Job Title:  Manager – Legal Business Services

Role Overview
As a Manager in KPMG’s Legal Business Services (LBS) team, you will lead client delivery across legal transformation projects, driving innovation in contract management, legal technology, and operating model design. You will play a pivotal role in helping clients embed legal into business processes, harnessing AI and automation, and redesigning their legal supply chains.

This is a client-facing leadership role, with responsibility for scoping, designing, and delivering engagements, as well as developing our propositions and helping to grow the LBS business.

What you will do

• Lead client engagements, from diagnostics to delivery, applying our methodologies.
• Design target legal operating models and implement transformation roadmaps
• Oversee legal technology implementation projects, ensuring effective integration into enterprise systems (e.g. CLM, AI, Matter and Spend Management)
• Drive managed services design and transition, enabling scalable delivery of contracting and legal processes.
• Facilitate client workshops to capture requirements and prioritise initiatives by value, risk, and feasibility.
• Contribute to business development through proposals, thought leadership, and pre-sales support.

Leadership & Management

• Manage multi-disciplinary engagement teams, ensuring high-quality delivery and adherence to KPMG standards.
• Mentor and coach junior team members, contributing to their development and the growth of the practice.
• Collaborate across KPMG service lines and global teams to deliver integrated, cross-functional solutions.

Skills & Experience

• Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
• Proven experience in leading delivery of transformation projects (e.g. CLM, operating model, process redesign).
• Strong understanding of project management methodologies (Agile and traditional).
• Demonstrated ability to engage senior stakeholders and build lasting client relationships.
• Experience with legal technology platforms (e.g. Ironclad, CPAI, DocuSign CLM, iCertis, SirionLabs, Wolters Kluwer, Harvey) is desirable.

We are looking for seasoned GBS practitioners to join us and help grow our GBS advisory practice in the UK, to shape and articulate the GBS/SSC strategy and value proposition to C-level and VP level clients.

You'll design and develop GBS/SSC shared services operating models for our clients across various corporate functions such as finance, HR, IT, supply chain/logistics, procurement etc including governance and service management capabilities, along with the service catalogues and service level agreements, and apply leading practice end to end process expertise in one or more core finance, HR, IT, supply chain/logistics, procurement or other corporate functions in order to design and implement new re-engineered processes in a Shared Services or Business Process Outsourcing operating model  

Tax Transformation ERP – Manager

We are looking for talented Managers to join us in Canada Square, London (although flexibility on location will be considered) with experience in a broad range of areas including:

• Tax transformation experience – the ability to analyse tax requirements, design tax processes and implement tax technology solutions
• Strong and practical ERP finance and tax experience, specifically in SAP S4 HANA, Oracle or Workday, as a foundation for tax processes
• Experience of design and configuration of ERP systems for tax purposes
• Experience of implementing VAT determination engines and bolt-ons, such as Vertex O-Series, Thomson Reuters OneSource Determination, or Meridian VAT Add-On
• Tax technology implementation experience, including requirements gathering from a tax, IT and users and creating and reviewing design documentation
• Tax process knowledge, for example indirect tax, direct tax and/or transfer pricing
• Familiarity with end-to-end finance processes (Accounts Payable, Accounts Receivable, Record-to-report) and their integration with tax
• Advising on appropriate tax technology to support compliance and reporting processes
• Project management
• Client and engagement management

Roles & Responsibilities:

• Project managing the overall delivery of global and large tax transformation and technology projects, often as part of a wider finance transformation program
• Helping clients to design, build and deploy ERP and tax automation solutions which are designed for Tax
• Supporting our clients understand the importance of Tax, the optimal way to address tax requirements in their countries and the value that it can bring
• Working together with our other Tax Transformation colleagues as well as other groups in KPMG such as Consulting
• Helping clients develop robust global governance and process frameworks
• Develop our service offerings and service delivery models
• Establishing and maintaining strong client relationships with both existing and new clients
• Line manage assistant managers and graduate trainees and overseeing output of offshore resource in order to deliver client projects;
• Identify opportunities to identify additional services that the client may need and liaise with subject specialists.
• Coaching and technical support for other team members.
• Follow KPMG best practice and policy.

Knowledge and Experience:

• Awareness of technology and automation to drive efficiency, risk management and value
• Experience in process, risk and controls design
• Excellent interpersonal skills with strong oral and written communication skills Communicates with impact, in a way that is open, honest, consistent and clear
• Takes personal responsibility and accountability for own work. Sustains a high level of drive, shows enthusiasm and a positive attitude when coping with pressure at work
• Analyses problems, identifies core issues, investigates, evaluates and integrates information
• Builds the reputation of KPMG through the quality of work, knowledge and experience 
• Awareness or experience of tax and accounting compliance processes (e.g. Direct/Indirect tax returns, statutory accounting).

Global Compliance & Transformation (our Team)

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. 

KPMG’s Powered Enterprise is the world-class accelerated Enterprise Business Transformation framework for cloud-based solutions that covers all 6 layers of a customer’s Target Operating Model. It supports customers to make better and faster decisions that drives positive business outcomes, reduces implementation effort while improving ROI. It combines our leading business consulting practice, technology capabilities and insights into a complete solution for intelligent enterprises.

The Powered Apps teams are communities of business and technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model. The teams use their functional knowledge and experience (e.g. Finance, Supply Chain, Procurement), technology expertise (S/4HANA, CFin, RISE, BTP, MDG, etc.) and SAP SaaS applications (Ariba, SuccessFactors, etc.) to enable customers run successful business transformation programmes enabled by SAP technology.

At KPMG we have re-imagined careers in Global Compliance & Transformation (GCT). A key focus for KPMG’s GCT team is to help multinational groups and financial services clients manage their global tax compliance, reporting and statutory accounting obligations, through outsourcing, co-sourcing, transformation and technology. 

Our clients leverage KPMG’s compliance and transformation expertise and technology to drive better visibility, greater efficiency and improved risk management across their organisation.  Ultimately we prepare groups for the future of digital compliance helping them develop a sustainable, technology- enabled and holistic future state operating model.