Role Overview

The KDN Global Solution Architect, ServiceNow is crucial for driving KPMG's ServiceNow strategy across the EMA region and beyond. It involves supporting key deals, leveraging global delivery centers, and shaping the talent and location strategy for ServiceNow capabilities worldwide. The role holder will define solution architecture, develop standards, and contribute to winning client propositions through product-based solutioning, fit-gap analysis, and automation opportunities. This highly visible position offers global exposure within the KPMG network and plays a key role in achieving the firm's strategic goals for ServiceNow.

KDN Tax & Legal’s (solutions (e.g. Indirect Tax Compliance, Global Mobility Services and Legal Managed Services.) operate  like a sub-function department of up to 1000 staff across 5 different geographies. The KDN Global Solution Lead  acts like a “mini-CEO” of the respective KDN Solution.  In that capacity, a KDN Global Solution Lead is accountable for the overall business performance of a solution, including quality, client centricity, technology and process innovation, and its P&L.  The role is part of the T&L COO organization to ensure consistency across solutions, and is then “attached” to a specific solution(s).  

The Solution Performance Operations Senior Manager will partner with the Solution Lead to optimize performance and drive transformation. Your expertise will be key in executing critical business performance strategies.

The role of the Solution Onboarding Cross-functional TOM Lead is to support the solution onboarding program centrally across all KDN functions i.e. Audit, Tax and Advisory. It will support KDN leadership, central teams, delivery centers to align on priorities to onboard solutions. The responsibility of the role is to drive requirements gathering phase for solution and working for through Target Operating Model Blueprint aligned with KDN strategy for all new solutions. The focus of the role will be drafting and improvising a repeatable methodology with supporting documentation/assets to drive TOM Blueprint. Additionally, it will be to implement and track KPI's on the performance of the solution onboarding process; identify, validate and implement process improvement initiatives to streamline solution onboarding process.

The role of the Solution Onboarding Cross-functional TOM Lead is to support the solution onboarding program centrally across all KDN functions i.e. Audit, Tax and Advisory. It will support KDN leadership, central teams, delivery centers to align on priorities to onboard solutions. The responsibility of the role is to drive requirements gathering phase for solution and working for through Target Operating Model Blueprint aligned with KDN strategy for all new solutions. The focus of the role will be drafting and improvising a repeatable methodology with supporting documentation/assets to drive TOM Blueprint. Additionally, it will be to implement and track KPI's on the performance of the solution onboarding process; identify, validate and implement process improvement initiatives to streamline solution onboarding process.

About KPMG Delivery Network

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary

The KDN Office of the General Counsel (OGC) is responsible for managing the organisation's global legal and regulatory risk. The OGC is expanding by seeking an experienced commercial and/ or regulatory lawyer who will deliver practical and business-focused legal advice to our business and corporate services partners and work collaboratively with other KPMG network firms worldwide. This is a sophisticated generalist role with some regulatory responsibilities.

How you will make your mark

• Provide legal support on a wide range of legal and regulatory matters for a global professional services organisation.
• Advise on day-to-day matters including contracts, corporate governance, technology, privacy and data security, regulatory compliance and other commercial, regulatory and related issues which arise.
• Support HR on complex employment law issues