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Experienced Professional

Service Operations Lead: End User Experience

Location: London

Service Line: EWT Plat Eng & Ops

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Experienced Professional

Senior E&I Analyst

Location: Multiple locations

Service Line: OEH

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Experienced Professional

Personal Ethics & Independence Operations Manager (24 month FTC)

Location: Multiple locations

Service Line: OEH

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Experienced Professional

Manager - Actuarial Life 1

Location: Multiple locations

Service Line: Entrprse Risk Svs

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Experienced Professional

Join Our Talent Community: KPMG Tax - North

Location: Multiple locations

Service Line: Central CTAC

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Experienced Professional

Senior Manager, Client Payroll Services

Location: Multiple locations

Service Line: GMS

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Service Operations Lead: End User Experience

Location: London

Capability: Technology & Engineering

Service line: EWT Plat Eng & Ops

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


We are seeking a proactive and customer-focused IT Service Operations Lead to oversee and enhance the End User Experience within our organization. This critical role is responsible for managing and optimizing IT services that directly impact employee productivity and satisfaction, including Onsite Support, Service Desk Operations, IT Tech Bars, New Joiner Support, Meeting Room technology, printing services, WiFi, and office network performance.

 

The role requires strong collaboration with end users, ensuring exceptional service delivery and experience outcomes. Utilizing tools such as the KPMG Nexthink Digital Experience Monitoring platform, the successful candidate will analyse user experience data, identify trends, and implement service improvements to meet the high standards of the professional services sector.


Senior E&I Analyst

Location: Birmingham, Leeds & Other locations

Capability: KPMG Business Services

Service line: OEH

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


The Ethics and Independence (E&I) team are part of the Risk Operations Group (ROG) within the Operational Excellence Hub (OEH) which is responsible for monitoring the firm’s and its individuals’ compliance with the firm’s professional risk management and quality control policies, procedures, and guidance. Furthermore, the Group work with the wider Quality and Risk community and across the KPMG network to exchange knowledge, develop and improve processes and procedures in response to emerging regulatory, business, and other requirements.

The Personal E&I team are responsible for a number of processes and procedures in order to demonstrate oversight of compliance in accordance with firm/regulatory policy such as clearance of the firm’s personnel and third-party resource for on-boarding and issuing mandatory E&I training in line with global requirements. They provide guidance and advice to partners, firm’s personnel and third-party resource on personal independence matters and are the first point of contact for personal E&I related requests, completing the necessary research in order to escalate/ respond in accordance with firm/regulatory policy.


Personal Ethics & Independence Operations Manager (24 month FTC)

Location: Birmingham, Leeds & Other locations

Capability: KPMG Business Services

Service line: OEH

Experience level: Manager

Employment type: Full Time

Contract type: Fixed term contract


The Ethics and Independence (E&I) team are part of the Quality and Risk Management Risk Operations Group which is responsible for monitoring the firm’s and its individuals’ compliance with the firm’s professional risk management and quality control policies, procedures and guidance. Furthermore, the Group work with the wider Quality and Risk community and across the KPMG network to exchange knowledge, develop and improve processes and procedures in response to emerging regulatory, business and other requirements.

Within the Risk Operations Group there are four teams who have responsibility for Partner and colleague independence. These teams are responsible for communicating UK policy, process and guidance on Ethics & Independence (firm and personal) and providing guidance and advice to partners and colleagues on ethics & Independence matters.


Manager - Actuarial Life 1

Location: Bristol, Edinburgh & Other locations

Capability: Advisory

Service line: Entrprse Risk Svs

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


Qualified Actuarial Consultants - Life

Base Location: London, Manchester and Edinburgh plus network of 20 offices nationally:

www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

 

The KPMG Actuarial Consulting function is a cornerstone of our business. Operating from our major UK offices we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience & Digital, Strategy, Forensic, Risk & Regulatory, People and Talent, and Operational & Financial Transformation, through to Cyber and Technology. We do that by immersing ourselves in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes.

As a Qualified Actuarial Consultant at KPMG you take a lead delivery role, managing small teams across a wide range of client projects such as IFRS 17 impact assessments and implementations, finance transformations, companies mergers and acquisitions, providing advice on capital models or supporting our own Audit colleagu


Join Our Talent Community: KPMG Tax - North

Location: Leeds, Liverpool & Other locations

Capability: Tax & Law

Service line: Central CTAC

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


KPMG’s Cloud Transformation practice is an award-winning team of over 50 consultants that helps clients transform the way CIOs and their teams deliver technology services to their business stakeholders. Our team help the UK’s largest and most complex organisations develop cloud strategies, build the operating models, architectures and capabilities to deliver value from cloud, and operate their cloud or hybrid estates effectively and cost-efficiently.

 

To support our clients, we use KPMG’s deep industry insights, C-suite relationships, cloud architecture capabilities, alliances and accelerators ranging from our cloud value labs, KPMG Cloud Cost Management models, Cloud controls frameworks and landing zones.  Our 350+ strong engineering teams implement these strategies and solutions – sitting at the heart of major transformations across the UK, helping technology executives convert business strategy into compelling technology outcomes.


Senior Manager, Client Payroll Services

Location: Birmingham & London

Capability: Tax & Law

Service line: GMS

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


Job Profile 

 

To ensure high quality and accurate payroll service to our clients whilst managing and developing the core payroll team. Working alongside the existing payroll manager the new role will help grow payroll services for both domestic and global clients.  

 

We are looking for a self-motivated, confident payroll professional with an analytical/logical approach. They must have the ability to think creatively whilst ensuring all compliance requirements are met. Maintaining and building excellent working relationships with clients and internal teams they will be expected to identify any process improvements, system developments and training needs. 


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