• A strong delivery track record in Oracle Financial Consolidation and Close implementations (Oracle FCC) who can leverage business and technology-based solutions to deliver outcomes for our clients.
• System design and delivery, including release management, integration management, data migration strategy and management.
• Prior consulting experience on delivery financial consolidation and close processes for customer across different industries is a preferred requirement
• An understanding of Financial Services Organisation’s Target Operating Model, Process & Controls, Organisation Design, Change Management and Business Readiness is needed.

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people: their different perspectives, experiences and backgrounds. From our inclusive leadership strategy, to our diversity and inclusion targets – we are making bold changes to who we are and what we do. Be part of it.

KPMG's Employment Solutions practice is a dynamic and successful area of our business and provides the opportunity to develop relationships with clients across a range of sectors and size as you deliver advice in areas such as governance (including all aspects of PAYE, payroll, NMW, holiday pay, CIS compliance), employment status including IR35/off payroll workers, reward and benefit planning.

An opportunity exists for a Senior Manager in our national team. 

Role: Manager-Insight Transformation, Research & Analytics

Location: Any UK, within occasional commuting distance from London, Leeds or Manchester

Why Join KPMG as a Manager-Insight Transformation, Research & Analytics?

This role sits in the Insight team, within the Customer & Ops practice at KPMG.

The team is responsible for capturing, organising and analysing customer data signals to help our clients drive growth through a better understanding of their customers, to drive impact and improve the reputation and efficiency of the Insight function within a business. The Insight team does this through 2 propositions: -

Voice of Customer (VoC): Programmes that continuously capture, analyse and act on customer feedback to drive enterprise decision=making.

Our role is to design, implement and deliver these programmes-Insight Transformation: Helping clients leverage AI to transform how they operate and activate insight to improve performance and effectiveness.

What will you be doing?

As a Manager within the Customer team, and specifically the Insight team, the candidate will be responsible for-Helping to translate the Insight Transformation proposition into structured, repeatable programmes and delivery playbooks that can be deployed consistently across clients

• Supporting business development by contributing to proposals, solution design, scoping and costing for Insight Transformation engagements
• Designing futurestate insight operating models (processes, governance, roles, data/tech enablers) for client insight functions.
• Working with clients to help build transformation roadmaps that sequence people, process, data, technology and change activities into a coherent delivery plan
• Planning and running insightfunction diagnostics (interviews, documentation review, maturity assessments) and synthesising findings into prioritised recommendations.
• Developing and continuously improving internal methods, templates and reusable assets so the Future of Insight proposition can be delivered at scale.
• Leading onshore and offshore teams to deliver high quality client engagements.
• Owning responsibility for the financial management of client engagements
• Acting as a role model to upskill junior and non-insight trained team members
• Developing client relationships to enhance the reputation of KPMG as an advisor of choice and identify further client opportunities in the Customer & Operations team.

What will you need to do it?

• Background in strategy/transformation consulting, including organisational design
• Strong research and analytics capability (survey design, sampling, methodology, data analysis, project management
• Proven project management skills, handling multiple workstreams within complex programmes.
• Experience leading and motivating teams to deliver highquality outputs on time and within budget.
• Ability to derive insights from data and communicate them clearly through compelling storytelling and visualisation.
• Familiarity with VOC tools (e.g. Medallia, Qualtrics, Power BI) and their ongoing management
• Solutions-focused mindset with strong presentation and stakeholder engagement skills.
• Confident in providing thought leadership and advising clients on strategic direction.
• Understanding of AI applications in insight generation and VOC optimisation.
• Experience in business development, including proposal design and costing

Personal Attributes

Passion for insight and data-driven decision-making AI first mindset, with interest in promoting and embedding AI across teams</

At KPMG we want to build and maintain positive and constructive relationships individually amongst our people, and collectively between the firm and our people. We believe that a positive climate in the workplace enables greater employee engagement and commitment, with a positive impact both on employee well-being and business outcomes.

Now is a great time to join us and be part of our new expert ER Function firmly anchored around our firm-wide values. The team will be responsible for end-to-end case management and for coaching / upskilling the business to more effectively address ER matters in the business line

We are introducing a best practice tiered approach to service delivery, including self-service for generic questions and effective triaging of incoming concerns promoting routes to resolution outside of formal cases. We have a separate team within the ER function responsible for formal investigations

By firmly anchoring Employee Relations expertise in the ER function, we are professionalising the service and creating tangible and rewarding career opportunities for ER professionals

We are committed to continuous improvement so that we can evolve our Employee Relations (ER) services and support mechanisms to be the best they can be, encouraging open communication, ensuring our colleagues can thrive both professionally and personally and building trust within our organisation. 

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

The Financial Services (FS) Reward practice at KPMG is a dedicated team that provides reward solutions to both UK and non-UK headquartered FS clients. The FS Reward Practice sits within the wider KPMG UK Reward practice, which has grown rapidly in recent years. This role offers candidates the opportunity to join a business area which has wider leadership support to build upon its success and continue to grow.

We are looking for talented and driven Reward specialists who are excited by the opportunity to be a key part of this exciting journey. The successful applicant will want to be involved in business development activities, including client proposals, internal and external presentations and writing material on technical and other matters. Personality fit is all – we want people who will enjoy and are not afraid by the journey. In turn, we can offer unparalleled opportunity to learn and grow.