Search results for "Customer Experience %26 Digital"

Experienced Professional

Programme Manager

Location: Multiple locations

Service Line: CT Hub

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Experienced Professional

Incident Response Assistant Manager

Location: Multiple locations

Service Line: FS Consulting

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Experienced Professional

Business Process Architect

Location: Multiple locations

Service Line: EWT (excl. PE & Ops)

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Experienced Professional

Director - Technology in M&A - Strategy Group

Location: London

Service Line: DA TSG

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Experienced Professional

Director - S4Hana/Tech Enabled Change - People Consulting

Location: Multiple locations

Service Line: Sectors Consulting

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Experienced Professional

Cloud Director Corporates

Location: Multiple locations

Service Line: CT Hub

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Programme Manager

Location: Aberdeen, Birmingham & Other locations

Capability: Consulting

Service line: CT Hub

Experience level: Senior Manager

Employment type: Full Time or Part Time

Contract type: Permanent


Programme Manager

 

The Programme Manager one or projects at any one time in an efficient and effective manner, and is responsible for their delivery within agreed timescales, budgets and conformance to agreed requirements. This person is also responsible for leading more junior PM’s and the efficient utilization of assigned staff and any associated third parties. They are accountable for ensuring that all project activities conform to the company’s quality management standards and processes.

 

Responsibilties

  • Plans and manages one or more projects assigned, keeping the customer and senior management informed about project progress;
  • Compiles and agrees the project plan with the client.
  • Compiles and agrees with the client any Statements of Work in line with contractual arrangements with the client.
  • Monitors progress against project plan and budget, correcting and / or escalating abnormal situations when necessary;
  • Maintains the Project Plan, in particular with forecast completion dates and impact analysis;
  • Tracks actual costs vs plan (using Microsoft project and our internal Dynamics AX time recording system);
  • Maintains awareness of all ongoing non-trivial problems towards their solution. Ensures that project objectives are met;
  • Monitors and controls all individuals allocated to the project ensuring that all project activities are carried out in accordance with the appropriate standards. This includes ensuring that activities are planned and executed in line with the KPMG Microsoft Business Solutions project delivery methodology;
  • Manages any third parties that may be involved as sub-contractors within the project, as relevant, and ensures that any deliverables are produced on time, to required quality standards, and in line with agreed commercials;
  • Ensures Risks and Issues are being correctly assessed and reported. Pro-actively predicts and mitigates risk;
  • Participates in client reporting sessions, including as relevant, weekly progress review meetings and (typically) monthly Steering Committee meetings
  • Tracks actual vs. budgeted costs and effort on a weekly basis;
  • Plans and monitors any validation activities with the customer to ensure that all requirements are met;
  • Plans and monitors any internal verification activities, including any reviews, walkthroughs and testing, and oversees the correction of non-conformities to ensure quality of all project deliverables;
  • Plans and monitors release and implementation activities (e.g. release and/or implementation plans, hand over/support documentation, etc.);
  • Works very closely with the Solution Architect on an ongoing basis in ensuring the overall quality of deliverables prior to release to the client;
  • Receives, analyses and co-ordinates the implementation of project/system live changes requested by the customer when applicable;
  • Addresses all project customer satisfaction issues, escalating feedback as necessary for further action;
  • Participates in KPMG Microsoft Business Solutions resource management, utilisation and capacity planning processes.
  • Minimises non-billable resource utilisation on projects, and escalates as required with the Senior Programme Manager and Resourcing to optimise billable use of resources. Escalates any forecasted requirements for non-billable effort with the Senior Programme Manager in order to maintain awareness and if possible mitigate. Tracks non-billable effort against the project budget;
  • Contributes towards continuous refinement and improvement of our best practice project delivery methodology. Offers advice and mentors more junior Project Manages and members of staff. Liaises with peers to provide assistance and convey lessons learnt as required, in order to promote and improve t

Incident Response Assistant Manager

Location: Aberdeen, Birmingham & Other locations

Capability: Consulting

Service line: FS Consulting

Experience level: Associate/Assistant Manager

Employment type: Full Time

Contract type: Permanent


Incident Response Assistant Manager – 102680

 

Base Location: London/Manchester plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

 

The KPMG Risk Consulting function is a cornerstone of our business.  Operating from locations across the UK we do work that matters, serving the country with diligence and expertise.


KPMG is one of the world's largest and most respected consultancies.  We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.


By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.


Business Process Architect

Location: Birmingham, London & Other locations

Capability: Technology & Engineering

Service line: EWT (excl. PE & Ops)

Experience level: Senior Manager

Employment type: Full Time

Contract type: Permanent


The role of the Business Process Architect is to significantly contribute towards efforts to improve, and create alignment between, the business and technology functions within KPMG to ensure that the Firm can execute its strategy and achieve its primary goals. The Business Process Architect must therefore have a good understanding of both business and technology strategy and concepts; requirements and designs; their mutual dependencies and impacts on one another; and an understanding of technology transformation and project management disciplines to create practical and feasible plans that deliver on the Firm’s primary goals. The Business Architecture team works closely with the Enterprise Architecture team to develop an integrated view of the enterprise, defining and using coherent frameworks, and repeatable methods and techniques. The build out of an integrated view of the KPMG UK Enterprise is key to accelerating and de-risking internal change and transformations.


Director - Technology in M&A - Strategy Group

Location: London

Capability: Deal Advisory

Service line: DA TSG

Experience level: Director

Employment type: Full Time

Contract type: Permanent


The Technology in M&A team at KPMG is one of the fastest growing and most profitable within Deal Advisory and across the firm. We deal with all aspects of technology, from strategy, digital, apps, infrastructure, cloud, operating models, data, cyber, RPA and post deal implementation to reviewing technology spend.

Director - S4Hana/Tech Enabled Change - People Consulting

Location: Birmingham, Glasgow & Other locations

Capability: Consulting

Service line: Sectors Consulting

Experience level: Director

Employment type: Full Time

Contract type: Permanent


KPMG are seeking a People Consulting Director with experience of leading the delivery of large-scale People Centric Transformation work-streams with a specific focus on technology/digital implementations. Candidates will need to have a proven track record of working with S4 Hana and other technologies such as MS Dynamics, and will ideally have experience of working with large global corporates, with a functional alignment to Adoption and Change Management.  


Cloud Director Corporates

Location: Aberdeen, Birmingham & Other locations

Capability: Consulting

Service line: CT Hub

Experience level: Director

Employment type: Full Time

Contract type: Permanent


At KPMG, you will bring your industry knowledge and technology experience to map customer business challenges to on-premise and cloud technology solutions, shape end-to-end transformational journeys, and deliver real business value to our key Corporates clients. In this role, you will be part of some very exciting client engagements, lead pre-sales activities/proposals and be responsible for delivering our portfolio of technology solutions, whilst maintaining deep executive-level client relationships.

 

As part of this leadership role, you will also inherently lead our brilliant teams, and coach and mentor junior members in their own career progressions whilst contributing to our overall go-to-market activities through building the KPMG brand and being visible as a leading advisor within our clients, the market, and our alliance partners.

 

The Corporates Cloud Transformation Director role will have the following responsibilities:

  • Be visible and seen as an expert in cloud transformation (including Hybrid & Multi-cloud) by the market and alliance partners alike
  • Contribute to developing our financial services market growth in cloud transformation, with market facing propositions and assets, building both the KPMG and your personal brand
  • Build close working relationships and be a trusted advisor to the C-suite leaders at our financial services clients, focusing on business challenges and opportunities, cloud transformation and more broadly their end-to-end technology journey
  • Lead business development opportunities as a core focus in the financial services market through shaping and selling of complex, multi-stakeholder advisory and implementation services around cloud transformation.
  • Organize, monitor, and lead programme delivery, outcomes, and resources in large transformation programmes
  • Design and build roadmaps, implementation strategies, transformation plans and high-quality assets targeting cloud solutions for the customer organisation with the aid of delivery managers, sales colleagues, and senior customer stakeholders
  • Contribute to our wider capability group by developing new services and our people

  

The Person

  • Excellence in consulting skills, with the ability to present complex solutions to business executives. Previous experience in a large consulting organisation is a plus
  • Proven business development experience, leading client proposals and RFP’s for cloud transformation and migration projects
  • Have the experience and gravitas to build a deep trusted advisor relationship with C-level client stakeholders to guide them how to progress their cloud journey
  • Experience doing application migrations including target selection, infrastructure sizing and costing, and familiarity with leading migration tools present in the market
  • Knowledgeable in at least one of: AWS, Azure, Google, micro services, APIs, containers, cloud data models, cloud integration, and cloud migration patterns like rehost, refactor, rearchitect
  • Experience working in regulated environments and a deep understanding of operational resilience best practice
  • Track record in leading advisory engagements of complex large-scale cloud transformation and migration.
  • A broad understanding of key concepts such as infrastructure, network, database, cloud operating models, risks and controls, regulatory provisions, security, DevOps, Agile, and cloud testing for cloud platforms such as AWS, Azure, and Google
  • A proven ability to shape long-term, complex and large-scale cloud journeys that can encompass a full range of cloud capabilities
  • A history of overachievement of sales and profitability targets in a consulting environment
  • Outstanding interpersonal skills with the ability to inspire teams and develop excellent client relationships
  • Embraces a growth mindset for business development, with an ability to influence senior stakeholders
  • Collaborative ways of working with clients and KPMG teams
  • Self-motivated and able to inspire and motivate others
  • Team player and thrives in a diverse culture

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