Managed Services - Manager

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

We are looking for talented Managers to join us with technical experience such as:

• Strong tax and/or accounting compliance and reporting expertise and/or
• Strong VAT compliance and/or VAT process management expertise and/or
• Strong transfer pricing compliance and/or transfer pricing advisory expertise

We are additionally looking for experience in:

• Engagement management
• Tax governance and controls expertise 
• Transformation, transition and project management 
• Client relationship management
• Developing standardised methodologies
• Tax compliance process improvement/redesign expertise
• Advising on appropriate technology to support compliance and reporting processes

Roles & Responsibilities:

• Project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Manage the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Support the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams;
• Manage the tax business development process to progress leads to sales and support contract negotiation and agreement;
• Manage tax & statutory transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities;
• Develop our tax service offerings and service delivery models;
• Establishing and maintaining strong client relationships with both existing and new clients;
• Line manage assistant managers and trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities for additional services that the client may need and liaise with subject specialists;
• Coaching and technical support for other team members;
• Follow KPMG best practice and policy.
• Manage monthly governance calls with clients to share the impact of tax & statutory legislative changes on their business and the impact on key processes; 
• Manage issues and escalations arising from global tax compliance delivered under large multinational global engagements. Including but not limited to indirect tax, WHT, transfer pricing, corporate income tax and statutory compliance;
• Lead regular meetings to update clients on the performance of their tax compliance engagements through qualitive KPIs.

Knowledge and Experience:

• Strong project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements, tax/accounting transformation programmes or similar projects);
  Experience in process, risk and controls design
• Experience in transition, change management and stakeholder management
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; 
• Awareness of technology and automation to drive efficiency, risk management and value
• Takes personal responsibility and accountability for own work</

Recognised in the marketplace for our technical excellence – Transfer Pricing at KPMG is an integral part of the firm’s global community. Our diverse team focuses on compliance and/or advisory services, providing sustainable tax advice to clients, that not only helps to deliver compliance, but also supports their wider commercial objectives. And with prominent technology companies choosing to partner with us, you’ll find that you’re also working with the very best in market-leading tech.

Senior Manager – Legal Managed Services (Contracting Solution Delivery Lead) 

• Reports to: Director, Legal Managed Services 

• Location: UK (Travel Required) 

Role Summary:

The Senior Manager supports the Director by managing and delivering complex client transitions and transformations in contracting services from pre-sales through transition and implementation. Under the Director's guidance, you will lead detailed aspects of the sales and transition phases, including process mapping, pricing structure development, technology requirement confirmation, and RFP response preparation. 

Key Responsibilities: 

• Developing detailed process maps and optimised future-state solutions 

• Confirming technology requirements (CLM, Gen-AI), managing data migration and integration 

• Developing pricing structures and contributing to proposal and pitch material creation 

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six-layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.

The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, Supply Chain, Procurement), coupled with their expertise in the cloud applications (e.g. SAP, Ariba) to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered Enterprise.

The Role

We are seeking talented individuals with experience of SAP S/4HANA advisory and implementation across various solution process areas. This is a high-profile role within the Supply Chain Capability team, requiring a balance of business development / sales origination to grow the practice and strong client delivery.

The successful candidate will be expected to:

• As an Engagement Manager, and/or as a Solution Architect lead the delivery of high-quality SAP S/4HANA advisory and delivery projects
• Provide specialist advice in SAP Supply Chain management and work closely with client leads to optimise processes and maximise the benefits of SAP
• Lead and contribute to business development and sales initiatives including bid, proposal, and contract / commercial negotiations with our SAP clients
• Lead the growth of SAP Supply Chain Capability through sharing knowledge, developing thought leadership and supporting the career aspirations of team members
• Have a functional expertise of latest SAP Supply Chain solution and integration to other SAP modules; including SAP Finance
• Advise on technical integration of the SAP Supply Chain application with other client and 3rd party tools/applications
• Advise on data migration and data integrity as part of the deployment engagement
• Have experience in SAP S/4 implementation in/across; manufacturing industries, consumer packaging goods, pharmaceuticals, retail or oil & gas etc

The Person

• Functional expertise and knowledge of S/4HANA enabled processes and configuration in multiple areas across: SAP Integrated Business Planning (IBP), SAP PPDS, SAP DMC, SAP ME, SAP PEO, SAP Extended Warehouse Management (EWM), SAP Enterprise Asset Management/MRO, SAP Order Management & Fulfilment/AATP/Logistics Execution, SAP Product Lifecycle Management and SAP Transport Management. 
• Proven Engagement Management and/or Solution Architect experience for large scale SAP transformation programs
• Deep understanding and knowledge of digital trends in Supply Chain (e.g., Industry 4.0, Digital manufacturing, SCM Digital Solutions that integrate with SAP)
• Experience in leading on bids, proposals, and commercial negotiations with clients
• Experience leading onshore, offshore, and near-shore resources effectively to ensure the most efficient delivery for the client
• Ability to build strong client relationships based on subject matter expertise and quality of delivery
• Strong interpersonal, team building, organisational and motivational skills
• Facilitation and problem-solving skills along with excellent communication skills (written and oral) whether this is with client stakeholders or remote development teams
• SAP system design, build and depl

In order to support the growth of our capabilities within the CO&I FS Operations team, we are currently looking to recruit Senior Managers who can make a significant contribution by combining an understanding of the Insurance, Wealth, Pensions & Retail Investments industry with transformation, reorganisation and optimisation capabilities.

Description of Role

You will be playing a crucial role in helping to drive growth in the Insurance, Wealth, Pensions and Retail Investments sector by:

• Working closely with the Insurance, Wealth, Pensions and Retail Investments leadership team to drive growth in the consulting practice, you will be responsible for the delivery of consulting assignments and managed services to a range of firms, predominantly Insurers, Wealth Managers, Life and Pensions companies, platform businesses, IFA Networks and firms that provide support and outsource services to the Wealth Management industry.
• Leading & delivering consulting engagements for Insurance, Wealth, Pensions and Retail Investment clients, as well as supporting the wider Insurance, Wealth, Pensions and Retail Investments Consulting team.
• Being responsible for identifying opportunities and developing relationships with clients. You will leverage and develop your own network as well as developing relationships with clients to understand their issues and, from that, develop solutions and add value.
• Actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

This team is a priority growth area for KPMG with significant investment plans and big growth ambitions. Joining us offers the opportunity to work with Insurance, Wealth, Pensions & Retain Investments sector clients on exciting, high profile and leading-edge engagements with the potential to:

• Rapidly develop your career by becoming part of a growing team:
• Accelerate your personal development through varied and exciting client opportunities coupled with focused learning & development with a world class brand; and
• Develop yourself as a consultant, manager and leader
•  

Role Dimensions

Leadership & Management:

As a senior manager, the incumbent will be actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

Stakeholder Interaction & challenges:

Our team is at the heart of supporting our clients in shaping, planning and delivering critical business change. 

The team focuses on transforming the performance of organisations helping them focus on the customer to drive growth, implementing an operating model that is efficient and delivering technology to underpin the scalable growth our clients are demanding.

Our clients are experiencing significant disruption.  The rapid adoption of new digital technologies, the emergence of non-traditional competitors and more stringent regulations mean that today’s Insurance, wealth, pensions & retail investments customers are more empowered, demanding and price conscious.

Impact, Risk, Accountability & Governance:

Our senior managers operate in the Customer and Operations FS Ops service line within Advisory specifically aligned to Insurance, Wealth, Pensions & Retail Investments

Job Description

The Insurance, Wealth, Pensions and Retail Investments industry is facing unprecedented levels of change - acceleration of technology and digital transformation, M&A activity to build new capabilities, spotlight on ESG and complexity of the regulatory landscape – resulting in our clients embarking on enterprise transformation initiatives that revolu