This is a director-level role with responsibility for operations, managing a team on a day-to-day basis, and reporting to the Head of Marketing and Communications.

We are seeking a dynamic and experienced Senior Manager for a pivotal 12- to 24- month assignment within our Global Quality & Risk Management (GQRM) team. This role will align to our European & Middle Eastern global region and will be instrumental in supporting a high-profile effort to deploy KPMGI’s new globally centralized Client Acceptance and Continuance (CAC) solution – a key strategic initiative. The role will report to the GQRM – CAC Deployment lead with the primary remit of driving timely support and adoption of the globally defined solution across the region.

Role Summary

• Working with the Global Consumer, Retail and Leisure Sector Head, you will support in:
• Driving strategic growth across the Consumer, Retail and Leisure sector
• Promoting our brand in the market
• Publishing strong points of view and compelling thought leadership
• Being the market voice in solution development and leading on development and execution of bridge campaigns for the sector

Supporting and holding to account Global Lead Partners and Country leaders within the Consumer, Retail and Leisure sector for growth.

Job Title: Legal Business Services - Assistant Manager

Role Overview
KPMG’s Legal Business Services (LBS) team helps clients transform their legal and contracting functions to be fit for the future. We bring together Legal Operations Consulting, Legal Technology Integration, and Legal Managed Services to enable clients to embed legal directly into enterprise workflows, powered by AI, automation, and redesigned operating models.

We are seeking talented Assistant Managers to support delivery of transformation projects across industries. This is an exciting opportunity to contribute to a rapidly growing area of KPMG, gaining exposure to cutting-edge legal technology, new operating models, and managed services.

What you will do

• Contribute to multi-disciplinary engagements, taking ownership of workstreams within legal operating model, legal technology, and managed services projects.
• Provide subject matter expertise and market insights on legal transformation and AI-enabled contracting.
• Support the design and delivery of transformation roadmaps structured around our methodologies.
• Assist in developing go-to-market strategies, methodologies, and collateral, as well as alliance partner relationships.
• Act as a connector across KPMG service lines (e.g. Finance, Procurement, CIO Advisory, Risk, People & Change) to deliver integrated solutions.
• Support development of quick wins for clients such as template rationalisation, playbook creation, and CLM process mapping.

Leadership & Management

• Report to Managers and Senior Managers, supporting the growth of our service offerings and methodologies.
• Contribute to building team culture, mentoring junior colleagues, and embedding continuous improvement.
• Support business development, marketing, and knowledge capture to strengthen LBS’s positioning in the market.

Skills & Experience

• Strong consulting toolkit, with experience in process mapping, gap analysis, and stakeholder workshops.
• Excellent communication skills and the ability to manage internal and external stakeholders effectively.
• Familiarity with legal operations, legal technology, or managed services is desirable.
• Project management experience (formal qualifications advantageous but not essential).
• Commercial acumen and the ability to deliver high-quality outcomes on time and to budget.

Job Title:  Manager – Legal Business Services

Role Overview
As a Manager in KPMG’s Legal Business Services (LBS) team, you will lead client delivery across legal transformation projects, driving innovation in contract management, legal technology, and operating model design. You will play a pivotal role in helping clients embed legal into business processes, harnessing AI and automation, and redesigning their legal supply chains.

This is a client-facing leadership role, with responsibility for scoping, designing, and delivering engagements, as well as developing our propositions and helping to grow the LBS business.

What you will do

• Lead client engagements, from diagnostics to delivery, applying our methodologies.
• Design target legal operating models and implement transformation roadmaps
• Oversee legal technology implementation projects, ensuring effective integration into enterprise systems (e.g. CLM, AI, Matter and Spend Management)
• Drive managed services design and transition, enabling scalable delivery of contracting and legal processes.
• Facilitate client workshops to capture requirements and prioritise initiatives by value, risk, and feasibility.
• Contribute to business development through proposals, thought leadership, and pre-sales support.

Leadership & Management

• Manage multi-disciplinary engagement teams, ensuring high-quality delivery and adherence to KPMG standards.
• Mentor and coach junior team members, contributing to their development and the growth of the practice.
• Collaborate across KPMG service lines and global teams to deliver integrated, cross-functional solutions.

Skills & Experience

• Strong consulting or professional services experience, ideally with exposure to legal, contracting, or compliance.
• Proven experience in leading delivery of transformation projects (e.g. CLM, operating model, process redesign).
• Strong understanding of project management methodologies (Agile and traditional).
• Demonstrated ability to engage senior stakeholders and build lasting client relationships.
• Experience with legal technology platforms (e.g. Ironclad, CPAI, DocuSign CLM, iCertis, SirionLabs, Wolters Kluwer, Harvey) is desirable.