Lead Digital Experience Analyst

Location: Aberdeen, Birmingham & Other locations

Capability: Technology & Engineering

Service line: EWT (excl. PE & Ops)

Experience level: Manager

Employment type: Full Time

Contract type: Permanent

Lead Digital Experience Analyst

Role Purpose

KPMG believes that the employee digital experience is essential to the success of the firm. The successful applicant for this role will be contributing to the firm’s increasing efforts towards our team’s core purpose: “(to) Ensure that anticipation of human behaviour leads and improves user experience within the firm”.

Reporting into the Head of Digital Experiences, the role of a Lead Digital Experience Analyst is to ensure that both the internal KPMG UK Technology function and, where relevant, other functions, deliver an efficient, effective, and consistent employee experience across all touchpoints and at all stages of relevant employee journeys.

Our model is to start with the user experience and progress towards developing solutions with technology SMEs – however digital technology is at the heart of the KPMG UK colleague experience; therefore, an understanding of KPMG UK data and technology solutions is key to Experience success.

The Lead will perform the duties of a User Experience practitioner but will also be responsible for day-to-day oversight of UX activities of other team members across the UK, Bulgaria, and India. Over time the role is expected to grow to include management, training, and growth of team members.

Key Responsibilities

Plan and deliver UX contributions to KPMG’s internal initiatives.

Elicit, collect, track, and analyse feedback and data, and suggest improvements based on the insights gathered.
Help to focus on generating value through its employee initiatives, with a clear performance and experience focus, ensuring that initiatives rapidly deliver value.
Collaborate with Business Analysts to support development of agile user stories and formal requirements.
Work closely with Digital Accessibility SMEs to ensure we meet our legal and ethical responsibilities for supporting colleagues with disabilities and long-term conditions.
Supporting and challenging Project Management SMEs to ensure that digital transformation projects are effectively scoped, managed & delivered on time, to budget and within agreed KPMG risk frameworks.
Promote the Digital Experience function in the firm.
Contribute to the firm’s Digital Experience strategy.
Oversight of larger UX initiatives, including work allocation, planning, and monitoring of junior UX Analysts.
Lead Digital Experience reviews of existing or proposed solutions.

Knowledge, Skills, and Experience

Essential

Demonstrable experience of understanding and applying KPMG EWT Digital Experience strategy and processes
A strong knowledge of the firm’s internal technology platforms, the resulting User Experience constraints, and strategies to maximise UX within these constraints.
Demonstrable experience of providing oversight over other UX SMEs work on internal EWT projects.
Maintain a high level of practical knowledge in the application of Human-Centred Design / User Experience (UX) methods including user research, service design, UI design and branding.
A strong knowledge of KPMG’s EWT technology development processes.
Domain experience in two or more of the following: finance & engagement management, HR, User Support, and learning technologies.
Comfortable working with ambiguity at the beginning of projects, with ability to provide clarity of direction despite this.
Strong knowledge of Digital Accessibility and how EWT apply this to projects.

Desirable

Awareness of other value-driven approaches e.g., Lean Six Sigma, Agile, Design Thinking, etc.
Strong empathy and listening skills; ability to collaborate with

Powered HR Director (Oracle)

Location: Birmingham, Leeds & Other locations

Capability: Consulting

Service line: Sectors Consulting

Experience level: Director

Employment type: Full Time or Part Time

Contract type: Permanent

As our Powered HR practice continues to grow we are seeking a talented individual with significant experience of Oracle implementations. This is a high-profile role within the team, requiring a balance of business development / sales origination and client delivery.

Enterprise Performance Management (EPM) Manager

Location: Birmingham, Bristol & Other locations

Capability: Consulting

Service line: IGH Consulting

Experience level: Manager

Employment type: Full Time or Part Time

Contract type: Permanent

Enterprise Performance Management (EPM) Manager

104277

Base Location: London, Birmingham, Bristol and Manchester plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions driven by a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into what makes a world class corporate services function with the latest in ERP technology provided by the leading SaaS ERP vendors such as Oracle.

The Powered Apps teams are communities of technology focussed professionals who work together to deliver SaaS ERP and EPM based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g. Planning, Finance, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Powered Apps team to meet an ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

Why Join KPMG as an Enterprise Performance Management (EPM) Manager

- Consulting?

· Communicating compelling and well thought out solutions for Oracle Enterprise Performance Management (EPM) in response to complex client problems.

· Supporting business development and project delivery activities across clients from multiple industries.

· System design and delivery, including release management, integration management, data migration strategy and management.

· Defining an overall Enterprise Performance Management (EPM) solution leveraging leading practice solutions to support the business requirements.

What will you be doing?

· Recognizes the importance of continuous self and team development and actively strives to achieve this.

· Building constructive working relationships across different teams, functions, countries or cultures.

· Helps others to understand how their work contributes to the overall success of an engagement and the wider firm.

· Fosters a sense of self belief and confidence in others.

· Seeks to understand other’s motivations.

· Supports others to make brave decisions.

What will you need to do it?

· Educated to degree level or equivalent.

· Experience of multiple industry sectors - e.g. Public sector (local / central government), Retail, Higher Education, Financial Services etc.

· Experience of working effectively with senior client representatives.

· Experience in leading and delivering multiple full life cycle implementations of Oracle EPM Cloud products

· Experience with FP&A processes Planning, Financial close and consolidation, Reconciliation, Data management and other oracle cloud products

· Experience in design and Implementation EPM applications Primarily EPBCS, FCCS, ARCS, DM and EDMCS; experience in other processes like PCMCS and EPRCS would be advantageous

· Experience in Key finance and accounting processes that includes general accounting and corporate consolidation, financial planning and analysis, accounts payables and receivable, fixed assets, and Management Reporting

· Experience with governance controls, change management, conceptual data modeling, master data management,

Associate Director - Strategy & Performance Transformation, Financial Services

Location: London

Capability: Deal Advisory

Service line: DA TSG

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent

KPMG’s Strategy & Performance Transformation practice is looking for exceptional candidates for an Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of at least one of our core propositions; Growth Strategy, Deal Strategy, Cost and Operational strategy and Enterprise-wide Transformation.

Head of Resilience and Recovery

Location: London

Capability: Technology & Engineering

Service line: EWT Plat Eng & Ops

Experience level: Director

Employment type: Full Time

Contract type: Permanent

We are looking to recruit a senior individual to improve our technology resilience and recovery capabilities across the UK firm, including those supporting Cloud and on-prem infrastructure, applications and data. You will build and lead our Resilience & Recovery team, creating risk-based resilience and recovery strategies, plans and roadmaps for our technology; create and maintain failure scenarios to guide invocation and recovery across multiple teams; and periodically test recovery plans, ensuring that recovery targets, including Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs), can be met. This is a vital role that will help KPMG to identify, mitigate and manage significant risks in our technology estate.

Oracle EPM Senior Manager

Location: London

Capability: Consulting

Service line: IGH Consulting

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions driven by a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into what makes a world class corporate services function with the latest in ERP technology provided by the leading SaaS ERP vendors such as Oracle.

The Powered Apps teams are communities of technology focussed professionals who work together to deliver SaaS ERP and EPM based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g. Planning, Finance, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Powered Apps team to meet an ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

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