Internal Communications Business Partner - Risk & Audit

Location: London

Capability: KPMG Business Services

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Job details

Location: London

Capability: KPMG Business Services

Experience Level: Senior Manager

Type: Full Time

Service Line: Corporate Affairs

Job description

Job Description:

KPMG is part of a global network of firms that offers Audit, Tax & Pensions, Consulting, Deal Advisory and Technology services. Through the talent of over 16,000 colleagues, we bring our creativity and insight to our clients’ most critical challenges.

With offices across the UK, we work with everyone from small start-ups and individuals to major multinationals, in virtually every industry imaginable. This role sits within the Internal Communications (IC) team, part of the Corporate Communications department, itself part of the Corporate Affairs function.


This role reports into the job-sharing Joint Heads of Communications. You’ll be working with the Executive Board members responsible for Risk and Audit/Technology and their leadership teams. As a trusted advisor, you will be responsible for creating, agreeing, planning, executing and measuring all internal communications within an agreed Internal Communication strategy. As a senior manager, you will be part of the senior UK Internal Communications team and have a small team of your own.

- Being the Internal Communication business partner to the Executive Board members for Risk and Audit/Technology and their leadership teams and building trusted advisor relationships
- Accountable for creating, agreeing, planning, executing and measuring all internal communications within an agreed Internal Communication strategy, aligning it to the Corporate Communication and Corporate Affairs priorities
- Working with colleagues in the broader Internal Communications team to align messages across the firm and contributing to the wider forward-planning process of the team
- Bringing innovative and creative thinking to the table, working with designated leaders to introduce fresh approaches to delivering internal communications
- Working with senior leaders and their teams to help them improve dialogue and face-to-face communication within our client-facing teams
- Coaching and line-managing team members, while also working collaboratively with peers both within and without the Internal Communications team

The Person:

The successful role-holder will be someone who has both the gravitas to deal effectively with senior leaders of KPMG and the ability to deliver creative communications in a fast-moving environment. We’re looking for a senior player who is able to quickly build rapport with demanding stakeholders and can exercise sound judgment in their dealings with them. Resilient and flexible, the role-holder will be comfortable with complexity and operating at the most senior level in an organisation. He or she will also have a track record of managing and coaching less experienced internal communications professionals.

Skills required:
- Proactive ability to combine strategic thinking with a demonstrable track record of developing and delivering communication programs in a fast-moving environment
- Credible in stakeholder management, relationship-building and the ability to manage senior stakeholders as clients, without losing sight of the bigger picture
- Strong sense of how to add true value as a communications professional, making a solid contribution to the success of the business
- Able to deal well with ambiguity, working adeptly with leaders to effectively articulate messages that may be sensitive, unclear or still evolving
- A sound understanding of professional services; experience within a comparable environment would be advantageous
- Excellent influencing and diplomatic skills
- Keen understanding of how internal communication adds value to an organisation
- Experience of advising risk or audit or client facing teams is desirable
- The ability to influence stakeholders about the value of good internal communication and act as an ambassador for Internal Communications/ Corporate Affairs
- A strong team player, who is used to working collaboratively and has solid experience as both a line manager and coach
- The ability to work under pressure and to tight deadlines in a fast-changing environment
- High quality written and verbal communication skills in fluent English for all media

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Why KPMG Business Services at KPMG?

Every day our firm performs better because of how we work together, as one team, each the best at what we do. The difference we make shines through to our people and our clients. We’re KPMG Business Services (KBS). We’re a cross-functional team, bringing together experts across a wide range of critical activities which help to grow, run and protect our business. From HR and Learning, Finance, Procurement, Facilities and Operations, through to Risk and Legal, Corporate Affairs, and Market Development, our approach is focused on driving the improved performance of the firm. We work shoulder to shoulder with our client-facing teams and we focus on delivering our services in ways which help to drive efficiency, improve quality and enhance our firm’s brand and reputation.

Read about KPMG Business Services

Service Overview

We have a great story to tell. Our firm plays a powerful, positive role in the UK economy and in wider society. The people responsible for telling our story – internally, to the public, to influential opinion-formers – work in Corporate Affairs. We protect and enhance the KPMG brand. Join us, and you’ll look after the voice, footprint and reputation of the firm, making sure we have a clear position that brings our purpose and values to life.

Read about Corporate Affairs

About KPMG

With offices across the UK, we are part of a global network of firms providing Audit, Tax & Law, Consulting, Deal Advisory and Technology Services to diverse clients.

About KPMG

Our Values

They provide us with a strong sense of identity, ensuring we can grow stronger. They bind us together, across our different backgrounds and cultures, and are common to each of us. Explore more about why Our Values matter.

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Intelligent working

From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you.

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Committed to inclusion

We want you to bring your full self to work - to make this a place where people from every background thrive.

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Supporting work returners

We welcome applications from people who have taken a career break.

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Applying with a disability

We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.

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Our agency policy

We don't accept speculative CVs from agencies - you can see our policy on agencies here:

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