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Frequently asked questions

I need help with:

Experienced professionals

Question: What locations are available in the UK?

Find out more about KPMG's UK office locations.

Answer expanded: Find out more about KPMG's UK office locations.

Graduates

Question: Once I select a programme can I choose to change?

No - we believe all programmes at KPMG are of equal value and therefore once you have opted for a programme this will be the one you pursue. Therefore it is especially important you look into what you want to gain throughout your career at KPMG and how the qualifications you'll work towards fit within this. 

Answer expanded: No - we believe all programmes at KPMG are of equal value and therefore once you have opted for a programme this will be the one you pursue. Therefore it is especially important you look into what you want to gain throughout your career at KPMG and how the qualifications you'll work towards fit within this. 

Graduates

Question: What happens if I fail my exams?

KPMG values its people. We give our trainees the best support available prior to the exams and so our exam failure rate is low. However, in the event that trainees do fail on their first attempt they are given the opportunity to resit, and a review is done to establish why this has happened. Each trainee is treated as an individual and given the support to move forward. In a small number of cases trainees may see their employment contract end if they fail their exams outside of the targets set by KPMG. We consider our terms on resits to be more generous than those across most professional services firms. That's why it is so important to choose an employer like KPMG who invests in getting you through your exams and provides proactive, tailored support to help you achieve success.

Answer expanded: KPMG values its people. We give our trainees the best support available prior to the exams and so our exam failure rate is low. However, in the event that trainees do fail on their first attempt they are given the opportunity to resit, and a review is done to establish why this has happened. Each trainee is treated as an individual and given the support to move forward. In a small number of cases trainees may see their employment contract end if they fail their exams outside of the targets set by KPMG. We consider our terms on resits to be more generous than those across most professional services firms. That's why it is so important to choose an employer like KPMG who invests in getting you through your exams and provides proactive, tailored support to help you achieve success.

Graduates

Question: Do I have to contribute towards the cost of my training?

No. KPMG pay for all costs associated with attending courses for your first attempt at an exam. We also pay for all fees for a first attempt levied by your chosen professional institute.

Answer expanded: No. KPMG pay for all costs associated with attending courses for your first attempt at an exam. We also pay for all fees for a first attempt levied by your chosen professional institute.

Graduates

Question: My question has not been answered within the FAQs, how can I get in touch?

Please contact us on 0800 328 5764 or email graduate@kpmg.co.uk.

Answer expanded: Please contact us on 0800 328 5764 or email graduate@kpmg.co.uk.

Graduates

Question: I am experiencing technical difficulties when sitting the online assessments, what should I do?

Please contact us on 0800 328 5764 or email graduate@kpmg.co.uk.

Answer expanded: Please contact us on 0800 328 5764 or email graduate@kpmg.co.uk.

Graduates

Question: I have forgotten my password, can I reset this?

Please follow the link to your profile and on the login page, click on the Forgotten Password link. This will direct you to reset your password.

If you continue to experience difficulty, please contact us on 0800 328 5764 or email graduate@kpmg.co.uk.

Answer expanded: Please follow the link to your profile and on the login page, click on the Forgotten Password link. This will direct you to reset your password. If you continue to experience difficulty, please contact us on 0800 328 5764 or email graduate@kpmg.co.uk.

Graduates | Undergraduates

Question: I’ve seen a website offering assistance through your recruitment process, should I pursue this?

We are aware that there are providers selling guidance and assistance on how to complete our assessments. We have no relationship with, and do not endorse, any of those providers. On this website you'll find access to hints and tips on our recruitment process, opportunities to sign up to events to find out more and talk to our recruiters. We encourage applicants to use these channels available. Please also be advised that we conduct periodic reviews of applications to identify any fraudulent candidates or activity and there are elements of our online assessments that are retested at our Virtual Launch Pad.

Answer expanded: We are aware that there are providers selling guidance and assistance on how to complete our assessments. We have no relationship with, and do not endorse, any of those providers. On this website you'll find access to hints and tips on our recruitment process, opportunities to sign up to events to find out more and talk to our recruiters. We encourage applicants to use these channels available. Please also be advised that we conduct periodic reviews of applications to identify any fraudulent candidates or activity and there are elements of our online assessments that are retested at our Virtual Launch Pad.

Graduates

Question: How should I prepare for the assessments?

Visit our Applying to KPMG web pages to access hints and tips on our recruitment process, plus opportunities to sign up to events to find out more and talk to our recruiters. We encourage applicants to use these channels available.

Answer expanded: Visit our Applying to KPMG web pages to access hints and tips on our recruitment process, plus opportunities to sign up to events to find out more and talk to our recruiters. We encourage applicants to use these channels available.

Graduates

Question: If I am unable to complete the assessments within the given timeframe, what should I do?

When submitting your application, please be aware that you will need to sit up to two online assessments, which have to be completed within the number of calendar days specified in your email invitation from the point of receiving the invitation. If you are aware of extenuating circumstances that may not allow you to complete within the time specified, please notify us immediately upon receiving the invitation to complete the online assessment. Please do not wait until the end of the time allowed to contact us.

Answer expanded: When submitting your application, please be aware that you will need to sit up to two online assessments, which have to be completed within the number of calendar days specified in your email invitation from the point of receiving the invitation. If you are aware of extenuating circumstances that may not allow you to complete within the time specified, please notify us immediately upon receiving the invitation to complete the online assessment. Please do not wait until the end of the time allowed to contact us.

Can't find what you're looking for?

If you didn't find the information you needed in our FAQs above, you can contact our recruitment teams using the details below.

Graduate and Undergraduate enquiries

graduate@kpmg.co.uk

0800 328 5764

facebook.com/KPMGRecruitment
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