ServiceNow Director

At KPMG, you will bring your technology expertise and business acumen to map client challenges to innovative solutions, shape end-to-end transformational journeys, and deliver real business value.

In this role, you will lead exciting client engagements, drive sales and pre-sales activities, and maintain strong executive-level relationships. You will act as a leader for our teams, coach and mentor junior members, and contribute to our go-to-market activities by building the KPMG brand and being visible as a trusted advisor within the market and our alliance ecosystem. You will also play a key role in governance, ensuring compliance and quality are embedded in our sales approach.

This position is critical in shaping sales and pre-sales strategies, delivering impactful presentations, and demonstrating the value of solutions to prospective clients. The Director will also be instrumental in building and maintaining strategic relationships with key stakeholders, both internally and externally.

You will be responsible for driving revenue growth and market share, focusing on ServiceNow, Process and Automation solutions and services. We are looking for a proven leader with a strong track record of success in selling complex solutions across diverse industries.

Job Title/Req Number: Tech Risk Assistant Manager - SAP Controls (106701)

Base Location: London or Birmingham, plus network of 20 offices nationally: KPMG Office Locations

The KPMG Technology Risk Consulting function is a cornerstone of our business. Operating from London and Birmingham, we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as a Tech Risk Assistant Manager - SAP Controls? Technology Risk Consulting (TRC) is a fast growing department that currently consists of about 200+ professionals across different sectors of which roughly half are based in our Canary Wharf office in Canada Square in London. We have a mix of Sector, FS and IGH clients like BP, Booking.com, HSBC, LSEG, HMRC and NHS. Our engagements often take place in an international context which requires us to provide services across the globe, often in close cooperation with other KPMG offices.

Our services are of both an assurance and transformation in nature and include:

• General IT and ERP controls, design and implementation of GRC operating models and solutions, IT Security and Risk Management, control automation, design and implementation of SOX 404 control framework, design and implementation of controls for S/4 HANA programmes and Independent Project Assurance.

Within this team a key objective is to grow our capability and size of our SAP offerings into the market, as part of a wider strategic plan to grow our ERP & Business Systems team. The services we provide include External and Internal Assurance, Controls Transformation, Process Optimisation and GRC implementations. This work is delivered through stand-alone assignments, or as part of internal audit engagements.

Typical activities include:

• Responsibility for quality, value add and timely delivery of the overall output from client engagements.
• Scoping, financial management, managing delivery risk, production and review of deliverables.
• Building and managing excellent client relationships.
• Actively identifying and progressing business development opportunities, as well as managing sales activities such as proposal writing and assisting with client presentations.
• Coaching and developing team members on engagements.

Roles & Responsibilities:

• Provide consulting and advisory services to clients that operate SAP systems including SAP GRC Access Controls and Process Controls.
• Help clients enhance their SAP controls capability and increase control automation.
• Work stream lead / SME on SAP / GRC control and/or Data Analytics engagements.
• Building and managing excellent client relationships across a range of clients.
• Developing internal networks and maintaining excellent relationships with colleagues across KPMG, but in particular in the wider Advisory areas.
• Contributing to practice management, e.g. innovation, training, knowledge management.
• A good understanding of SAP and SAP GRC technology platforms.
• Ability to identify and assess complex SAP risks and controls, to relate them to the wider business environment and to express opinions clearly t

The Powered Apps teams are communities of technology focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support pre-sales activities and to develop improvement and extensions to the Powered Enterprise model. KPMG are growing their Powered Apps team to meet an ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience.

At KPMG, we support clients on their AI transformation journeys to drive profitability while mitigating reputational, operational, and financial risks. Our specialized Data & AI team leverages advanced analytical techniques and industrial-scale AI platforms to accelerate this transformation. Our projects span industries such as Financial Services, Retail, Public Sector, Healthcare, Energy, and Utilities, with a focus on extracting data insights, building AI models, and delivering value through engaging, data-driven stories.

Role Purpose

At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value.

The Role:

The Pre-sales Solution Architect is responsible for working closely with the UK sales and solutions teams to support pre-sales bids and deliver solution architecture engagements. This person must be comfortable engaging with both technical and non-technical stakeholders, from developers to C-suite executives. The role requires presenting complex solutions to diverse audiences, articulating business benefits, and driving growth for the MBS practice.