We are looking for an experienced Pre-Sales Solution Architect (Contact Centre as a Service)  to take on this role in our growing practice. The role involves implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

 We welcome data engineers with experience in cloud environments who are happy to bring their views and experiences into the team and add another dimension to our solutions. We need you to be enthusiastic and inquisitive about new technology with a desire to continuously improve data engineering practices.

 The Engineer would be expected to work as part of a client delivery team, working to the highest technical standards.

ServiceNow Director

At KPMG, you will bring your technology expertise and business acumen to map client challenges to innovative solutions, shape end-to-end transformational journeys, and deliver real business value.

In this role, you will lead exciting client engagements, drive sales and pre-sales activities, and maintain strong executive-level relationships. You will act as a leader for our teams, coach and mentor junior members, and contribute to our go-to-market activities by building the KPMG brand and being visible as a trusted advisor within the market and our alliance ecosystem. You will also play a key role in governance, ensuring compliance and quality are embedded in our sales approach.

This position is critical in shaping sales and pre-sales strategies, delivering impactful presentations, and demonstrating the value of solutions to prospective clients. The Director will also be instrumental in building and maintaining strategic relationships with key stakeholders, both internally and externally.

You will be responsible for driving revenue growth and market share, focusing on ServiceNow, Process and Automation solutions and services. We are looking for a proven leader with a strong track record of success in selling complex solutions across diverse industries.

MS Dynamics 365 F&O Lead Consultant 

The Microsoft Business Solutions (MBS) business unit at KPMG is looking for a Dynamics 365F&O Lead Finance Consultant with experience in all phases of large-scale enterprise Dynamics 365F&O projects.
The ideal candidate will possess a hands-on approach and proven experience in end-to-end implementations, combined with a strong understanding of Dynamics 365F&O process and procedures and practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, leading onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused around Dynamics F&O functionality and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff  This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm. 

Responsibilities:

• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Leading module workstream of full end-to-end D365 F&O implementations through all phases of the project life cycle
• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Ownership of the solution for a D365 module (SCM, Finance, Commerce, HR) , making design decisions and reviewing/creating solution documentation
• Solves and advises on complex problems with creative solutions 
• Delivery of end-user training to clients and colleagues where applicable
• Provide on-site support and assistance throughout delivery and go-live phases of project to client and more junior team members
• Advise client and delivery team members of scope (creep) and use of change control processes
• Demonstrate ability around upselling and understanding of additional company capabilities 
• Knowledge of product roadmap and the content of future releases of D365FO in the supply chain area and demonstrate changes/additions to team members
• Involvement in responding to RFPs and RFQs and other pre-sales activities as required
• involvement in further development of capabilities in D365 F&O product team
• Contribute to practice development activities and involvement in the creation and delivery of these to fellow colleagues
• Leads people and helps to grow them in their role
• Promotes the Values of our company 
• Performance manage two or more junior members of product team
• Ensure timely completion of internal processes and mandatory training
• Carry out additional duties as may occur from time to time as instructed and agreed by Directors
• Represent KPMG MBS in a professional and positive manner at all times

Requirements: 
Qualifications and Skills 

• Proven experience with Dynamics 365 for Finance and Operations (D365F&O) or AX2012 with a minimum of 3 end to end implementations
• Extensive experience in consulting and very good presentation skills 
• Ability to lead meetings and workshop, and confidently present to the C-Suite
• Demonstrable, hands-on Microsoft Dynamics 365 for Finance & Operations (D365FO) implementation experience in D365 Modules such as:
  • SCM
  • Finance
  • Commerce
  • HR
• Strong understanding of sub modules 
• Experience with (D36

KPMG’s Powered Enterprise is the world-class accelerated Enterprise Business Transformation framework for cloud-based solutions that covers all 6 layers of a customer’s Target Operating Model. It supports customers to make better and faster decisions that drives positive business outcomes, reduces implementation effort while improving ROI. It combines our leading business consulting practice, technology capabilities and insights into a complete solution for intelligent enterprises.

The Powered Apps teams are communities of business and technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model. The teams use their functional knowledge and experience (e.g. Finance, Supply Chain, Procurement), technology expertise (S/4HANA, CFin, RISE, BTP, MDG, etc.) and SAP SaaS applications (Ariba, SuccessFactors, etc.) to enable customers run successful business transformation programmes enabled by SAP technology.