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Experienced Professional

Procurement Systems Coordinator

Location: Watford

Service Line: Finance

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Experienced Professional

Cloud Procurement Solutions Architect

Location: London

Service Line: Solutions & Digital

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Experienced Professional

Cloud Procurement Implementation Project Manager

Location: London

Service Line: Solutions & Digital

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Experienced Professional

Associate Director - Strategic Procurement - Infrastructure

Location: London

Service Line: Corporate Finance

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Experienced Professional

Head of Supplier Governance & Service Operations

Location: Watford

Service Line: Finance

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Procurement Systems Coordinator

Location: Watford

Capability: KPMG Business Services

Service line: Finance

Experience level: D

Employment type: Full Time


The Procurement function‘s objectives are:

• To be regarded as an invaluable business partner by the firm’s KPMG Business Services’ functions (in particular Facilities, People , Market Development and IT), Solutions and Digital and by the wider business functions (Audit, Tax, Deal Advisory and Consulting)
• To drive the continuous improvement of third-party goods and services and minimise the risks associated with commercial contracting activities through the application of best-practice procurement across the firm
• Through its SRM CoE drive adoption of a common methodology, tools, templates and training by key business areas and SRM resources that sit centrally in the SRM CoE thereby improving commercial management of in-life contracts.
• To support the business with technology investments to enable profitable revenue growth
• To deliver year-on-year financial benefit to the firm
• To deliver a travel programme (travel policy, travel operations, sourcing and SRM) that meets the firm’s duty of care obligations and drives value from a best in class travel programme.
• To offer rewarding development and career opportunities to all members of the Procurement function

Overview of the Position / Key Responsibilities

Procurement department consists of three key pillars. Procurement Systems Coordinator reports to Procurement Systems Manager, who reports to Head of Supplier Governance & Systems Operations.

Procurement Operations




Procurement’s service delivery model is supported by Procurement Operations delivered by a 3rd Party provider. Procurement Operations core support activities include tactical and transactional sourcing, procurement systems user support, purchase requisition and order management, contract/catalogue and web-form administration and user helpdesk. Procurement Systems Coordinator is responsible for management and maintenance of Procurement’s systems.

Procurement employs a strategic sourcing methodology to support the professional execution of sourcing projects. The process is supported by the use of two key systems; Coupa and Spend 360.
Specifically the Procurement Systems Coordinator will be responsible for:

• Day to day ongoing care and maintenance of the Coupa Platform.
• Gaining a full understanding of the Coupa Platform functionality and capabilities to become the Coupa Platform SME.
• Reviewing new Coupa releases, understanding capabilities and driving benefit and efficiencies from our investment.
• Working with the Coupa Help Desk as Level Two support resource
• Key P2P program metrics
• Stakeholder coordination
• Monitoring & supervision of P2P operations activities on Coupa.
• Monitoring & supervision of Tier 2 Coupa tech team activities.
• Business user support as the SME for P2P
• User Provisioning
• Supporting Coupa Implementation activities.
• Advise users on best practice processes in Coupa
• Monitoring and responding to queries.
• Manage Supplier Enablement/ Onboard Testing
• Support Procurement and business stakeholders on the management and maintenance of purchasing content

Release Management


• Review each new release of Coupa.
• Co-ordinate upgrading of Customer environments by Coupa.
• Demonstrate any new functionality to Business Process Owners. Gain approval for implementation of ‘new’ functionality.
• Assess impact of changes of system functionality and test against current Business requirements.
• Test & implement new functionality contained within the new releases of the Coupa application. Ensure that Customer functional requirements are met and Coupa product meets Customer’s Compliance to regulatory standards.
• Update and maintain Solution Design documentation.

Test, defect management and change control


• Primary contact and relationship with Coupa Support.
• Identify, escalate and report on major incidents to Business Process Owners and impact to business. Liaise with Coupa to ensure timely response.
• Configure Coupa system as appropriate, functionality, forms, fields and design.
• Record, test and track defects in Application, liaising with Coupa Support to close.
• Produce and maintain Test Plans for User Acceptance Testing for new functionality and defect resolution; Regression Testing & Integration Testing.
• Produce and maintain test scripts for the Test Plan.
• Own Coupa technical ticket monitoring and resolution. Provide additional technical support to the Customer Admin Team.
• Take ownership of Customer’s Coupa change control process, making recommendations to Change control board, ensuring sign off is complete and updating Solution Design Documentation.
• Own updates and additional test, defect, emergency and change control communications.

Documentation


• Maintain all Coupa configuration and solution design documentation, incorporating all impacts from Change Request and new functionality implemented through Release Upgrades.
• Support the maintenance and development of new training materials.

Manage supplier enablement and onboarding testing


• Provide support and assist new Supplier set up in Coupa for cXML ordering and invoicing.
• Managing supplier issues within the Coupa Supplier Network, liaising with Coupa and suppliers to resolve any connectivity and technical issues.

Integration management


• Development and support of Coupa integrations between customer systems, including Bulk File Uploads.
• Maintain and update functional design documentation around the interfaces. Maintain integrity of integrations through the release and revision process (DEV, TEST, MTP, RELEASE)

Application management


• Ownership of the integrity of Coupa master data.
• Support the AP and procurement teams to make best use of functionality

Skills and Behaviours

The following KPMG Global Skills & Behaviours are key to the role:

Accountability



• Accountability at all times for the programme progress and achievement of associated targets

Building Relationships



• Proven track-record of building & maintaining high value-adding business relationships and of influencing senior stakeholders

Delivering Quality Service


• Monitors and delivers high quality of service and products to stakeholders. Manages time, plans and organises multiple work tasks & deadlines

Problem Solving



• Ability to analyse complex issues & challenges, evaluate options and make recommendations with clear supporting rationale

Technical Knowledge


• Develops and applies technical knowledge to own function or area of specialisation. Maintains and updates technical knowledge, to suggest strategies or approaches to client issues.

Qualifications and Experience

• In Depth knowledge of Coupa P2P solution.
• Experience of Implementation of P2P systems and knowledge of Implementation Life-cycle. Experience in:
• Release Management, end user training.
• Defect Testing, Tracking and Management, Test Planning & Management,
• Supplier enablement.
• Excellent analytical and people skills with the ability to form relationships and influence decisions at all levels in a professional and efficient manner
• Experience of e-procurement platform
• Must have basic understanding of Procurement and Finance


Cloud Procurement Solutions Architect

Location: London

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: B

Employment type: Either Full Time or Part Time


Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.

The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered Enterprise. KPMG are growing their S&D - Powered Apps team to meet an ever increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

The Team

Our Supply Chain Operations team of approximately 90 consultants are seeking experienced consultants and industry professionals to grow and develop our capability. Our brand and reputation mean that we work on high profile projects, using our experience to create innovative solutions to our clients’ commercial problems.

Within the Private Sector we work with many blue chip companies, including a number of FTSE 100 Clients and many regional based Clients, delivering improvements in their Supply Chain capability and how it aligns to the wider business, which is integral to their overall profitability.

Within the Public Sector we work with clients across Government, Defence, Police, NHS and Higher Education. We help them to meet challenging Government targets to deliver frontline services more effectively.

The Role

We are looking for individuals with a proven track record of delivering procurement technology projects in the context of a broader procurement transformation. These individuals should have experience with one or more of the major providers; Coupa, Ivalua, Ariba, Basware or Oracle Fusion.

Responsibilities:

• Project management, with a proven ability to work as Engagement Manager on sold projects
• Solution development, showing a clear ability as a Subject Matter Expert (SME) to enhance existing solutions, and develop new ones, with specific emphasis on Operations Transformation and Best Practice.
• Build and maintain strong client relationships within the sector, leveraging proven industry content and delivery capability.
• Mentor and coach other members of the team.

The Person

Qualifications & Skills:

• Project management and delivery.
• People management
• Leadership and relationship building.
• Sales experience.
• Communication (written and oral).
• Drive and resilience.
• Facilitation and conflict resolution.
• Presentation.
• Commercial acumen.
• Competent in Microsoft Excel, PowerPoint and Word.
• Other core consulting skills, including planning and delivering workshops, structured interviewing, process mapping, data gathering and analysis.

Knowledge/Experience:

• Experience of working on multiple, large, complex, transformational technology projects.
• Experience designing, selecting, supporting and implementing multiple solutions.
• Significant procurement experience with a strong understanding of procurement and supply chain processes.
• The ability to build strong relationships with clients and colleagues.
• The ability to communicate compelling and well thought out solutions to complex problems.
• A deep knowledge of the current procurement technology market.

Cloud Procurement Implementation Project Manager

Location: London

Capability: Solutions & Digital

Service line: Solutions & Digital

Experience level: C

Employment type: Either Full Time or Part Time


Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office.

The Powered Apps teams are communities of technology focussed professionals who work together to deliver KPMG Powered Enterprise though a standardised delivery model, which drives professional delivery to clients. The teams use their functional knowledge and experience (e.g. Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, support pre-sales activities and develop improvement and extensions to Powered Enterprise. KPMG are growing their S&D - Powered Apps team to meet an ever increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

The Role

We are looking for individuals with a proven track record of delivering procurement technology projects in the context of a broader procurement transformation. These individuals should have experience with one or more of the major providers; Coupa, Ivalua, Ariba, Basware or Oracle Fusion.

Responsibilities:

• Project management, with a proven ability to work as Engagement Manager on sold projects
• Solution development, showing a clear ability as a Subject Matter Expert (SME) to enhance existing solutions, and develop new ones, with specific emphasis on Operations Transformation and Best Practice.
• Build and maintain strong client relationships within the sector, leveraging proven industry content and delivery capability.
• Mentor and coach other members of the team.

The Person

Qualifications & Skills:

• Project management and delivery.
• People management
• Leadership and relationship building.
• Sales experience.
• Communication (written and oral).
• Drive and resilience.
• Facilitation and conflict resolution.
• Presentation.
• Commercial acumen.
• Competent in Microsoft Excel, PowerPoint and Word.
• Other core consulting skills, including planning and delivering workshops, structured interviewing, process mapping, data gathering and analysis.

Knowledge/experience:

• Experience of working on multiple, large, complex, transformational technology projects.
• Experience designing, selecting, supporting and implementing multiple solutions.
• Significant procurement experience with a strong understanding of procurement and supply chain processes.
• The ability to build strong relationships with clients and colleagues.
• The ability to communicate compelling and well thought out solutions to complex problems.
• A deep knowledge of the current procurement technology market.

Associate Director - Strategic Procurement - Infrastructure

Location: London

Capability: Deal Advisory

Service line: Corporate Finance

Experience level: B

Employment type: Either Full Time or Part Time



The Team


KPMG’s Infrastructure Group in the UK consists of c150 professionals and is widely recognised as one of the world’s leading independent financial and business advisers in infrastructure. The group has won many awards, including financial advisor of the year (Infrastructure Journal). The group has locations in London, Birmingham, Edinburgh, Leeds and Manchester, but is organised on a national basis, operating under a single national cost centre.

Strategic Procurement Advisory (SPA) is a new and fast growing team that is part of the wider Major Projects Advisory Team for the infrastructure sector at KPMG. SPA advises organisations across a wide range of infrastructure assets on strategic procurement, including packaging, supplier selection, and commercial and contracting strategy. A particular focus lies on collaboration within the wider project enterprise or capable asset owner.

The Role


- Take a leading role advising a range of organisations on procurement for infrastructure, as well as collaboration and related aspects of infrastructure delivery
- Work on the development of the SPA proposition and knowledge base
- Manage pitches for new business, including the team management, strategy development and preparation of company and asset analysis
- Contributing to the delivery of specific engagements on a day to day basis and managing small to medium size projects or workstreams
- Support pitching for new business with ideas
- Contributing to the effective planning, delivery and closure of projects
- Developing market intelligence and sector knowledge
- Contributing to specific business development initiatives, particularly proposals and pitches.
- Building and maintaining relationships with clients and target clients and key market constituents to support personal effectiveness sand business development opportunities.
- Contributing to delivery of multiple projects simultaneously
- Leading small to medium sized engagements and being the day to day support for clients on these engagements
- Effective management, coaching and mentoring of junior staff on specific engagements
- Ability to work well under pressure, successful programme management experience.
- Comfort with ambiguity, fluid consulting situations and a highly pressured environment.
- A willingness to travel
- Responsible for coaching and performance management of junior staff in the department

The Person


- Strong background in commercial & contracting strategy (NEC experience ideal), procurement strategy and processes, supply chain management
- Solid understanding of differences between transactional and collaborative delivery models for infrastructure projects and programmes and the challenges experienced in making these effective
- Experience in behavioural and leadership management and/or advisory is desirable
- Strong academic background in engineering, project management or commercial management in infrastructure, ideally across a range of industries
- Excellent verbal and written communication skills, including presenting and report writing
- Experience of having run a large procurement transaction for infrastructure projects and programmes
- Professional qualification such as MCIPS, MRICS or relevant postgraduate degrees welcome
- Appreciate the chance to work on a wide range of projects and proposals simultaneously to demanding timetables
- A commercial mind-set, with the ability to maximise revenue opportunities for Strategic Procurement Advisory
- Ability to perform consistently at a high level under pressure

Head of Supplier Governance & Service Operations

Location: Watford

Capability: KPMG Business Services

Service line: Finance

Experience level: B

Employment type: Full Time



The Procurement function‘s objectives are:

• To be regarded as an invaluable business partner by the firm’s KBS functions and by the wider business
• To drive the continuous improvement of third-party goods & services and minimise the risks associated with commercial contracting activities through the application of best-practice procurement across the firm
• To support the business with technology investments to enable profitable revenue growth
• To deliver year-on-year financial benefit to the firm

Responsibilities

This role reports to Chief Procurement Officer and will lead the following key accountabilities;

Supplier Governance


Own and manage the Centre of Excellence for Supplier Relationship Management (SRM), coordinates and drives the cross KBS CoE activity as well as managing a team delivering on our Sustainable Procurement programme by:

- Developing and delivering the programme and strategy of SRM across KBS in conjunction with key functional SRM leads
- Leading on the KBS SRM communications strategy and delivery
- Leading on the provision of training relating to SRM
- Design and on-going management of a supplier management portal for supplier management communications, repository & on line training

Managing the Sustainable Procurement (SP) Programme;

- Driving continuous improvement and updates to the programmes
- Providing mentoring, guidance and direction to the Programme Specialist.
- Ensuring that the SP programmes mandatory and regulatory activities are effectively delivered
- Liaising with key internal stakeholders to ensure alignment with corporate initiative and approach

Service Operations


Procurement’s service delivery model is supported by Procurement Operations delivered by a third party provider. Procurement Operations core support activities include tactical and transactional sourcing, procurement systems user support, purchase order management, and user helpdesk. Responsible for delivery of Procurement Operations support. This role is supported by the Systems Manager, Service Operations Lead and 3rd party provider.

Lead the development agenda for Procurement’s operations, processes and systems. Specifically ;

- Lead the development, execution and maintenance of the vision, strategy and plan in relation to the departments systems, processes, procurement policies & methodologies
- Act as a Subject Matter Expert and leader of operational processes, systems and tools within the Procurement team
- Lead and evolve training content and reference material, for the Procurement teams
- Develop and maintain all aspects of the relationship and requirements with the systems providers in terms of licensing, support, hosting and technical development
- Direct and oversee Procurement reporting and MI
- Manage service provider performance reviews
- Participate in strategic governance forums and lead on service provider delivery
Functional Risk Management


Procurement’s supplier governance and service delivery model requires support by SME across procurement and 3rd Party Risk through identifying, directing and managing risk through risk policies, mitigation and actions across all elements of procurement activities.

Responsible for leading Functional Risk management and demonstrate expertise through the delivery and support to PLT, Sourcing teams and functional stakeholders, specialists within the Firm and external 3rd parties.

- Be primary escalation point for issues related to procurement and 3rd party risk management.
- Reporting responsibility for regular internal procurement attestation submissions and other stakeholder requirements,
- Liaising with KPMG specialists e.g in IT Security, Data Privacy, Ethics etc, ensure all requirements are understood and integrated into sourcing methodology.
- Procurement lead/ on ad-hoc Firm wide risk programmes, Audits and regulatory requirements
Skills and Behaviours

Accountability, Building Relationships, Delivering Quality Service, Problem Solving, Technical Knowledge
Evidential capabilities ranging across the full Procurement spectrum, Sourcing, Policy & Process and Supplier Management

Qualifications and Experience

- Qualified to degree level (or equivalent)
- Full member of the Chartered Institute of Purchasing & Supply (CIPS) or committed to completing CIPS qualification within short period
- Significant indirect procurement experience and a substantive exposure to working with P2P/Coupa or similar platforms.
- Significant experience of delivering procurement governance, policy ownership, 3rd Party Risk management and driving innovative Supplier Relationship Management programmes.
- Experience in delivering operational services through BPO programmes.



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