KPMG Business Services Apprenticeship programme

Gain hands-on experience, transferable skills and a nationally-recognised qualification

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Why a KPMG Business Services Apprenticeship?

The KPMG Business Services Apprenticeship is a two-year programme where you’ll be fully supported with guidance from KPMG teams as well as our external training provider in everything there is to learn about Business Services.

KPMG’s Business Services (KBS) function is the engine room of KPMG. KBS is structured around three groups – Business Partnering (providing strategic support and insight to business leaders), Centres of Expertise (deep specialist expertise and delivery of transformation initiatives) and Operational Excellence Hubs (delivering of services and support that keeps our business running efficiently).

This apprenticeship sits within the Operational Excellence Hubs (OEH). OEH is an innovative, agile and collaborative function that delivers services to support our client-facing colleagues in the delivery of their work. OEH supports the business through a variety of specialist teams, who work collaboratively to support the business to run smoothly – dealing with customer queries, running day-to-day operations, managing records, generating reporting and providing executive assistant and administrative support.

Those joining this programme will be based from our Watford or Birmingham offices, specifically within the Administration Services KPMG (ASK) team and will undertake structured work, activities and project opportunities across our OEH function. This varied experience will provide a unique and exciting opportunity to learn about the breadth of support being provided to enable our colleagues and clients to succeed. On completion of your first foundation year, you will have the opportunity to specialise within an OEH team.

Throughout the apprenticeship, you’ll develop a host of core skills to help you succeed in the workplace. From delivering and working on projects, developing a customer focused mindset and learning how to work as part of a professional team. We’ll make sure you have the support you need to take on new challenges and thrive within a professional workplace environment.  You’ll have the opportunity to understand the work the teams do, build a diverse range of experiences and grow successful networks - whilst working on anything from the recruitment of new talent to the provision of administrative support.

All apprentices will work towards the Level 3 Business Administration Apprenticeship – a recognised qualification that enables the development of core business skills and knowledge; including project management, business regulation and personal development.

Programme summary

Programme overview

Capability: KPMG Business Services

Programme length: 2 years

Qualifications: Level Three Business Administration Apprenticeship

Entry requirements

Standard entry requirements - UK

  • Minimum 5 GCSEs at A* – C or at 4 – 9 (inc. English Language and Maths)

Standard entry requirements - Scotland

  • Minimum 5 Standard Grades at Grades 1 – 3 (inc. English Language and Maths)

Key skills

  • Able to work collaboratively and can build positive, constructive business relationships
  • Take accountability for delivering high quality, accurate work
  • Self-motivated and can organise own workload to ensure effective delivery of engagements and projects
  • Strives to continually improve
  • Curious about how businesses operate, with the ability to critically evaluate and interpret different data and information sources
  • Forward-thinking and keen to learn and understand regulation
  • Able to demonstrate resilience when overcoming challenges and during busy times
  • Able to expand customer service skill set

Training and development

When you join us, you can expect to carry out work and studies that are both challenging and rewarding. You’ll undertake an induction programme and have regular training sessions to develop your professional skills e.g. presentation skills, resilience, project management and team working.

The onus is on you to take ownership of your studies and help shape your learning. The programme is delivered by BPP, our chosen specialist Tuition provider via a blend of online learning, recorded courses and face to face workshops where appropriate. Alongside your formal tuition programme, you will have access to a BPP coach who is on hand to guide you through each stage of your learning journey, providing you with clear aims and objectives.

The structure of the programme spreads your work and study over the course of 15 months. You’ll study 6 modules ranging from Understanding Business and Organisations to Introduction to Project Management. The programme finishes with an end point assessment once you have completed all of the knowledge, skills and behaviours.

KPMG is dedicated to helping ensure you have the best chance of passing your exams, and therefore have a Professional Qualification Training and Accreditation team who support KPMG apprentices, online portal content and live and recorded additional study sessions - which means there is a form of support for your every need.

Additional important information

Whilst you will apply to a specific office location, you will likely be required to work flexibly across the region, at KPMG offices, engagement sites and with varying levels of home working.

Please note, if you have started or obtained a degree (or equivalent) in a similar field to the professional qualifications provided on the programme, please contact the Student Recruitment team to check your eligibility before making an application.

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