We are seeking a talented Management Consultant with experience in Front Office / Customer Facing Transformation experience to support our People Consulting Corporates clients by applying Business Strategy and transformation expertise, identifying opportunities, and delivering end to end Advisory engagements.

You will join an established and highly successful Front Office / Customer Facing Transformation practice, with the opportunity to leverage our leading practice methodologies and continue our growth. You will be working closely with FTSE 100 clients across a broad range of industries including Energy, Telecoms, Retail, Media and Professional Services.

KPMG has one of the leading Indirect Tax practices in the UK. We work as a national practice providing advice and support in all aspects of Indirect Tax (VAT, Customs Duty, Green taxes) to a broad range of business sectors including large multi-nationals, household name retailers and public sector organisations. The Indirect Tax practice is a fast-growing and dynamic business, currently with 13 partners and approximately 220 professional staff in the UK.

We have a significant growth plan over the next three years and in order to support this we are looking to recruit motivated individuals who are seeking a real challenge, to build on our successes to date and help us achieve our growth targets.

This Manager role is Financial Services focussed. KPMG has one of the largest Financial Services Indirect Tax departments, advising banking, insurance, investment management, asset backed finance, real estate and private equity clients across a broad range of issues.

The Manager will be responsible for ensuring the quality of delivery at this specialist level and will be actively involved in managing the performance of junior colleagues within the team.

KPMG’s Customer Transformation team within the Strategy & Performance Transformation practice is looking for exceptional candidates for a client-facing Associate Director role, with a Financial Services focus (ideally Banking or Insurance) and experience of customer transformation programmes.  

Our team works closely with client executives who own products; distribution channels; servicing centres; strategy and innovation teams; customer insight teams. We are accelerating our mission to create value, by turning ambitions into reality, through executing sustainable, fair and profitable customer strategies, at pace.

This is a senior leadership role within KPMG’s Customer team – one of the fastest-growing and strategically vital areas of our firm. We help our clients to transform the way they interact and engage with their customers. In this client facing role, you will use our pre-built assets, robust methodology and technology alliances to enable greater speed to value for our clients and support us in generating a higher margin, longer term revenue stream for KPMG. 

At KPMG, we believe in the importance of creating consistently brilliant customer and employee experiences. The way we do that is by combining our unique insights with a talented team of experience designers alongside the transformation capability to make it real.