Head of Category Corporate Services

Location: Watford

Capability: KPMG Business Services

Apply for role

Job details

Location: Watford

Capability: KPMG Business Services

Experience Level: Senior Manager

Type: Full Time

Service Line: Finance

Job description

KPMG provides Audit, Tax and Advisory services to clients with these client-facing functions supported by a central function, KPMG Business Services (KBS). Within KBS, the firm has an established Procurement function resourced with qualified procurement professionals, supported by an outsourced procurement services provider, responsible for supporting the firm’s £500m+ expenditure on bought-in goods & services.

The support the Procurement Vision of being a ‘Trusted partner, enabling growth, the function‘s objectives include:
- Spend Control – increased visibility, control and influence over a larger scope
- Customer Experience – proactive delivery to foster a positive customer experience
- Delivery Excellence – efficient and positively evolving the service
- Value Creation – proactive focus on value and business partnering
- Enhanced Capabilities & Behaviours – operating with positive capability and leadership

Overview of the Position
Procurement’s sourcing activities are managed by four core teams; Technology Services, Travel Services, Supplier Governance and Service Operations, and Corporate Services (incorporating; Facilities, Marketing, HR & Professional Services). The Head of Corporate Services Category, reports to the Chief Procurement Officer.

The combined Corporate Services spend for KPMG LLP is circa £300m per annum, spanning a wide functional stakeholder landscape.

The Head of Corporate Services Category is responsible for maximising the contribution of the category to the firm. Leading and working together with the retained KPMG procurement leadership team and outsourced Procurement service provider to apply commercial, contractual and risk management expertise to the firm’s KBS and Client facing functions.

Providing strategic support of the key stakeholders and budget-holders responsible for expenditure and supplier relationships in related category supply chains. Stakeholders will operate in multiple business market sectors and deploy a broad range of services and solutions.

The Head of Corporate Services Category main responsibilities are:

Relationship Management

- Develop and deliver strategies which deliver enablement-focussed sourcing and commercial advisory expertise to KPMG Client-services teams to provide a low-friction procurement service which optimises quality, cost, and time to market outcomes for KPMG and its Clients.
- Delivering quality client service careful management of potential tensions between business requirements and the application of procurement best practice
- Operate as a trusted business advisor to the business functions, accepted as procurement subject matter expert
- Contribution to the overall strategic direction of Procurement through active participation on the Procurement Leadership Team (PLT)

People Management

- Where applicable, provide management & leadership of category team resources (direct and remotely deployed). Activities may include implementation of Managing for Excellence methodologies in respect to recruitment, staff retention and personnel development (including goal-setting & appraisal) and optimal allocation of resources to projects & activities. People management responsibilities will not apply in respect to the outsourced providers’ resource.

Strategy and Innovation

- Strategic management of the category including analysis, planning, target-setting and performance monitoring, working in conjunction with the outsourced provider to seek the optimum strategic approaches and maximising value add.
- Embedding wider Firm or team-driven innovation into category management and client support activities


- Execution of a category plan; oversight and effective management of all sourcing & contracting activities (including support of applicable client activities & projects, contract renewals, extensions, variations, terminations etc.) and category development activities
- Application of the firm’s independence & reciprocity policies, and application of the department’s standard processes, tools, templates & systems to all sourcing & contracting activities
- Appropriate consideration of CSR & diversity criteria in all sourcing & contracting activities and active participation in the firm’s Supplier Diversity & CSR Programme

In particular the position requires:

- Broad procurement experience with a proven track-record of successfully delivering and/or contributing to the development & implementation of procurement solutions across the spectrum of people, policy, process, systems etc.
- Proven track-record of successfully creating category strategies, leading and executing sourcing projects within the broad spectrum of sub categories, to deliver quality, service, risk management and commercial benefits.
- Service-centric approach, evidence of using commercial acumen as well as a clear understanding of objectives and priorities to consistently deliver positive outcomes for Stakeholders, including the realisation of solutions delivered both internally and directly to a client of the firm.
- Experience in complex solutions and services engagements, including strong experience in complex Information Protection and Risk Assurance processes
- Experience of working in a leveraged Procurement function, supported by an outsourced provider, within a blended delivery service of both on-shore, nearshore and off-shore

Qualifications and Experience

- Degree qualified (or equivalent)
- Preferably a fully qualified member of applicable national Procurement institute (e.g. CIPS, NEVI etc.)
- Substantial demonstrable experience in procurement or equivalent commercial roles, preferably with the majority within the range of Corporate services category, including Facilities (services and construction), Marketing, HR and Professional Services)
- Relevant industry experience; Professional Services, Financial Services etc.


Apply for role

Why KPMG Business Services at KPMG?

KPMG Business Services (KBS) operates as a business within our business and, through the critical combination of expertise, advice, support and services provided to our client-facing business, it plays an important part in our success. We’re a cross-functional team and our work directly influences a £multimillion firm across a wide range of specialties. From People, Corporate Affairs, Quality & Risk Management through to Market Development, IT Services and Finance, our approach is highly proactive and collaborative. We support our client-facing teams and we’re always looking for new ways to add value and sustain our continuous improvement culture.

Read about KPMG Business Services

Service Overview

This is an opportunity to join a team of expert professionals with a proactive approach to problem-solving and a commitment to adding value. The work we do here is very varied. You could find yourself looking after our management systems, inputting into the leadership decision-making process, providing tax expertise or working as a business partner for different service lines. We have a very inclusive environment with plenty of scope for career development, potentially including support for professional qualifications. Put simply, if you have a focus on delivering excellent work and high-quality service in the Finance space, we'll do all we can to help you achieve your full potential.

Read about Finance

About KPMG

With offices across the UK, we are part of a global network of firms providing Audit, Tax & Pensions, Consulting, Deal Advisory and Technology Services to diverse clients.

About KPMG

Intelligent working

From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you.

Read more

Committed to inclusion

We want you to bring your full self to work - to make this a place where people from every background thrive.

Read more

Supporting work returners

We welcome applications from people who have taken a career break.

Read more

Applying with a disability

We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.

Read more

Our agency policy

We don't accept speculative CVs from agencies - you can see our policy on agencies here:

Read more

This website uses cookies that provide necessary site functionality and improve your online experience. By continuing to use this website, you agree to the use of cookies. Our cookies notice provides more information about what cookies we use and how you can change them.

Back to top