KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

Commercial Assistant Manager (107856)

Base Location: London plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG People function is a cornerstone of our business.  Operating from London we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as a Commercial Assistant Manager

We offer an end-to-end learning service that combines advisory, specialist content, and learning delivery, building on the capability developed for clients. Our interdisciplinary Connected Learning department aims to create a culture of learning by delivering quality, innovative learning that is easily accessible, embedded to the learner’s role and has a measurable impact.

Connected Learning is an emerging, but integral part of our Consultancy practice and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs.

Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a b

KPMG’s Insurance Enterprise Architecture practice is a leading independent advisor for Technology Architecture professional services. We help CIOs, CTOs and their management teams transform their businesses and IT services. Our clients have to develop robust and executable strategies that have to account for the continual development of technology, with current focus being on Digital disruption, exploitation of cloud technologies and modernising the IT estate.

We help these organisations understand and evaluate their strategic options, build business cases, design the roadmaps and then continually optimise. We have deeply skilled architects to support this journey and make the path robust throughout the software delivery lifecycle.

We are growing our Insurance Architecture team to respond to the increasing demand and in particular seeking technologists with architecture backgrounds and experience in Enterprise Architecture within the Insurance sector. Within the Insurance Architecture team, we work across all areas of the sector, from General Insurance, to Health Insurance, Life and all of London Markets, including Carriers, Brokers, Underwriting, MGA’s, as well as all aspects of the value chain. We look to simplify streamline end-to end architecture, reduce legacy, ensure appropriate governance is in place, as well as advise on new and innovative technology to enable our clients to grow their business and differentiate themselves in the market.

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences, and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

The Reward Consulting  practice at KPMG is a dedicated team that provides reward solutions to both UK and non-UK headquartered non-FS clients. The Practice sits within the wider KPMG UK Reward practice, which has grown rapidly in recent years. This role offers candidates the opportunity to join a business area which has wider leadership support to build upon its success and continue to grow.

We are looking for talented and driven Reward specialists who are excited by the opportunity to work within a growing business and be a key part of this exciting journey. The successful applicant will enjoy being involved in business development activities, including client proposals, internal and external presentations and writing material on technical and other matters. In turn, we can offer unparalleled opportunity to learn and grow.

People Consulting Overview: 
People Consulting is an integral part of KPMG’s Management Consultancy practice and a growing part of our business.  This team help to transform the performance of organisations by changing the way people are led, managed and developed.  We do this by focusing on two key areas – delivering the people agenda on large scale, complex, change programmes and transforming the HR function by technology.  
 

We help financial services organisations – Banks, Insurance companies, FMIs, Wealth and Asset managers, and Fintechs – to change and adapt to the environment in which they operate.  Changes may be driven by decisions to digitise, to streamline, to pivot, to respond to new regulation or to harness the benefits of analytics or new technology.   Or they may be driven by acquisition or disposal.  Whatever the reason, our clients are continually re-designing parts of the organisation, and that’s where we come in.  

We are looking for experienced consultants who can lead Organisation Design workstreams on complex, business critical programmes.  You will be expected to

• Scope, price and design our approach for a particular client (with support from a Partner or Director), and then to lead delivery of this work
• Lead/support business development and grow revenues from the existing work portfolio
• Use leading practice problem-solving methodologies to address client issues and structure projects
• Work and collaborate with colleagues from other service lines such as technology, finance, customer or analytics