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Experienced Professional

CE Functional Consultant

Location: Multiple locations

Business Area:

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Experienced Professional

D365 Finance Solution Architect

Location: Multiple locations

Business Area: Consulting Technology

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Experienced Professional

Technology Implementation Manager - Data and Transformation - London

Location: London

Business Area: Technology

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Experienced Professional

FDE AI Solution Manager

Location: Multiple locations

Business Area: KPMG International

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Experienced Professional

Manager - Procurement Transformation

Location: Multiple locations

Business Area: Procurement

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Experienced Professional

GCT - Tax Technology - Manager

Location: Multiple locations

Business Area: Corporate Tax Services

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CE Functional Consultant

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


Help Shape Modern Customer Experiences with KPMG UK 

KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest growing Microsoft transformation teams in the UK. We partner with organisations to modernise their customer engagement, combining Dynamics 365, Power Platform, Microsoft Cloud, and innovative AI solutions like Copilot. 

Our work spans modern contact centres, intelligent customer and colleague experiences, low code innovation and data driven automation. We value clarity, curiosity and doing work we are genuinely proud of. If you enjoy solving real problems with modern technology, you will fit in well here. 

The Role 

As a Functional Consultant at Assistant Manager level in KPMGyou will be hands on across Dynamics 365 Customer Engagement and the wider Power Platform. You will work closely with clients and team members to translate real business needs into clear requirements, practical configuration and well structured documentation. 

You will support workshops, take ownership of smaller process areas, and carry out configuration that forms the backbone of the solution. You will learn how to shape functional design in a grounded, sensible way and help ensure delivery stays aligned to the intended outcomes. 

You will work alongside lead consultants, solution architects and technical colleagues, gradually taking on more responsibility as your confidence grows. This is a role for someone who enjoys getting into the detail, cares about accuracy and wants to progress towards more senior functional roles. 

Key Responsibilities 

  • Support client workshops: Assist with running sessions, take clear notes and play back understanding. Contribute to sections of the discussion where appropriate and help keep requirements organised. 

  • Shape and document requirements: Translate conversations into structured requirements, user stories, acceptance criteria and process maps. Keep documentation simple, accurate and easy for clients and colleagues to follow. 

  • Deliver functional configuration: Configure Dynamics 365 components such as tables, forms, views, business rules, business process flows and security roles. Support low code extensions through model driven and canvas apps. 

  • Own small functional areas: Take responsibility for defined features (for example activities, queues, email templates or case routing rules) and present your work back to clients for validation. 

  • Support testing activities: Create test cases for your configuration, support user acceptance testing and help resolve issues raised during test cycles. 

  • Assist with data work: Help with data mapping, imports, cleansing and validation during migration phases. 

  • Produce clear functional documentation: Contribute to functional design documents, configuration guides and training materials. 

  • Collaborate across the delivery team: Work closely with technical consultants to ensure requirements are understood and met. Participate in sprint ceremonies and share progress openly. 

  • Support go live and early life: Help with cutover tasks, validation activities and early issue resolution. 

  • Learn continuously: Develop your understanding of Dynamics 365, Power Platform and emerging capabilities including Copilot, staying curious and proactive. 

What you’ll bring 

We do not expect everyone to tick every box. What matters most is strong functional thinking, solid experience configuring Dynamics 365 CE and the willingness to learn and take responsibility. 

  • Understanding of core CRM areas such as accounts, activities, sales and service, with experience configuring key components including fields, tables, forms, views, business rules, business process flows and security roles. 

  • Able to make sensible changes independently, from updating tables and views to shaping simple automation. Familiarity with Power Platform Admin Centre is helpful but not essential. 

  • Comfortable capturing and organising requirements, mapping processes and turning client conversations into clear, practical documentation. Strong attention to detail and pride in producing accurate work. 

  • Awareness of common sales, service or customer experience processes, helping you interpret client needs and make grounded recommendations. 

  • Understanding of Power Automate and model driven or canvas app concepts, and how they sit alongside Dynamics 365. 

  • Basic understanding of how integrations and plugins fit into the wider solution, helping you work smoothly with technical colleagues. 

  • Comfortable presenting small functional areas back to clients in a clear and simple way, and actively listening to understand their needs. 

  • Happy collaborating with functional and technical colleagues, taking feedback on board, and staying calm and organised when priorities shift. 

  • Relevant Microsoft certifications or a clear plan to achieve them 

Desirable Skills 

  • Exposure to Copilot, Copilot Studio or conversational AI 

  • Familiarity with CCaaS, Omnichannel or customer experience tooling 

  • Understanding of Power BI dashboards or reporting concepts 

  • Awareness of industry accelerators or new Dynamics 365 releases 

  • Additional certifications across Power Platform, ITIL or change management. 

Why Join KPMG’s Microsoft Business Solutions Team? 

  • Shape meaningful, modern programmes: Work on projects that genuinely improve customer and colleague experiences. 

  • Be part of a strong functional community: Learn from experienced consultants, architects and specialists who share patterns and support your growth. 

  • Ways of working that make sense: Work onsite when it helps move things forward and remotely when it suits the work. 

  • Grow your functional career: This role gives you the space and support to develop towards leading functional roles. 

  • Broader exposure: Collaborate with colleagues across data, customer experience, cyber, cloud and operating model design. 

  • Strong partnership with Microsoft: Benefit from early insight into new capability and access to product specialists. 

  • A culture that values clarity and thoughtful design: We favour straight talking, practical design and teams that look out for one another. 

If this sounds like the kind of work you want to do, we’d love to speak with you. 


D365 Finance Solution Architect

Location: Birmingham, Bristol & Other locations

Capability: Advisory

Business Area: Consulting Technology

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


MS Dynamics 365 F&O Solution Architect 

KPMG Microsoft Business Solutions is seeking an experienced Dynamics 365 for Finance and Operations (D365FO) Solutions Architect with extensive experience across all phases of large-scale enterprise D365FO projects. This role requires a hands-on approach and proven experience in end-to-end implementations, with a strong understanding of financial and supply chain processes and procedures. The ideal candidate will also have practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is essential, as the role will involve continuous interaction with clients, managing onshore consultants, and collaborating with both onshore and offshore development teams. Additionally, the role will require presales activities focused on D365FO functionality and the wider Microsoft platform, including contributing to proposal development and business development. The successful candidate will also provide leadership and mentoring to junior staff.

This position is crucial to the success of KPMG Microsoft Business Solutions' customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It presents a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

Main Responsibilities

Project Responsibilities

  • Drive the delivery of Microsoft Dynamics 365 Finance/SCM/Retail solutions following best practices.

  • Own the solution for the Finance and/or SCM and/or Retail work stream, making design decisions and reviewing/creating solution documentation.

  • Lead and manage a team of talented consultants with varying levels of expertise.

  • Demonstrate an excellent understanding of D365FO functional capabilities.

  • Manage functional interfaces and integrations with D365FO.

  • Provide on-site support as required, working with the on-site engagement team and client team to gather requirements, determine expectations, and finalize deliverables.

  • Oversee the gathering and documentation of functional requirements and conduct gap/fit analysis for the workstream.

  • Ensure high-quality project delivery of all deliverables produced, with experience in system and functional testing.

  • Advise client and delivery team members on scope creep and use of change control processes.

  • Deliver end-user training to clients and colleagues as needed.

  • Identify opportunities for upselling and demonstrate understanding of additional company capabilities.

  • Respond to RFPs and RFQs as necessary.

  • Exhibit strong consulting skills, including analytical thinking,


Technology Implementation Manager - Data and Transformation - London

Location: London

Capability: Tax & Law

Business Area: Technology

Experience level: Manager

Employment type: Full Time

Contract type: Permanent


The Technology Implementation Manager will support the adoption and implementation of KPMG’s compliance technology platform across both the UK and EMA firms. You will manage innovation through automation and transformation, analytics, and data driven solutions, enabling multinational clients to achieve global tax and accounting compliance with greater efficiency, accuracy, and control. 


FDE AI Solution Manager

Location: Aberdeen, Birmingham & Other locations

Capability: International

Business Area: KPMG International

Experience level: Manager

Employment type: Full Time

Contract type: Secondment


Core Responsibilities of the FDE Team Include:

•              Developing and managing bespoke AI solutions tailored to clients’ specific needs, resulting in actionable outcomes and accelerated decision-making.

•              Engage proactively to support member firm client opportunities, quickly pinpointing key clienty challenges and uncovering opportunities for value creation through in-depth analysis and collaborative workshops

•              Enabling teams through cutting-edge prototyping tools and methodologies to enhance delivery efficiency and impact.

•              Partnering with global teams and networks to implement the latest emerging technologies and innovations.

•              Reporting and tracking key performance indicators to measure the success and scalability of FDE initiatives globally.

•              Creating supportive, data-driven environments for teams to innovate continuously and achieve sustained client transformation.


Manager - Procurement Transformation

Location: Aberdeen, Birmingham & Other locations

Capability: Advisory

Business Area: Procurement

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


At KPMG, we believe in the importance of creating consistently brilliant customer and employee experiences. The way we do that is by combining our unique insights with a talented team of experience designers alongside the transformation capability to make it real.


GCT - Tax Technology - Manager

Location: Aberdeen, Birmingham & Other locations

Capability: Tax & Law

Business Area: Corporate Tax Services

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent


Tax Transformation ERP – Manager

 

We are looking for talented Managers to join us in Canada Square, London (although flexibility on location will be considered) with experience in a broad range of areas including:

 

  • Tax transformation experience – the ability to analyse tax requirements, design tax processes and implement tax technology solutions
  • Strong and practical ERP finance and tax experience, specifically in SAP S4 HANA, Oracle or Workday, as a foundation for tax processes
  • Experience of design and configuration of ERP systems for tax purposes
  • Experience of implementing VAT determination engines and bolt-ons, such as Vertex O-Series, Thomson Reuters OneSource Determination, or Meridian VAT Add-On
  • Tax technology implementation experience, including requirements gathering from a tax, IT and users and creating and reviewing design documentation
  • Tax process knowledge, for example indirect tax, direct tax and/or transfer pricing
  • Familiarity with end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax
  • Advising on appropriate tax technology to support compliance and reporting processes
  • Project management
  • Client and engagement management

 

Roles & Responsibilities:

  • Project managing the overall delivery of global and large tax transformation and technology projects, often as part of a wider finance transformation program
  • Helping clients to design, build and deploy ERP and tax automation solutions which are designed for Tax
  • Supporting our clients understand the importance of Tax, the optimal way to address tax requirements in their countries and the value that it can bring
  • Working together with our other Tax Transformation colleagues as well as other groups in KPMG such as Consulting
  • Helping clients develop robust global governance and process frameworks
  • Develop our service offerings and service delivery models
  • Establishing and maintaining strong client relationships with both existing and new clients
  • Line manage assistant managers and graduate trainees and overseeing output of offshore resource in order to deliver client projects;
  • Identify opportunities to identify additional services that the client may need and liaise with subject specialists.
  • Coaching and technical support for other team members.
  • Follow KPMG best practice and policy.

 

Knowledge and Experience:

  • Awareness of technology and automation to drive efficiency, risk management and value
  • Experience in process, risk and controls design
  • Excellent interpersonal skills with strong oral and written communication skills Communicates with impact, in a way that is open, honest, consistent and clear
  • Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work
  • Analyses problems, identifies core issues, investigates, evaluates and integrates information
  • Builds the reputation of KPMG through the quality of work, knowledge and experience 
  • Awareness or experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting).

 

Global Compliance & Transformation (our Team)

 

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. 


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