We are seeking a highly motivated, agile and experienced Quality & Customer Experience Support Lead to be responsible for ensuring the quality and effectiveness of critical processes in Risk Operations.

This role will be instrumental in identifying opportunities for improvement, maintaining the highest standards of quality and promoting excellence by driving a Right First-Time culture.

If you are passionate about quality and have a keen eye for detail, coupled with a strong understanding of business processes, this role is for you.

This role sits within the Operational Excellence Hubs (OEH). OEH is an innovative, agile and collaborative function that provides services to support our client-facing colleagues in the delivery of their work. OEH supports the business through a variety of specialist teams, who work collaboratively to support the business to run smoothly.

The Credit Management department is part of OEH Finance. You will be joining a team that provides vital credit control support to the Business, working with a wide portfolio of blue-chip companies, providing high level credit control administration and support, delivering excellent customer service on a variety of tasks and activities and enabling customers to focus on their core business objectives contributing to KPMG’s goal of driving growth through operational excellence.

• KPMG Law wishes to hire a Senior Manager  - with experience in the real estate sector and experienced in the development and integration of legal technology to enhance service delivery. 
• KPMG is planning to launch a global real estate portfolio management solution during 2026. The candidate will work closely with the KPMG Law UK Real Estate team to undertake the initial design and testing of the solution before launching across the broader network.
• The KPMG Law UK real estate team started in December 2013 and is now 9 strong including 3 Partners with further growth plans during 2025/2026 already acting on repeat investment, development and asset management mandates for private equity funds, sovereign wealth clients and listed property funds.
• KPMG already has established real estate capabilities across multiple countries and the candidate will be required to liaise with senior lawyers in those countries as the solution scope is broadened. The candidate will also assist with the project management of the roll-out and the implementation of specific client solutions.
• As this sector is known to lack diversity, KPMG is dedicated to considering diverse profiles for this role.
• The ideal candidates are likely to come from law firms but candidates from competitor firms or in-house will also be considered.

KPMG Law is seeking a junior to mid-level corporate lawyer to join its expanding team in Manchester.

The Team
KPMG Law is a disrupter in the legal services industry offering legal advisory services combined with new law and technology driven offerings and multi-disciplinary solutions, inside a leading global professional services firm.
The successful candidate will have experience across M&A and corporate restructurings gained at a national practice and be: 

• an entrepreneurial self-starter who is excited by the opportunity to provide multi-disciplinary legal services in a different environment and manner while delivering a great service to clients

• able to understand the legal solution within the wider picture and who is keen to become a more rounded business adviser

• a driven and proactive team player who enjoys working with people from different backgrounds and disciplines 

• a relationship builder who can spot and develop new opportunities and client relationships both within the KPMG network and externally

• a good technical lawyer

The role will involve:

• providing corporate legal advice on a broad range of client solutions spanning corporate reorganisations, mergers and acquisitions, equity investments, joint ventures and equity incentive arrangements

• building relationships with other KPMG teams and KPMG clients to develop and provide multi-disciplinary solutions

• project managing and driving projects to conclusion

It is expected that the successful applicant will be an English-qualified solicitor with a minimum of 1 years’ PQE experience, gained in the UK at a reputable firm (but applicants with other suitable experience will also be considered). Strong academic, technical, and personal skills are essential.

Disputes Manager

At KPMG, our values define who we are and the way we do business. As a leading professional services firm, we know that our strength and capability come from our people – their different perspectives, experiences and backgrounds. From our inclusive leadership strategy to our diversity and inclusion targets – we’re making bold changes to who we are and what we do. Be part of it.

The Legal Services Team sits within KPMG Tax. Its establishment flows naturally from KPMG’s long history of successfully delivering multidisciplinary services to clients. Its vision is to be the legal adviser of choice for KPMG’s clients when it comes to their people, corporate structures, internal arrangements, regulatory requirements and disputes with HMRC. KPMG is now regulated by the SRA as a multi-disciplinary practice.
Core corporate, commercial and employment law teams, and a market leading tax litigation team, are already in place. Over the next few years, these teams will grow and Legal Services will expand into other areas of law that fit within its vision and the needs of KPMG’s clients.


KPMG Legal Services is for lawyers who are:

· Team players who enjoy working with people from different backgrounds and disciplines.
· Approachable people who are keen to develop personally and professionally, and to assist with the development of junior team members and build relationships.
· Lawyers with a passion for the law.
· Intellectually curious, open-minded and analytical people, with an eye for detail and pride in their work.
· Driven and proactive professionals who deliver a great service to their clients.
· Relationship builders who can spot and develop new opportunities both within the KPMG network and externally.
· Flexible people who are able to deal with a fluid, changing work environment.

Why you might want to join KPMG Legal Services:

· You can see the advantages of professional advice being provided within a multidisciplinary team.
· You are ambitious and perceive the wealth of opportunities presented by a start-up legal practice in a leading global professional services firm.
· You want the opportunity to develop client relationships and KPMG’s legal services capabilities.
· You are excited by the idea of being a founding member of a team that will grow significantly.
· You want to broaden your experience and become a more rounded professional.
· You want to achieve a sustainable work-life balance.


Role and responsibilities:

You will help the team with the following service offerings:
(i) Early legal and technical input into potential disputes with HMRC.
(ii) Reviewing a variety of ideas and situations and appraising for litigation risk.
(iii) Litigation in the Tax Tribunals, High Court, Court of Appeal, Supreme Court and ECJ

This will include:

(i) First drafts of pleadings such as notices of appeal and witness statements.
(ii) First draft correspondence, advice and reports.
(iii) Legal research.
(iv) Case management of ‘group litigation’ cases.
(v) Preparing for hearing including preparing bundles of documents and authorities.
(vi) Instructions to Counsel, attending Conferences and preparing settled notes.
(vii) General litigation support.
(viii) Delegation to junior team members.

Education and qualifications:

The applicant will be a tax litigation lawyer with experience in litigation and/or tax dealing with commercial clients.In addition, a successful applicant will have the ability to get up to speed quickly on tax technical matters and be keen to continue developing his/her legal skills and engage in new areas of work.
The applicant must be able to demonstrate his/her ability to build relationships with across KPMG or with clients