ServiceNow HRSD Consultant - Manager (109159)

Base Location: London or Manchester

KPMG UK offices | KPMG UK

The KPMG Powered Enterprise function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build and operate flexible technology enabled solutions for clients to help them solve the most complex business problems and transform their operations. These clients trust us to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Powered Enterprise function as ServiceNow HRSD Consultant – Manager?

Powered Enterprise is KPMG’s world-class accelerated Enterprise Business Transformation approach for cloud-based solutions that uses pre-designed back-office leading practices and KPMG’s six layer Target Operating Model. It enables clients to make better, faster decisions, resulting in a quicker implementation and a faster path to Return on Investment. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight into a complete solution for an effective back-office. 

As our Powered HR practice continues to grow, we are looking for a ServiceNow HRSD Manager / / HR Process Lead with experience configuring ServiceNow HRSD to join our team.

The Technology Implementation Manager will support the adoption and implementation of KPMG’s compliance technology platform across both the UK and EMA firms. You will manage innovation through automation and transformation, analytics, and data driven solutions, enabling multinational clients to achieve global tax and accounting compliance with greater efficiency, accuracy, and control. 

The successful candidate will be expected to:
•    Developing lasting client relationships and actively building a network and range of experience to help address client needs 
•    Provide compelling and well thought out solutions to problems of moderate complexity Experience of implementing at least one module of the relevant cloud platform with Oracle, so you can bring your learnings to the client about what did (or didn’t!) work •    Leading client facing meetings and facilitation of workshops with larger groups of client teams 
•    Lead an offshore team to design, configure and test a module or process area to successful deployment for a client Developing end to end solutions using the best of good industry practise combined with understanding the optionality available within the product. 
•    Liaise with stakeholders across Powered HR, cross collaborating with other teams across Powered HR, ensuring opportunities are shared and explored to maximise our offering to clients.
•    Be a role model to the wider team by showcasing our values and principles, leading from the front and by example.
•    Assisting with goal development and coaching of staff to enable the growth of the junior management team within our practice.

We are a team of 300+ technologists providing technology enablement services and solutions across the Tax and Legal business. This business has 2,500 tax & legal professionals covering multiple disciplines. We serve many thousands of clients and private individuals by providing a modern, market-leading suite of technology solutions that provide an efficient digital experience from routine to complex tax advice depending on client’s situation.

Tax is highlighted frequently as an industry where generative AI will have a significant impact on how services are provided. You will be working as a team at the forefront of navigating that change and redefining the way in which tax is determined in the UK and globally, making sure people and companies pay the right amount of tax with the minimum amount of effort.

The Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients.