Role summary

The GSOC (Global Security Operations Center) Operations Manager is accountable for the daily running of the Security Monitoring and Response (SMR) service within GSOC. In addition, the role has management responsibilities for Levels 1, 2 and 3 teams. This role will be on the rota for the cyber commander and be the central point of contact point for the service and member firms. As such, the GSOC Operations Manager is responsible for timely response to incidents and Managing KPI's for the services it is responsible for

'

The role of the Integration & Dev Ops Enterprise Architect is to develop the UK Firm’s integration & DevOps technology strategy and translate this into a roadmap that determines our investment priorities and transformation portfolio. The integration strategy needs to promote a seamless, end-to-end customer and employee experience by enabling the efficient creation and modification of effective and reusable integration components. In particular, the strategy should promote the use of modern, Cloud-based technologies; Infrastructure as Code (IaC), support typical integration use cases; create an operating model that satisfies the demands of the business for integration design, development, testing and release; and establish an integration catalogue that supports the reuse of new technologies, whilst targeting legacy integrations for decommissioning. The Integration & Dev Ops Enterprise Architect should also help to execute and govern the strategy, by helping solution architects and projects to design solutions that are fit for purpose and conform to our standards and patterns.

Managed Services - Manager

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

We are looking for talented Managers to join us with technical experience such as:

• Strong tax and/or accounting compliance and reporting expertise and/or
• Strong VAT compliance and/or VAT process management expertise and/or
• Strong transfer pricing compliance and/or transfer pricing advisory expertise

We are additionally looking for experience in:

• Engagement management
• Tax governance and controls expertise 
• Transformation, transition and project management 
• Client relationship management
• Developing standardised methodologies
• Tax compliance process improvement/redesign expertise
• Advising on appropriate technology to support compliance and reporting processes

Roles & Responsibilities:

• Project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Manage the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Support the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams;
• Manage the tax business development process to progress leads to sales and support contract negotiation and agreement;
• Manage tax & statutory transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities;
• Develop our tax service offerings and service delivery models;
• Establishing and maintaining strong client relationships with both existing and new clients;
• Line manage assistant managers and trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities for additional services that the client may need and liaise with subject specialists;
• Coaching and technical support for other team members;
• Follow KPMG best practice and policy.
• Manage monthly governance calls with clients to share the impact of tax & statutory legislative changes on their business and the impact on key processes; 
• Manage issues and escalations arising from global tax compliance delivered under large multinational global engagements. Including but not limited to indirect tax, WHT, transfer pricing, corporate income tax and statutory compliance;
• Lead regular meetings to update clients on the performance of their tax compliance engagements through qualitive KPIs.

Knowledge and Experience:

• Strong project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements, tax/accounting transformation programmes or similar projects);
  Experience in process, risk and controls design
• Experience in transition, change management and stakeholder management
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; 
• Awareness of technology and automation to drive efficiency, risk management and value
• Takes personal responsibility and accountability for own work</

The KPMG Private Client tax team is a fast-growing and integral part of the wider KPMG tax practice. In order to support further growth we are looking to appoint a Senior Manager in Bristol. We are looking for excellent candidates with a proven track record in this area who are seeking a dynamic and supportive working environment to help deliver these solutions. You would be expected to lead the delivery of a quality output to our clients and participate in winning new clients by bringing new offerings to the market. Your client base would include a portfolio of high net worth clients, entrepreneurs, shareholders and international individuals.