Service Delivery Security Manager

Team

The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead.  This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients.  The role is vital to KPMG’s ability to demonstrate that we are delivering ‘secure by design’ services and solutions such that our business stakeholders, our clients and our regulators trust KPMG.

Role

The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions.  There are 3 main areas of focus:

• Manage the security services relationship to protect the delivery of the end to service services that involve all KPMG UK Technology services, or third-party suppliers.
• Provide governance for infrastructure security services
• Provide an overview of the complete set of services provided by all KPMG UK Technology services, or third-party suppliers and troubleshoot any issues and escalate as appropriate.

Key responsibilities are:

• Work closely with the Service Owners who are accountable for the end-to-end services, understand their roadmap for the service and the day-to-day operational requirements

• Maintain and lead the process to manage the Governance of these services
• Ensure firm standards and guidelines are followed, and contractual or operational commitments are delivered
• Review and govern the Service Provider Quality, Improvement Plans, Issues and Operational Risks, engaging the Security Production Assurance & Compliance Lead as required
• Raise and build consensus around issues or escalations and enable timely resolution.
• Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence
• Review Service Provider capacity plan to ensure it has enough capacity to meet the required demand and is in line with the Service Owner’s roadmaps
• Consolidate and provide reports on the delivery of Security services and initiatives across the relevant KPMG capabilities
• Ensure any planned changes across Technology or Service Provider are co-ordinated to ensure there is minimum disruption to Information Security services.
• Communicate major changes or enhancements in Information Security to Service Provider/ Business function and vice-versa
• Act as a single point of contact for general queries or issues flowing to and from the Security Function to the delivery teams
• Work closely with the Service Delivery Managers and Service Owners to ensure everyone has a clear view of the remediations and expectations
• Work closely with the Security Production Assurance & Compliance Lead to implement the operational security activities, processes and standards as determined by them.
• Build long-term stakeholder relationships including negotiating service levels, and defining project scope.
• Monitor, review and drive compliance to security policies, guideline and standards (as defined by KPMG) using compliance reports supplied by the Supplier and internal teams. You will escalate issues to the Security Production Assurance & Compliance Lead where necessary
• Use your experience to propose changes to existing policies and procedures based on feedback from Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance
• You will support incident and problem management teams in prioritisation o

The KPMG real estate tax team is a fast-growing part of the KPMG tax practice. We are looking for excellent

candidates who are seeking a dynamic and challenging working environment within a strong

supportive leadership team.  

For the right candidates, there are huge opportunities to be part of an expanding business and to progress

quickly as the team grows. The work is interesting and diverse, getting involved with cutting edge developments

and working with some of the best-known real estate and infrastructure firms as well as mid-size and new market

entrants and supporting their business as they rapidly grow.

The team is diverse and collaborative, with individuals based across London, Manchester, Birmingham, Bristol

and Edinburgh, we embraced hybrid and flexible working long before it became the norm!

Our team has a mix of backgrounds, people who have spent their entire career in professional services, or those

with tax, legal, accounting, and regulatory backgrounds as well as a number of people who have joined from

industry and bring real practical experience to the way we can help clients. Whatever your background we will

give you the support, encouragement, and training to thrive at KPMG.

Successful candidates will have the opportunity to specialise in real estate taxes.

We would be happy to have an informal chat with you to discuss opportunities in more detail.

 
The Responsibilities: The role involves a mixture of both compliance and advisory responsibilities, with specific duties including:

• Developing and maintaining a high level of technical knowledge across real estate taxes and related

Areas including REITs.

• Supporting the management of client relationships and projects and becoming a focal point of contact

for clients within real estate taxes.

• Understanding our client's business and working with teams across KPMG to identify areas for the

provision of real estate tax and other services.

• Developing and advising on cutting edge client propositions.
• Being involved in business development and proposal activity.
• Collaborating with KPMG teams across the UK and globally to provide the highest quality real estate

tax support to our clients.

• Participating in the development of new client propositions, which will include working with technology

teams to develop new solutions, taking these to market and building the delivery model to ensure

the highest quality services are provided.

• Being an advocate for KPMG and the real estate tax team and helping us grow the business

through the delivery of relevant and high-quality services to our clients.

The Person:  

The successful candidates are likely to have some or all of the following skills:

• Evidence of deep technical ability relating to tax or financial services – e.g., this might be a

qualification in tax, audit, finance, law, regulation, or significant practical experience gained in an

industry role.

• Practical experience of dealing with real estate taxes within a Financial Services context –

candidates with industry or professional services experience.

• An understanding of financial markets, participants, investors (e.g., property rental businesses,

hotels, institutional.

investors, custodians, asset managers, private equity etc) and products.

• Good knowledge of Corporation Tax compliance, CIR, Anti-hybrids, REITs., QIPS.
• Excellent project management, delegation/coaching and client facing delivery skills.
• Fam

At KPMG, we support clients on their AI transformation journeys to drive profitability while mitigating reputational, operational, and financial risks. Our specialized Data & AI team leverages advanced analytical techniques and industrial-scale AI platforms to accelerate this transformation. Our projects span industries such as Financial Services, Retail, Public Sector, Healthcare, Energy, and Utilities, with a focus on extracting data insights, building AI models, and delivering value through engaging, data-driven stories.

This role is for an innovative professional at Assistant Manager level, who can work alongside our existing team to use their lived experience of planning, scheduling and project controls in construction to solve complex problems. There is no one-size fits all in MPA; we’re as diverse as the world around us. We hand pick our people because they’re our most important asset, and people pick us because we really mean that.

Assistant Managers in our team are client-facing and right at the forefront of delivery. This role requires previous experience ideally gained from infrastructure-related projects and programmes, but we’ll happily consider candidates with experience in other relevant fields.

As part of a team of consultants on the ground, you’ll be applying your subject matter expertise and experience every day, bringing to life tailored solutions for our clients whilst managing important relationships.

The MPA team in the UK are based in London, Birmingham and Manchester. This role will be based in one of these locations but will require travel to client locations throughout the UK and occasionally overseas.

Job Overview

This exciting role is within our International Tax group based in the London office, focusing on large inbound and outbound multinational businesses. You’ll join a high performing team advising some of the largest and most complex organisations in the world.

We are looking for a talented individual at Manager level to support our continued rapid growth. The successful candidate will thrive in a dynamic and challenging working environment, supported by a strong and ambitious leadership team.

Job Description

You will work with a diverse portfolio of clients across UK listed and take on a variety of projects, including corporate tax and multi-jurisdictional international tax structuring, business reorganisation, international expansion, operating model redesign, tax controversy support and responding to ongoing global tax policy change including BEPS 2.0.

The role will suit either a Manager wanting to drive their tax career forward advising international businesses, or an ambitious Assistant Manager wanting to take the next step. Previous experience of working with multinationals is helpful, but strong technical skills, drive and curiosity are essential.

Key roles and responsibilities will include:

• Working as a key member of the team to provide International Tax advisory services to support our clients in achieving their commercial objectives.

• Managing and supporting on the successful delivery of technically excellent advice including tax structuring, refinancing, business and legal structure optimisation, pre/post transaction reorganisations, tax authority enquiries and providing technical support to the wider corporate tax team.

• Liaising with specialists in other departments and overseas offices to oversee their input into tax advisory projects.

• Coaching and developing more junior members of the team.

• Developing and maintaining strong relationships with clients and understanding of their business in order to create opportunities to help with the provision of tax and other services.

• Managing proposals for new work, including delivering tender documents, presenting at client pitches and identifying solutions for client issues.

• Seeking out and pursuing opportunities with targets and actively participating with Directors and Partners in business development activities.

• Being a role model for KPMG’s values.

Qualifications and Experience

• ACA, CA, CTA, ACCA or equivalent qualified with strong corporate tax and accounting knowledge.

• Ability to develop, coach and lead staff, as well as manage stakeholders.

• Strong interpersonal skills are required in addition to strong oral and written communication skills.

• Well-developed analytical and problem-solving skills are key, as is a commercial approach to resolving issues and providing advice.

• Pro-active in identifying and progressing business opportunities for the long-term benefit of both KPMG and the client.

• Ability to multi-task – to manage a wide range of projects and relationships.

• High level of drive and enthusiasm with a positive attitude.

• Dedication to continuously develop technical knowledge.

• Inquisitive with attention to detail.

Service Line Information

The International Tax group is a dynamic and successful area of our business. A constantly changing and increasingly high-profile field, we offer an exciting broad range of quality career paths to ambitious people.

Working in the International Tax business at