Senior Campaign Manager

Location: Reading

Capability: KPMG Business Services

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Job details

Location: Reading

Capability: KPMG Business Services

Experience Level: B

Type: Full Time

Service Line: Market Development

Job description


The Role

The Senior Campaign Manager will be a creatively-minded marketing generalist with a strong, in-depth knowledge of building and overseeing the delivery of Marketing and Strategic Relationship programmes across the full range of activities encompassing both traditional and digital channels.

Our Marketing Centre of Expertise (CoE) operates a matrix model of expertise in defined marketing capabilities and organised in clusters aligned to our business units. The CoE leads on marketing delivery, supports brand management, digital enablement and also provides account management to support the Marketing Business Partners (BP). CoE teams are experts in specialised areas and are deeply involved in co-creation and delivery.

As such, the individual will be responsible for working with Marketing BPs to co-create and then deliver exciting new integrated end-to-end programmes designed both to improve the firm’s position in the market and to ensure consistency with KPMG’s ‘One Firm’ market-facing approach.

The Campaign Management team provide dedicated support to their business area and are responsible for building a robust delivery plan and overseeing its development including assessing creative, developing content, messaging and supporting stakeholder communications to ensure the effective delivery of the marketing plan. They also provide account management to support the Marketing Business Partners.

Collaboration is at the heart of our new operating model for Marketing and, as a senior manager, this role holder will be key to ensure teams from across Business Partners, Marketing Centre of Expertise and support teams work together to plan and deliver world-class marketing for KPMG in the UK.

Description of the role:

• Responsible for working closely with the Marketing Business Partners and the Marketing Manager(s) in their team to oversee the development and deployment of Marketing and Strategic relationships programmes
• Provide account management support to dedicated business areas
• Accountable for project management, financial management and resource (people) allocation of programmes
• Defining the optimal marketing campaign plan to deliver the objectives set including channel selection and role of digital marketing
• Lead, with input from the Business Partner, the development of the media strategy, content, creative development and agency management
• Role drives the development of internal campaign launch plans and the ensures that lead management and campaign reporting processes are in place and effective
• Ensuring marketing effectiveness and adherence to budget management framework.
• Support the Marketing Business Partners to ensure that the business effectively leverage our Marketing and Strategic Relationship programmes for commercial impact

Role dimensions

Leadership & Management

The individual will have responsibility for Marketing Manager(s) and for developing virtual teams across the CoE to deliver specific campaigns.

Stakeholder Interaction & challenges:

The Senior Manager will be a capable individual with a high level of emotional intelligence.

You will be comfortable with running multiple projects at once, working with the Campaign Delivery and Business Partner teams to ensure strong delivery of programmes, striking a balance between getting sufficiently involved with the detail to keep the content sharp on the one hand, and maintaining a broad, strategic view on the other.

Core Technical Competencies

• Understanding and track record in marketing strategy and planning processes, managing budgets and optimising the effectiveness of marketing spend.
• Expertise in brand and value proposition development, demonstrating ideas for advancing the brand and managing an editorial/content strategy.
• Excellent understanding of digital, event, content, performance marketing and account based marketing approaches and strategies
• Able to define effective approaches for the development of marcomms across online and offline channels,
• Proven stakeholder skills to capture their feedback and engagement during the development process to ensure key messages and client issues are effectively presented.
• You will be adept at managing and translating complex issues for diverse audiences.
• Ability to develop, enhance and execute relationship-building and revenue-generating programmes, acting within the strategic aims of the business to deepen and extend client relationships.
• Demonstrable deep understanding of business trends and issues to develop strategies which make a positive impact in our priority areas and add value to the business. You will identify and instigate third-party affiliations to ensure KPMG is the partner of choice.

Core Behavioural Competencies

• You will have a strong understanding of the commercial drivers for the business and be adept at using data and applying new methodologies, tools and technologies to develop and communicate insights.
• You will be creative, leading creative thinking, and stimulating creativity in others; constructively challenge new ideas to ensure they contribute to the overall goals of marketing in general.
• You will be a good, intuitive coach, able to adapt your technique and use objective feedback to enable others to stretch and develop.
• You will be an innovative and creative verbal and written communicator, able to present well to audiences of any size and to encourage others to share information and ideas in a group setting.
• You will be a motivating leader, creating a team environment that constantly reinforces KPMG’s values, focusing team members on a positive path and developing and managing strategies for deepening the impact of positive change.
• You will take personal responsibility for making tough decisions, acting quickly to diffuse or prevent conflicts and able to share resources and information to create teamwork across the firm.
• You will be commercial help to maximise the ROI for marketing and ensure its contribution to the firm; adjust plans to adapt to changing circumstances.
• You will be a consummate relationship-builder, creating useful networks internally and externally, and serving as an advisor and arbitrator for escalated conflicts or unresolved issues.
• You will be able to create teams with a strong sense of shared purpose and goals, building collaboration across project teams, service lines, sectors and Areas.

Expertise/ Technical role requirements:

• BA university degree or equivalent
• Professional marketing qualification (CIM) preferred
• Proven experience in capability marketing
• Highly proficient in all MS Office packages
• Knowledge of CRM systems

Skills:

• A good general knowledge of the business, economic, political and social issues prevalent within the UK, Europe and internationally
• Previous experience of marketing in a professional services organisation is highly desirable
• At interview, you will be able to demonstrate good knowledge of KPMG’s key strengths and brand proposition

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Why KPMG Business Services at KPMG?

KPMG Business Services (KBS) operates as a business within our business and, through the critical combination of expertise, advice, support and services provided to our client-facing business, it plays an important part in our success. We’re a cross-functional team and our work directly influences a £multimillion firm across a wide range of specialties. From People, Corporate Affairs, Quality & Risk Management through to Market Development, IT Services and Finance, our approach is highly proactive and collaborative. We support our client-facing teams and we’re always looking for new ways to add value and sustain our continuous improvement culture.

Read about KPMG Business Services

Service Overview

In Market Development, we shape and agree with clients the commercial framework for working together, ensuring our fees reflect our brand, the value we create and the very best people KPMG employs.

Read about Market Development

About KPMG

With offices across the UK, we are part of a global network of firms providing Audit, Tax & Pensions, Consulting, Deal Advisory and Technology Services to diverse clients.

About KPMG

Intelligent working

From role sharing and flexible start and finish times to home working, we'll try and support the flexible work patterns that best suit you.

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Committed to inclusion

We want you to bring your full self to work - to make this a place where people from every background thrive.

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Supporting work returners

We welcome applications from people who have taken a career break.

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Applying with a disability

We're a member of the Business Disability Forum so please get in touch if you'd like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.

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Our agency policy

We don't accept speculative CVs from agencies - you can see our policy on agencies here:

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