
• Manage monthly governance calls with clients to share the impact of tax & statutory legislative changes on their business and the impact on key processes; 
• Manage issues and escalations arising from global tax compliance delivered under large multinational global engagements. Including but not limited to indirect tax, WHT, transfer pricing, corporate income tax and statutory compliance;
• Lead regular meetings to update clients on the performance of their tax compliance engagements through qualitive KPIs.

Knowledge and Experience:

• Strong project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements, tax/accounting transformation programmes or similar projects);
  Experience in process, risk and controls design
• Experience in transition, change management and stakeholder management
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; 
• Awareness of technology and automation to drive efficiency, risk management and value
• Takes personal responsibility and accountability for own work</

You will be a Senior Manager within our Tech Transformation Practice (aligned to WAM Consulting) and will be helping both grow our business and ensure our teams deliver high quality advice to clients. You should expect to be involved in a wide range of challenging client engagements across the WAM value chain for clients from across the ecosystem. As a Senior Manager you will be expected to lead on the delivery of key client work items such as leading programmes or being responsible for building KPMG IP. 

It is also expected that you will lead and manage more junior members of the KPMG team as part of project delivery. You will be an example to more junior members of staff who will look to you for advice, guidance and development support.   

As a Senior Manager it is likely that you will also be required to support Directors and Partners with business development activity such as helping with proposition development, proposals, RFP responses and pipeline management.

In addition to supporting the build out of the client proposition for technology, you will also be expected to support the development of the practice in a broader sense, such as through the development and nurturing of junior talent, training, internal communications and contribution to the positive culture and supportive working environment.

The Audit Technology team at KPMG is driving innovation at the intersection of auditing and advanced technological solutions, reshaping the future of audit delivery. By combining expertise in Artificial Intelligence, Data Engineering, Data Analytics, and Software Development, the team is revolutionising the auditing process to deliver smarter, faster, and more reliable outcomes.

Our mission is to design and implement robust, intelligent, and scalable technologies that not only streamline workflows but also enhance audit quality and generate actionable insights for auditors and clients. Through harnessing the power of cutting-edge tools, we aim to transform traditional audit practices into dynamic, forward-thinking processes that are built for the complexities of the modern business environment.

Our team, supported by KPMG’s global network, serves as the driving force behind this transformative journey. Focused on innovation, this team is dedicated to engineering solutions today that anticipate the challenges and opportunities of tomorrow, ensuring that audit services remain at the forefront of technological progression.

• Extensive experience in prominent languages such as Python, Scala, Spark, SQL.
• Experience working with any database technologies from an application programming perspective - Oracle, MySQL, Mongo DB etc.
• Experience with the design, build and maintenance of data pipelines and infrastructure
• Robust understanding of design practices and system architecture and with a focus on data security
• Extensive experience of defining code review standards to drive quality
• Excellent problem solving skills with experience of troubleshooting and resolving data-related issues
• Experience working with cloud platforms and in particular architecting with native cloud resources relevant to data problems
• Extensive experience driving and leading Agile methodologies (Scrum, pair-programming etc)
• Have the ability to work in a cross functional team of Business Analysts and demonstrating an excellent understanding of business requirements.
• Strong communication skills along with ability to lead a team towards a great product/service and articulate technical strategies to non-technical audiences including clients at all levels including C-suite