Role Overview

The KDN Global Solution Architect, ServiceNow is crucial for driving KPMG's ServiceNow strategy across the EMA region and beyond. It involves supporting key deals, leveraging global delivery centers, and shaping the talent and location strategy for ServiceNow capabilities worldwide. The role holder will define solution architecture, develop standards, and contribute to winning client propositions through product-based solutioning, fit-gap analysis, and automation opportunities. This highly visible position offers global exposure within the KPMG network and plays a key role in achieving the firm's strategic goals for ServiceNow.

Job Title: Assistant Manager - Legal Managed Services

KPMG’s Legal Operations and Transformation Services (LOTS) team supports clients in optimising their legal function to achieve operational excellence.  

There are 2 core service offerings within LOTS: a powered contracting practice, based on Contract Lifecycle Management (CLM) technology, and a legal operating model transformation service.  Across LOTS, we are winning new clients and are growing our team as a result of these successes and as a new role, it is an exciting time for a candidate to come in, make a big impact on the function and shape the role.

We are looking for talented Assistant Managers to join us in growing the legal operating model transformation practice within LOTS, through managing and developing external client relationships and building out our offerings. 

The candidate will gain experience across the lifecycle of a transformation project and in developing a new offering for KPMG, working closely with other KPMG LOTS teams globally as well as interaction with other services within KPMG such as CIOA and People in Change.  The wider LOTS team has a focus on legal technology and automation and the candidate will have the opportunity to work across all client bases, from mid-market to FTSE listed companies, from public sector to financial services to FMCG. 

—    Provide subject matter expertise and industry insights to our clients undergoing legal transformation
—    Support and contribute to the development of go-to-market strategies, collateral, methodologies and alliance partner relationships
—    Contribute to and lead workstreams within complex, multi-national engagements for our clients, comprising of multi-disciplinary teams —    Taking ownership of micro service offerings as they develop and taking an active role in determining their direction and focus
—    Acting as the conduit between some of our services internally (e.g. Procurement, Finance Transformation, CIO Advisory, Risk Consulting, Legal,     People and Change etc.) and able to co-ordinate multi-disciplinary solutions and teams

Leadership & Management:

The role will report to the Head of Legal Operating Model Transformation. The primary objective will be to support them to help shape and grow service offerings and supporting methodologies within the legal operating model transformation practice. 

As the team and business grows, the candidate will be expected to contribute to the development of people and culture within the team, ensuring continuous development and support for more junior members.

The candidate will also be expected to support with activities related to business development, marketing and communications and collateral development to feed in to the wider LOTS business, in the UK and globally.

Stakeholder Interaction & challenges:

Candidates will be expected to have a strong track record at engaging with and managing stakeholders across different seniorities, functions and industries. 
Candidates will need to manage both internal and external stakeholders self-sufficiently as part of on-going engagements and through business and strategic development.

Impact, Risk, Accountability & Governance:
This role will assist in the growth and development of the practice and service offerings in LOTS, and KPMG Law as a whole by extension.
The successful candidate will contribute to the growth and development of the practice and service offerings in LOTS. The candidate will be responsible for adhering to KPMG standards regarding risk and quality of their work and the work performed by their team within workstreams they oversee.

Experience
Essential

The Company Secretarial & Global Entity Management Team sits within KPMG Law. KPMG has a long history of successfully delivering multidisciplinary services to clients and our team plays an important part in that. Our vision is to be the company secretarial adviser of choice for KPMG’s clients in relation to compliance and governance matters.

We have ambitious growth plans for our team and KPMG Law as a whole is growing and expanding into other areas of law that fit within its vision and the needs of KPMG’s clients, making it an exciting time to join us.

You will be a Senior Manager within our Tech Transformation Practice (aligned to WAM Consulting) and will be helping both grow our business and ensure our teams deliver high quality advice to clients. You should expect to be involved in a wide range of challenging client engagements across the WAM value chain for clients from across the ecosystem. As a Senior Manager you will be expected to lead on the delivery of key client work items such as leading programmes or being responsible for building KPMG IP. 

It is also expected that you will lead and manage more junior members of the KPMG team as part of project delivery. You will be an example to more junior members of staff who will look to you for advice, guidance and development support.   

As a Senior Manager it is likely that you will also be required to support Directors and Partners with business development activity such as helping with proposition development, proposals, RFP responses and pipeline management.

In addition to supporting the build out of the client proposition for technology, you will also be expected to support the development of the practice in a broader sense, such as through the development and nurturing of junior talent, training, internal communications and contribution to the positive culture and supportive working environment.

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions driven by a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into what makes a world class corporate services function with the latest in ERP technology provided by the leading SaaS ERP vendors such as Oracle.

The Enterprise Solutions teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Enterprise Solutions team to meet an ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.


The Role