This strategic business partner role is essential to how KDN Tax & Legal works with a member firm (or region), and is part of KDN’s broader stakeholder management function. It’s critical to driving member firm awareness and adoption of KDN Tax & Legal solutions, and therefore the ultimate transformation of that member firm’s delivery model and its ability to optimize KDN’s global offerings. Leveraging his/her experience in a KPMG member firm’s Tax practice, the manager will be the day-to-day relationship point between the leadership team at a member firm and KDN’s T&L. S/he would bring an understanding of a member firm and their partners, and an appreciation of how KDN T&L’s “solutions” can help the member firm in their transformation. Examples of KDN solutions are corporate income tax, indirect tax compliance, transfer pricing compliance, etc. The lead will also report key items for monthly governance calls between the T&L leadership of the member firm and KDN T&L. This will include sales pipeline by solution where the MF is going to market with KDN (e.g. a multi country indirect tax compliance engagement), solution specific delivery model projects between KDN and that member firm (e.g. corporate income tax program), quality statistics by solution (and any escalations), and ensure that agreed actions are progressing. Operating at the intersection of business transformation and stakeholder influence, the individual will collaborate closely with the stakeholder management team in KDN, as well as senior leaders across KDN Tax & Legal, KPMG member firms, and global teams. Success in this role requires exceptional stakeholder management capabilities, with the ability to navigate complex organisational dynamics, build trust, and influence outcomes across a wide array of senior stakeholders. The ideal candidate will bring experience with managing change at clients, and an outstanding communication and relationship-building skills. This role demands strategic agility, cultural sensitivity, and a proactive mindset to drive alignment and sustained impact across the global network.

As a Manager, you will liaise directly with your clients responding to a range of technical queries, drawing both on your own expertise and identifying when additional input is required from more senior colleagues. You will lead teams and supervise the work of junior staff. You will also have performance management responsibilities for a small number of employees.

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.

We are winning new clients and are rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway platform. This is an exciting time to be part of our GCT team at KPMG where reimagining tax is a strategic priority for our UK and Global business.  We have a diverse client base, from mid-market to FTSE listed groups, from public sector to real estate to financial services. The role involves working on clients of all sizes and across a wide range of sectors. 

MS Dynamics CE Solution Architect

About us

KPMG Microsoft Business Solutions a growing Microsoft Dynamics Practice delivering world class solutions in ERP, CRM, and e-Commerce. Our solutions are focused on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 products including (CRM & ERP). Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. They embrace all departments of a company from finance to manufacturing to customer relationship management, HR, and sales, in one single system.

About the Role:

The Dynamics CE Solution Architect is a core team member of KPMG customer delivery of Microsoft Dynamics 365 cantered solutions. The CE Solution Architect should have extensive experience across all phases of enterprise Dynamics CE projects. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, managing onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused on Dynamics CE functionality, Power Platform, and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff.

This role is an important element of KPMG Microsoft Business Solutions’ delivery of Microsoft Dynamics 365 CE projects. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.

Responsibilities:

• Contribute to the delivery of high-quality business and software solutions to our clients using your knowledge of Dynamics 365 CE functional capabilities working closely with client teams and business stakeholders
• Lead, organise, manage, and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and delivery team(s)
• Ownership for the delivery of high-quality business and software solutions to our clients using their deep understanding of Dynamics 365 CE functional capabilities
• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements
• Interface effectively with other members of the delivery team and the solution Architect to ensure that the Power Platforms solution meets client’s requirements
• Strong contribution to the wider CE practice by defining training needs within the team and coaching or mentoring other team members
• Identify business/project risk and mitigate or communicate as necessary
• Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations 
• The creation of high quality and sustainable client solutions and project documentation including support for testing activities
• Deliver all consultancy and configuration work according to KPMG project methodology, ensuring that all software applications are implemented successfully according to the project plan: on time and on budget
• Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations
• Delivery of end-user training to clients and colleagues where applicable
• Meet and exceed customer expectations of business knowledge, skills, and behaviour
• Identify business/project risks and mitiga