Managed Services - Assistant Manager

 

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

 

We are looking for talented Managers to join us with technical experience such as:

 

• Strong tax and/or accounting compliance and reporting expertise and/or
• Strong VAT compliance and/or VAT process management expertise and/or
• Strong transfer pricing compliance and/or transfer pricing advisory expertise

 

We are additionally looking for experience in:

 

• Engagement management
• Tax governance and controls expertise 
• Transformation, transition and project management 
• Client relationship management
• Developing standardised methodologies
• Tax compliance process improvement/redesign expertise
• Advising on appropriate technology to support compliance and reporting processes

 

Roles & Responsibilities:

 

• Project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Manage the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Support the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams;
• Manage the tax business development process to progress leads to sales and support contract negotiation and agreement;
• Manage tax & statutory transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities;
• Develop our tax service offerings and service delivery models;
• Establishing and maintaining strong client relationships with both existing and new clients;
• Line manage assistant managers and trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities for additional services that the client may need and liaise with subject specialists;
• Coaching and technical support for other team members;
• Follow KPMG best practice and policy.
• Manage monthly governance calls with clients to share the impact of tax & statutory legislative changes on their business and the impact on key processes; 
• Manage issues and escalations arising from global tax compliance delivered under large multinational global engagements. Including but not limited to indirect tax, WHT, transfer pricing, corporate income tax and statutory compliance;
• Lead regular meetings to update clients on the performance of their tax compliance engagements through qualitive KPIs.

 

Knowledge and Experience:

 

• Strong project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements, tax/accounting transformation programmes or similar projects);
  Experience in process, risk and controls design
• Experience in transition, change management and stakeholder management
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; 
• Awareness of technology and automation to drive efficiency, risk management and value
• Takes personal responsibility and accountability for

Director – Legal Managed Services (Contracting Solution Transformation Lead) 

• Reports to: Partner, Legal Managed Services 

• Location: UK (Travel Required) 

 

Role Summary:

 

The Director leads strategic contracting managed services programmes, accountable for the transformation lifecycle from pre-sales through to post-signature delivery. You will actively support the sales process, collaborating with Partners to build robust business cases, develop pricing strategies, and define optimal managed service team structures. You will comprehensively assess the client's As-Is environment and design a future-state To-Be model that effectively integrates people, process, technology, and governance to drive substantial improvements. Additionally, you will oversee the transition of complex contracting operations into KPMG's optimised delivery model, ensuring commercial success and developing senior-level client relationships at the GC/CXO level. 

 

Key Responsibilities: 

 

• Programme oversight for large-scale managed contracting service transitions 

• Designing and implementing optimal future-state solutions (talent, process, technology) 

• Commercial accountability, ensuring projects

Do you enjoy tax technical research and solving complex technical queries? We are looking for a talented individual at Manager level, from either a corporate or mixed tax background, to be part of our national Central Technical Team. The ideal candidate will have very strong technical skills, drive and curiosity.

 

The Central Technical team works together with teams across the tax practice to collect, create, curate and communicate technical insight for the benefit of our teams and clients. This involves both carrying out original research and analysing knowledge submissions to produce and maintain technical resources to support our teams in delivering work to clients, assisting with complex technical queries, producing tax technical newsletters and monitoring important tax technical developments arising as a result of case law or the annual Budget and Finance Bill process, working closely with the separate Tax Policy team as required.

 

We are currently growing the team in order to increase our breadth of technical expertise within the central team, accelerate the expansion of our collection of detailed technical guidance, and ensure that our reference materials are current, maintained, and complement developments in technology including new AI tools.

Team members are based all over the UK so we are flexible on location and support hybrid and flexible working. While the role is not directly client-facing it is essential that the candidate has a keen appreciation of the issues facing clients.

KPMG research shows that 2/3 of deals fail to deliver value, and amongst the top reasons are People and Culture. HR M&A was set up as part of the Integration & Separation (I&S) team in Deal Advisory, which has been growing year on year and seen by our clients as a market leader. We have worked on some of the largest and most high-profile client engagements in the deals space, including multi-billion spins, integration of global mega mergers, disposals of non-core assets for large multinationals. We have launched a market differentiating digital engagement platform for M&A as well as a campaign focused on ‘the Human Side of Deals’, and we continue to drive digital innovation.

In order to support the growth of our capabilities within the CO&I FS Operations team, we are currently looking to recruit Senior Managers who can make a significant contribution by combining an understanding of the Insurance, Wealth, Pensions & Retail Investments industry with transformation, reorganisation and optimisation capabilities.

 

Description of Role

 

You will be playing a crucial role in helping to drive growth in the Insurance, Wealth, Pensions and Retail Investments sector by:

 

• Working closely with the Insurance, Wealth, Pensions and Retail Investments leadership team to drive growth in the consulting practice, you will be responsible for the delivery of consulting assignments and managed services to a range of firms, predominantly Insurers, Wealth Managers, Life and Pensions companies, platform businesses, IFA Networks and firms that provide support and outsource services to the Wealth Management industry.
• Leading & delivering consulting engagements for Insurance, Wealth, Pensions and Retail Investment clients, as well as supporting the wider Insurance, Wealth, Pensions and Retail Investments Consulting team.
• Being responsible for identifying opportunities and developing relationships with clients. You will leverage and develop your own network as well as developing relationships with clients to understand their issues and, from that, develop solutions and add value.
• Actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

 

This team is a priority growth area for KPMG with significant investment plans and big growth ambitions. Joining us offers the opportunity to work with Insurance, Wealth, Pensions & Retain Investments sector clients on exciting, high profile and leading-edge engagements with the potential to:

• Rapidly develop your career by becoming part of a growing team:
• Accelerate your personal development through varied and exciting client opportunities coupled with focused learning & development with a world class brand; and
• Develop yourself as a consultant, manager and leader
•  

Role Dimensions

 

Leadership & Management:

As a senior manager, the incumbent will be actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

Stakeholder Interaction & challenges:

 

Our team is at the heart of supporting our clients in shaping, planning and delivering critical business change. 

The team focuses on transforming the performance of organisations helping them focus on the customer to drive growth, implementing an operating model that is efficient and delivering technology to underpin the scalable growth our clients are demanding.

Our clients are experiencing significant disruption.  The rapid adoption of new digital technologies, the emergence of non-traditional competitors and more stringent regulations mean that today’s Insurance, wealth, pensions & retail investments customers are more empowered, demanding and price conscious.

 

Impact, Risk, Accountability & Governance:

Our senior managers operate in the Customer and Operations FS Ops service line within Advisory specifically aligned to Insurance, Wealth, Pensions & Retail Investments

 

Job Description

The Insurance, Wealth, Pensions and Retail Investments industry is facing unprecedented levels of change - acceleration of technology and digital transformation, M&A activity to build new capabilities, spotlight on ESG and complexity of the regulatory landscape – resulting in our clients embarking on enterprise transformation initiatives that revolu