Summary of Role

The SAP CDL is accountable for the quality of delivery of all SAP engagements, both functional and technical, through a matrixed team of Engagement Leaders and Engagement Managers. The CDL enables the growth of our SAP business by validating dealboard submissions, driving resourcing (on, near and offshore), embedding scalable and repeatable methods, incorporating lessons learned to improve delivery, and providing delivery assurance to SAP engagements.

Responsibilities

Sales

• Provide constructive challenge through the Deal Board and Solution Review processes with strong focus on delivery risk, client obligations, fixed price contingency level and risks that could erode EP and impact delivery success
• Identify and initiate new opportunities from existing SAP engagements
• EQCR for complex SAP deliveries – opportunity through to engagement

Capability Build  

Resourcing

• Grow team of SAP Engagement Leaders and Engagement Managers to ensure strength in delivery management
• Approve EL and EM accreditation requests for SAP service lines
• Maintain tight visibility of pipeline to ensure to resourcing budgets and targets are aligned and agreed for each year
• Manage timely resource planning and recruitment of functional and technical resources for all SAP engagements across all locations – on, near and offshore along with global reach to other KPMG locations and third parties
• Ensure engagement team make up contains the right skills experience and diversity

Role Purpose

At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value.

The Role:

The Pre-sales Solution Architect is responsible for working closely with the UK sales and solutions teams to support pre-sales bids and deliver solution architecture engagements. This person must be comfortable engaging with both technical and non-technical stakeholders, from developers to C-suite executives. The role requires presenting complex solutions to diverse audiences, articulating business benefits, and driving growth for the MBS practice.

We are looking for an experienced Pre-Sales Solution Architect (Contact Centre as a Service)  to take on this role in our growing practice. The role involves implementing solutions, collaborating with clients, and ensuring seamless integration of software developments and business processes.The ideal candidate will be an established professional with extensive experience in working on the Microsoft Dynamics 365 Customer Service & CCaaS area.  They will have an in depth view of how the Dynamics platform is evolving and be able to communicate the implications of this for both our clients and our teams. 

 We welcome data engineers with experience in cloud environments who are happy to bring their views and experiences into the team and add another dimension to our solutions. We need you to be enthusiastic and inquisitive about new technology with a desire to continuously improve data engineering practices.

 The Engineer would be expected to work as part of a client delivery team, working to the highest technical standards.

To manage a portfolio of key corporate clients within the GMS practice, providing expert technical advice and strategic guidance on complex global mobility issues, while contributing to business development activities, leading a team and operational excellence...