Service Delivery Security Manager

Team

The Service Delivery Security Manager role is in the KPMG UK Information Security function and reports directly to the Security Production Assurance & Compliance Lead.  This role is critical in the provision and delivery of secure, innovative, technology-enabled services and solutions for KPMG and our clients.  The role is vital to KPMG’s ability to demonstrate that we are delivering ‘secure by design’ services and solutions such that our business stakeholders, our clients and our regulators trust KPMG.

Role

The primary purpose of the role is to enable harmonious delivery of Security Services, by ensuring strong collaboration with the external Service Providers and entire range of KPMG business functions.  There are 3 main areas of focus:

• Manage the security services relationship to protect the delivery of the end to service services that involve all KPMG UK Technology services, or third-party suppliers.
• Provide governance for infrastructure security services
• Provide an overview of the complete set of services provided by all KPMG UK Technology services, or third-party suppliers and troubleshoot any issues and escalate as appropriate.

Key responsibilities are:

• Work closely with the Service Owners who are accountable for the end-to-end services, understand their roadmap for the service and the day-to-day operational requirements

• Maintain and lead the process to manage the Governance of these services
• Ensure firm standards and guidelines are followed, and contractual or operational commitments are delivered
• Review and govern the Service Provider Quality, Improvement Plans, Issues and Operational Risks, engaging the Security Production Assurance & Compliance Lead as required
• Raise and build consensus around issues or escalations and enable timely resolution.
• Govern Service Provider Knowledge Management, Knowledge Transfer, Reporting, Documentation and other engagement practices to ensure ongoing operational excellence
• Review Service Provider capacity plan to ensure it has enough capacity to meet the required demand and is in line with the Service Owner’s roadmaps
• Consolidate and provide reports on the delivery of Security services and initiatives across the relevant KPMG capabilities
• Ensure any planned changes across Technology or Service Provider are co-ordinated to ensure there is minimum disruption to Information Security services.
• Communicate major changes or enhancements in Information Security to Service Provider/ Business function and vice-versa
• Act as a single point of contact for general queries or issues flowing to and from the Security Function to the delivery teams
• Work closely with the Service Delivery Managers and Service Owners to ensure everyone has a clear view of the remediations and expectations
• Work closely with the Security Production Assurance & Compliance Lead to implement the operational security activities, processes and standards as determined by them.
• Build long-term stakeholder relationships including negotiating service levels, and defining project scope.
• Monitor, review and drive compliance to security policies, guideline and standards (as defined by KPMG) using compliance reports supplied by the Supplier and internal teams. You will escalate issues to the Security Production Assurance & Compliance Lead where necessary
• Use your experience to propose changes to existing policies and procedures based on feedback from Internal and Supplier Service Operations teams to Security Production Assurance & Compliance Lead to drive operating efficiency and compliance
• You will support incident and problem management teams in prioritisation o

Role summary

The purpose of the Information Security Automation Specialist role is to ensure sound delivery of technical projects, systems, and services for the GSOC. The Information Security Automation Specialist will be responsible for customization, maintenance and support of various security monitoring platforms and provide a mixture of project delivery, system integration, maintenance, and support around the GSOC platforms including Microsoft Azure Sentinel and Microsoft Defender security suite. This role will be part of a team working in a fast-paced environment driving performance, reliability and supporting the GSOC tools and infrastructure hosted on Physical and Cloud platforms delivering SOC services. The successful candidate for this role will have strong analytical and troubleshooting skills, experience in integrating technology platforms, strong communication skills and a desire to tackle the complex problems of scale which are unique to a SOC environment. We will consider a candidate that has the core technical skills and wants to move into a security role. • Adhere to strict Service Level Agreements for fault resolutions and service requests completions • Maintain a good working knowledge of current infrastructure and future trends • Deliver excellent customer service • Ensure leadership are aware of all issues • Identify, liaise, and manage any escalated faults with 3rd party suppliers for major incidents, network improvements or correction of recurring problems • Ensure work is completed in such a way that complies with established compliance and other internal control requirements • Exercising judgment within defined procedures and practices to determine appropriate action

'

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. 

Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.  

MS Dynamics F&O Finance Consultant 

The Microsoft Business Solutions (MBS) business unit at KPMG is looking for a Dynamics 365 F&O Consultant with some demonstrable experience across different phases of large-scale, enterprise Dynamics FO projects, combined with a good practical understanding of Finance processes and procedures. With a hands-on approach you will be involved in end-to-end implementations along with the interfacing and integration of Dynamics 365 products to the wider Microsoft platform.  

The Dynamics FO Consultant is a core team member of KPMG customer delivery, with the successful applicant being involved in business processes and solution design as well as hands-on configuration and customisation of MS Dynamics FO solutions working with both onshore and offshore delivery teams. 

This role is an important element of KPMG Microsoft Business Solutions’ delivery of Microsoft Dynamics 365 FO. You will be provided with a combination of on-the-job and structured product training working with more senior colleagues, to help grow your skills and further develop your career. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm. 

Responsibilities 

• Involvement in full end-to-end implementations and all phases of project life cycles, using your knowledge of Dynamics 365 FO finance capabilities, working closely with client teams and business stakeholders 

• Involvement with D365FO interfaces and Integrations 

• Assist with the gathering and documentation of functional requirements and completion of gap/fit analysis 

• Contribute to and create solution design documents 

• Communicate effectively with fellow team members to ensure that the solution being delivered meets the client’s requirements 

• Awareness of scope (creep) and use of change control processes 

• Delivery of end-user training to clients and colleagues where applicable 

• Provide on-site support and assistance to clients throughout the various project phases 

• Perform pre-Sales activities as required  

• Understanding of product roadmap and the content of future releases of D365 FO in functional areas 

• Demonstrate awareness around upselling and understanding of additional company capabilities  

• Partake in practice development activities and contribute to the creation and/or delivery of these to fellow colleagues 

• Promotes the Values of our company  

• Ensure timely completion of internal processes and mandatory training 

• Carry out additional duties as may occur from time to time as instructed and agreed by Directors 

• Represent KPMG MBS in a professional and positive manner at all times 

Requirements:  

Qualifications and Skills  

• Experience in consulting and good presentation skills 

• Ability to facilitate meetings and workshops, and to present to customers, colleagues and project stakeholders 

• Experience in and/or knowledge of the following areas of an implementation project life cycle 

• Requirements analysis and documentation 

• Business process mapping and modelling 

• Development testing and UAT 

• Data migration 

• Cut-over activities 

• Go-live support 

• M