ServiceNow Director

At KPMG, you will bring your technology expertise and business acumen to map client challenges to innovative solutions, shape end-to-end transformational journeys, and deliver real business value.

In this role, you will lead exciting client engagements, drive sales and pre-sales activities, and maintain strong executive-level relationships. You will act as a leader for our teams, coach and mentor junior members, and contribute to our go-to-market activities by building the KPMG brand and being visible as a trusted advisor within the market and our alliance ecosystem. You will also play a key role in governance, ensuring compliance and quality are embedded in our sales approach.

This position is critical in shaping sales and pre-sales strategies, delivering impactful presentations, and demonstrating the value of solutions to prospective clients. The Director will also be instrumental in building and maintaining strategic relationships with key stakeholders, both internally and externally.

You will be responsible for driving revenue growth and market share, focusing on ServiceNow, Process and Automation solutions and services. We are looking for a proven leader with a strong track record of success in selling complex solutions across diverse industries.

MS Dynamics 365 F&O Lead Consultant 

The Microsoft Business Solutions (MBS) business unit at KPMG is looking for a Dynamics 365F&O Lead Finance Consultant with experience in all phases of large-scale enterprise Dynamics 365F&O projects.
The ideal candidate will possess a hands-on approach and proven experience in end-to-end implementations, combined with a strong understanding of Dynamics 365F&O process and procedures and practical knowledge of interfacing and integration with Dynamics products. A demonstrable history of consultancy experience is a must as this role will entail continuous interaction with clients, leading onshore consultants, working alongside both onshore and offshore development teams. This role will also require a level of presales activities focused around Dynamics F&O functionality and the wider Microsoft platform. You will also contribute to proposal development and provide input in business development whilst leading and mentoring more junior staff  This role is therefore key to KPMG Microsoft Business Solutions’ customer delivery of Microsoft Dynamics 365 Finance and Operations solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm. 

Responsibilities:

• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Leading module workstream of full end-to-end D365 F&O implementations through all phases of the project life cycle
• Ownership of gathering and documentation of functional requirements and complete gap/fit analysis for workstream
• Ownership of the solution for a D365 module (SCM, Finance, Commerce, HR) , making design decisions and reviewing/creating solution documentation
• Solves and advises on complex problems with creative solutions 
• Delivery of end-user training to clients and colleagues where applicable
• Provide on-site support and assistance throughout delivery and go-live phases of project to client and more junior team members
• Advise client and delivery team members of scope (creep) and use of change control processes
• Demonstrate ability around upselling and understanding of additional company capabilities 
• Knowledge of product roadmap and the content of future releases of D365FO in the supply chain area and demonstrate changes/additions to team members
• Involvement in responding to RFPs and RFQs and other pre-sales activities as required
• involvement in further development of capabilities in D365 F&O product team
• Contribute to practice development activities and involvement in the creation and delivery of these to fellow colleagues
• Leads people and helps to grow them in their role
• Promotes the Values of our company 
• Performance manage two or more junior members of product team
• Ensure timely completion of internal processes and mandatory training
• Carry out additional duties as may occur from time to time as instructed and agreed by Directors
• Represent KPMG MBS in a professional and positive manner at all times

Requirements: 
Qualifications and Skills 

• Proven experience with Dynamics 365 for Finance and Operations (D365F&O) or AX2012 with a minimum of 3 end to end implementations
• Extensive experience in consulting and very good presentation skills 
• Ability to lead meetings and workshop, and confidently present to the C-Suite
• Demonstrable, hands-on Microsoft Dynamics 365 for Finance & Operations (D365FO) implementation experience in D365 Modules such as:
  • SCM
  • Finance
  • Commerce
  • HR
• Strong understanding of sub modules 
• Experience with (D36

KPMG’s Powered Enterprise is the world-class accelerated Enterprise Business Transformation framework for cloud-based solutions that covers all 6 layers of a customer’s Target Operating Model. It supports customers to make better and faster decisions that drives positive business outcomes, reduces implementation effort while improving ROI. It combines our leading business consulting practice, technology capabilities and insights into a complete solution for intelligent enterprises.

The Powered Apps teams are communities of business and technology focussed professionals who work together to deliver KPMG Powered Enterprise through a standardised delivery model. The teams use their functional knowledge and experience (e.g. Finance, Supply Chain, Procurement), technology expertise (S/4HANA, CFin, RISE, BTP, MDG, etc.) and SAP SaaS applications (Ariba, SuccessFactors, etc.) to enable customers run successful business transformation programmes enabled by SAP technology.

Summary of Role

The SAP CDL is accountable for the quality of delivery of all SAP engagements, both functional and technical, through a matrixed team of Engagement Leaders and Engagement Managers. The CDL enables the growth of our SAP business by validating dealboard submissions, driving resourcing (on, near and offshore), embedding scalable and repeatable methods, incorporating lessons learned to improve delivery, and providing delivery assurance to SAP engagements.

Responsibilities

Sales

• Provide constructive challenge through the Deal Board and Solution Review processes with strong focus on delivery risk, client obligations, fixed price contingency level and risks that could erode EP and impact delivery success
• Identify and initiate new opportunities from existing SAP engagements
• EQCR for complex SAP deliveries – opportunity through to engagement

Capability Build  

Resourcing

• Grow team of SAP Engagement Leaders and Engagement Managers to ensure strength in delivery management
• Approve EL and EM accreditation requests for SAP service lines
• Maintain tight visibility of pipeline to ensure to resourcing budgets and targets are aligned and agreed for each year
• Manage timely resource planning and recruitment of functional and technical resources for all SAP engagements across all locations – on, near and offshore along with global reach to other KPMG locations and third parties
• Ensure engagement team make up contains the right skills experience and diversity

Role Purpose

At KPMG Microsoft Business Solution we implement best in class solutions across the Microsoft technology stack. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Dynamics 365, Microsoft 365 and Azure range of products which enables us to deliver, powerful, connected business solutions that drive significant client value.

The Role:

The Pre-sales Solution Architect is responsible for working closely with the UK sales and solutions teams to support pre-sales bids and deliver solution architecture engagements. This person must be comfortable engaging with both technical and non-technical stakeholders, from developers to C-suite executives. The role requires presenting complex solutions to diverse audiences, articulating business benefits, and driving growth for the MBS practice.