KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

We are seeking a Director to join the leadership of our cross-industry Data & AI team as an MDM leader. You will bring considerable experience, a passion for client service, and a strong record in sales, entrepreneurship, and team leadership. This role suits someone who thrives on building lasting client relationships, delivering high-profile projects, and developing talent, while collaborating with technology partners to build enduring offerings.

Join our team and contribute to our Cyber Risk Insights (CRI) platform listed by Forrester as one of the ‘Cyber Risk Quantification (CRQ) providers that matter most globally'. CRI has been shortlisted for 5+ awards including security innovation of the year and best security product of the year. This opportunity will place you at the heart of KPMG’s Technology & Data practice in one of the fastest growing parts of firm.  

KPMG’s Turnaround team is the first line of response to opportunities arising from financial stress and distress. 
These situations require multi-capability teams to deliver a full client solution, where bringing the best of KPMG to clients is key to winning work. 

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology.

Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.

We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business.  We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors.