Managed Services - Manager

A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. More information about our team is at the end of this job description.

We are looking for talented Managers to join us with technical experience such as:

• Strong tax and/or accounting compliance and reporting expertise and/or
• Strong VAT compliance and/or VAT process management expertise and/or
• Strong transfer pricing compliance and/or transfer pricing advisory expertise

We are additionally looking for experience in:

• Engagement management
• Tax governance and controls expertise 
• Transformation, transition and project management 
• Client relationship management
• Developing standardised methodologies
• Tax compliance process improvement/redesign expertise
• Advising on appropriate technology to support compliance and reporting processes

Roles & Responsibilities:

• Project manage the overall delivery of global and large UK tax and accounting compliance and reporting managed service projects;
• Manage the implementation of managed service and transformation solutions to ensure the widespread adoption across their business units;
• Support the implementation of technology solutions to support the delivery of our managed service solutions;
• Enable effective governance and issue resolution, and act as the central point of contact for international clients and KPMG overseas teams;
• Manage the tax business development process to progress leads to sales and support contract negotiation and agreement;
• Manage tax & statutory transformation projects ranging from redesigning processes, developing Centres of Excellence, upskilling & technology opportunities;
• Develop our tax service offerings and service delivery models;
• Establishing and maintaining strong client relationships with both existing and new clients;
• Line manage assistant managers and trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities for additional services that the client may need and liaise with subject specialists;
• Coaching and technical support for other team members;
• Follow KPMG best practice and policy.
• Manage monthly governance calls with clients to share the impact of tax & statutory legislative changes on their business and the impact on key processes; 
• Manage issues and escalations arising from global tax compliance delivered under large multinational global engagements. Including but not limited to indirect tax, WHT, transfer pricing, corporate income tax and statutory compliance;
• Lead regular meetings to update clients on the performance of their tax compliance engagements through qualitive KPIs.

Knowledge and Experience:

• Strong project management/co-ordination skills and experience (e.g. on global compliance outsourcing engagements, tax/accounting transformation programmes or similar projects);
  Experience in process, risk and controls design
• Experience in transition, change management and stakeholder management
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear; 
• Awareness of technology and automation to drive efficiency, risk management and value
• Takes personal responsibility and accountability for own work</

In order to support the growth of our capabilities within the CO&I FS Operations team, we are currently looking to recruit Senior Managers who can make a significant contribution by combining an understanding of the Insurance, Wealth, Pensions & Retail Investments industry with transformation, reorganisation and optimisation capabilities.

Description of Role

You will be playing a crucial role in helping to drive growth in the Insurance, Wealth, Pensions and Retail Investments sector by:

• Working closely with the Insurance, Wealth, Pensions and Retail Investments leadership team to drive growth in the consulting practice, you will be responsible for the delivery of consulting assignments and managed services to a range of firms, predominantly Insurers, Wealth Managers, Life and Pensions companies, platform businesses, IFA Networks and firms that provide support and outsource services to the Wealth Management industry.
• Leading & delivering consulting engagements for Insurance, Wealth, Pensions and Retail Investment clients, as well as supporting the wider Insurance, Wealth, Pensions and Retail Investments Consulting team.
• Being responsible for identifying opportunities and developing relationships with clients. You will leverage and develop your own network as well as developing relationships with clients to understand their issues and, from that, develop solutions and add value.
• Actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

This team is a priority growth area for KPMG with significant investment plans and big growth ambitions. Joining us offers the opportunity to work with Insurance, Wealth, Pensions & Retain Investments sector clients on exciting, high profile and leading-edge engagements with the potential to:

• Rapidly develop your career by becoming part of a growing team:
• Accelerate your personal development through varied and exciting client opportunities coupled with focused learning & development with a world class brand; and
• Develop yourself as a consultant, manager and leader
•  

Role Dimensions

Leadership & Management:

As a senior manager, the incumbent will be actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for several people.

Stakeholder Interaction & challenges:

Our team is at the heart of supporting our clients in shaping, planning and delivering critical business change. 

The team focuses on transforming the performance of organisations helping them focus on the customer to drive growth, implementing an operating model that is efficient and delivering technology to underpin the scalable growth our clients are demanding.

Our clients are experiencing significant disruption.  The rapid adoption of new digital technologies, the emergence of non-traditional competitors and more stringent regulations mean that today’s Insurance, wealth, pensions & retail investments customers are more empowered, demanding and price conscious.

Impact, Risk, Accountability & Governance:

Our senior managers operate in the Customer and Operations FS Ops service line within Advisory specifically aligned to Insurance, Wealth, Pensions & Retail Investments

Job Description

The Insurance, Wealth, Pensions and Retail Investments industry is facing unprecedented levels of change - acceleration of technology and digital transformation, M&A activity to build new capabilities, spotlight on ESG and complexity of the regulatory landscape – resulting in our clients embarking on enterprise transformation initiatives that revolu

Tax Transformation (Data and Automation) – Assistant Manager

We are looking for talented Assistant Managers to join us in Canada Square, London (although flexibility on location will be considered) with experience in a broad range of areas including:

• Tax compliance, automation and reporting experience, particularly around indirect taxes, including EMEA compliance
• Familiarity with end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax
• Advising on appropriate tax technology to support compliance and reporting processes
• Tax technology implementation experience, including requirements gathering from a tax, IT & User Interface perspective, and creating and reviewing design documentation
• Tax transformation experience, including tax governance, process design and improvement
• Project management
• Client and engagement management

In addition to these key areas, other desirable but not essential skills include:

• Data, data bases, data transmission and data transformation including an understanding of structured query language (SQL)
• Analysing large volumes of data
• Designing cloud-based practical applications from a tax perspective
• Acting as a functionality translator, being the primary liaison between technology teams and tax teams

Roles & Responsibilities:

• Delivering tax transformation and technology projects, often as part of a wider finance transformation program
• Helping clients to design, build and deploy automation solutions which are designed for Tax
• Supporting our clients in designing systems which address tax requirements in different countries in the optimal way
• Working together with Tax Transformation and GCT colleagues as well as other teams in KPMG such as Consulting
• Helping clients develop robust global governance and control frameworks
• Develop our service offerings and service delivery models
• Establishing and maintaining strong client relationships with our clients
• Manage graduate trainees and oversee the output from offshore resource in order to deliver client projects;
• Identify opportunities to provide additional services that the client may need and liaise with subject specialists
• Coaching and technical support for other team members
• Follow KPMG best practice and policy.

Knowledge and Experience:

• Awareness of technology and automation to drive efficiency, risk management and value
• Experience in process, risk and controls design
• Excellent interpersonal skills with strong oral and written communication skills. Communicates with impact, in a way that is open, honest, consistent and clear;
• Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work;
• Analyses problems, identifies core issues, investigates, evaluates and integrates information;
• Builds the reputation of KPMG through the quality of work, knowledge and experience 
• Awareness or experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting).

Global Compliance & Transformation

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, c

Our clients include UK headquartered businesses and inbound groups across a range of sectors. 

Our work in the tax advisory space includes supporting clients with business and fiscal change. This can include advising on new jurisdiction entry, the development of new business areas, business reorganisations, tax authority enquiries, pre/post transaction reorganisations, refinancing, cash repatriation, interest deductibility and the impact global fiscal change (e.g. BEPS Pillar 2).

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology.

Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.

We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business.  We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors.